Great resort to hang around for your trips or leisure time. The cleanliness is up to the mark the housekeeping staff are supportive and look after your needs every now and then .. The restaurant is at it's service all the time and greet you lovingly. The reception staff is very quick in actions and helps you throughout the GRE is at your service all the time and speaks very fluently and her coordination is amazing. Overall Good Staff at the resort. value of money . The rooms, the beds, the lawns, the Ambience the views, the pool just excellent and worth the price I spent. The resort also has a wifi which is really helpful specially for working people.

This is the place to stay if you want a real feel for the coolness & charm of lonavala & its people instead of a cold impersonal hotel. The owners & staff make you feel like part of their family and give wonderful support in every need of your visit. The GRE speaks very good and fluent English and is very helpful to us as we don't speak much of Hindi . And their breakfast spread & coffee are excellent and will accommodate any request if possible. We stayed at 3 hotels in lonavala and this one was our favorite for its peaceful and gracious atmosphere. Lovely staff from Housekeeping and f & b service, supportive receptionists too. I extremely enjoyed the adventure as they have zipline, rivercrossing, archery and rifle shooting. Also they have some indoor games to keep you busy like carrom, chess, table tennis, and pool table I extremely enjoyed pool table as I continuously went to play 3 - 4 times . The rooms are perfectly clean and spacious. The fact that they have a bathtub In their most standard category is mesmerizing. Great hotel must visit.

They can keep more of the indoor games so children can enjoy too. And also level up with the adventure activities. The Lagoon here was very dry maybe because of no rains as the GRE told us but still the resort should do something as that is the main attraction of the adventures I feel.

We really enjoyed here at lagoona. We went as friends to explore lonavala and stayed in this hotel. It is really peaceful here and excellent services provided by all staff members, especially GRE Savina was extremely sweet and so friendly as if she knew us right from before also Atika the receptionist was kind and helpful. The housekeeping staff Mr. Krishna , Atul and sudhir were really great specially Atul helped us a lot with quick service and helped us when we lost our key he found the key for us. Also chef nived and team really gave us a good spread of breakfast dinner and lunch. Extremely satisfied by the resort. Will visit again with my family friends and girlfriends too😝😝

The resort is splendid and I and my girlfriend really enjoyed over here. It was amazing stay with so comfortable beds and sofa and good bathrooms, balcony, pool and the bar. We explicitly enjoyed the Bar and the food. Hat's off to all the courteous staff members including the GRE , the receptionists, the housekeeping and services along with their managers. Luxurious property and eco friendly too. Lots of greenary to stroll around in the evenings, spacious rooms and adventurous activities with rifle shooting, Archery, Zipline and river crossing. Also they took us for a Trek and the boy guided us very well. You all are doing great . keep going . Will visit again

A little slow service might be because of high occupancy but in this case staffing needs to be increased. Some parts of the property needs renovation.

Lovely Resort and beautiful ambience.. extremely loved the hotel and the facilities provided to us. I and my wife were extremely happy and enjoyed everything. The breakfast and food was very tasty. Absolutely loved the service of the staff specially the GRE was very polite and cooperative. The housekeeping were also very prompt. Would like to thank Mr. Parvez, Atul, Sudhir and Krishna including their whole staff for the splendid service. Also thanking the chef . Mr. Nived and team for providing excellent quality food and excellent taste. Mr. Panda was also very cooperative and provided special service to us. The property has its own adventure activities inside the property which included rifle shooting, Archery , zipline and river crossing we experienced all of them and really enjoyed. Once again Special Special thanx to Savina,Parvez , Krishna and Rahul for all the good decorations as it was our anniversary. We were provided with such good towel art, rose petals art and balloons in the room and romantic candle light setup at tipsy horse. Indeed an unforgettable stay . would certainly suggest it to all of my friends and family. Must visit.

Welcoming from the valet till the checkout very well managed and excellent. The receptionists warm welcome and check in was very well done. The room assigned was facing lagoon and has a very good view. The cleanliness of the room excellent, bath tub very maintained. Tea maker with tea supply was available. Wide breakfast spread out with a huge variety of food. The south indian food was excellent. Chole bhature, poori bhaji, cut fruits, tea- coffee with toast butter and jam. Corn flakes with milk and lots of varieties were available. The staff at the restaurant anxious ready to serve you. Amazing staff and cooks. Reception staff house keeping staff were also cooperative and helpful. Special thanks to Nupur, Akanksha, Atika at reception, savina the guest relations executive, viraj, vaishnavi and entire staff

The resort should have gym and spa, which was not available

Good Testy food and Co operative Staff.

Fully satisfied. Best Hospitality and Surprise arrangements in our Room on the wedding anniversary day. Thanks for Gift Coupons and tasty Cake provided on Wedding anniversary day. Myself and my entire family members are obliged with Hospitality and Co operation to us. Definitely like to re visit and Recommendations to my friends and Family members. God bless and best wishes to Lagoona resort for the days ahead. Thanks and Regards. Manoj Davane and Family.

The stay was lovely, loved the breakfast which was included. The place was clean and very close to the train station, and subway. Enjoyed the stay.Very helpfull and kind staff specially Savina who provided us complimentary cakes and adventures and also mocktails . Good service. Nice and clean accomodations. Highly recommendable hotel thank you for everything we were very happy in our stay at lagoona everything was excellent if i come back to lonavala your hotel will be my first choice.

Lovely property, good food , lovely GRE Savina very supportive and helpful, good receptionists . Good food by Chef nived and team . And lovely service by Mr. Panda , Mr. Rahul and team also housekeeping team Mr. Krishna , Atul and sudhir . Excellent staff and services at lagoona .I am very satisfied and enjoyed My stay . Would surely visit again and suggest my friends too .

Nothing to dislike the property at all.

. I had a wonderful experience at the Lagoona Resort. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!. The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms, and high quality service.