The terrace view and location of room was amazing. Very near to temple.

One of the staffs behaviour at the check in time was not good. We booked for total 6 adults and 2 children but they told they accept only 6badults and charged Rs 250 for extra person. So I paid more amount than the final bill shown in website. It was not a problem but the staff conveyed the thing in angry and they complained about your site too.

The terrace view is great you see a nice view of the temple, The rooms are very spacious and its location is very good very close to the temple West gate. Toilets are clean.

The lift is for 2 people and it takes forever to come back, the staff fed us with wrong information on temple related information and it wasn't a language barrier. The staff arranged a cab from madurai to munnar for us and as usual they took their commission upfront via UPI which I am ok but they provided a very bad unprofessional driver who was rash driving and on call whole 4/5 hr journey and his rash driving could get us killed on curvy munnar road.

The Reception desk manager Mr. Muthu's addressing the customer is commendable. Hats off to him for clarity in everything like temple darshan timing, about Restaurants in the vicinity etc. No words are enough to describe about the overall stay experience.

Only hitch was clarity about parking . If this had been provided earlier , it would have been easy for me to stop the car at right location and cal for assistance. Since it was one way traffic near the hotel vicinity, it became a little difficult since I could not take back the car in the reverse so easily .

Clean room

Jus in front of temple.. hence vehicle Not allowed.. had to walk jus 25 to 30 metres However this could have been included in hotel description. Else not a problem

Stone’s throw away from Meenakshi temple All main eating outlets etc close by Shopping area masi street within 10 mins Mr Muthu is very nice pleasant and most helpful person at a hotel front desk that I have met in last 8-10 years of my travel across india and abroad He addressed all our queries Arranged food in the right quantity and right place for us He event coordinated for cab for our travel within Madurai and to Rameshwaram

Nothing in particular The elevator sometimes gets stuck

Wonderful view from the terrace on the roof onto the temple complex, which is just a few houses away. Great for breathtaking views particularly at dawn and dusk. The location is top-notch (very central but not loud) and the room was clean. There was a ceiling fan and rooms with AC are also available.

The beds were quite hard and the room tiny. The back-area of the room was only useable as storage space due to the shape of the room. The receptionist was not the friendliest.

Location & Staff behaviour is very Nice and they allow you to early check inn also on the basis of 24Hour Check Inn and Checkout system.

Toilet is need to be maintain well as Combat Cover is Broken & Toilet Door is Very Noicy find very difficult to close for my parents.

Good Points 1. Fantastic location, Cameras are not allowed inside temple so it's is good location for photography 2. Near of the temple and local market 3. Room is clean and maintained 4. Staff is good 5. Lot of food points in nearby area Staff is supporting for customer necessary. Just enjoy the trip.....

The room and the bathroom were clean and big enough with bed sheets, towels and toilet paper. A/C worked quite well. No restaurant in the property but we could get food delivery in the room organised by the staff. Staff was friendly and helpful. The property is located at walking distance to the temple and the railway station.

Noise coming form workers building a temple right next to the hotel.

No breakfast, as advertised earlier.

Room size was a little small, but manageable. The address was a bit hard to find. The main road where this hotel is on West Gate/ West Tower, But however the locals give the alternate road as west tower. Google map although identifies correctly - the hotel is so close to the main tower/gate that it becomes a one way and we are not allowed to drive in. there by finding the place /hotel became difficult.