Our group stayed at the Umrao for our 50th high school graduation anniversary reunion. The entire experience was wonderful. The room was quiet, spacious, clean and comfortable. All the buffet meals, breakfast lunch and dinner were tasty and fresh with many different options. The dining area and later for the evening the banquet hall provided were clean and well appointed. The staff was attentive and the DJ arranged through the hotel was exceptional. We liked the location near the airport since it made it easy for those traveling from out of town

No negative issues.

Excellent facilty to stay, value for money, amazing food

Staff at the entrance is annoying, its upto guest to offer a tip , but the staff at the gate expect money at every moment . If you don't offer them, they will make faces. Either they are underpaid by authorities, or they are over greedy

Excellent choice range was available for the breakfast

Use of substandard "PATANJALI PRODUCTS". Especially Patanjali bottled drinking water made my tummy upset. When I complianed and requested an alternate potable water, the management/hotel staff were unable to help. They couldn't provide me any reputed mineral water such as Kinley, Aquafina, Biseleri, Catch, Imperial or Himalyan etc. I have registered my compliant with the chef in the morning.Hope he will pas on my message to the decision makers/hotel management.

The swimming pool was the main highlight of our stay. It's big and clean. And with a depth of only 4 feet, it's comfortable for non-swimmers like me. The beds were cosy and the bathrooms clean. The entrance to the property looks quite royal, something that I admire in a good hotel. There were sanitizers placed near high touchpoints.

I selected smoking rooms on booking.com. but when I reached there, they told me that it's a non smoking property. Also, the breakfast was average. The Indian dishes tasted below average. Also, the checkout process took much longer than expected as they made me wait to check if I had any outstanding dues. The sauna facility was difficult to operate as the buttons were broken and there wasn't anybody to assist you. There was also a brief powercut while we were inside the sauna. Last but not the least, the staff seemed grumpy to me except for the one who showed us to our rooms.

I like the ambience, but according to the room and other things the price is very high.

The price of the room was very high as the room was small. And after 12:00 they stopped the music.

Property is neat and clean..location is also good..and the food is wonderful

The reception staff looked shaggy .no smile on their face .i had a chance to inter react with two shifts of staff .both shifts looked shaggy

A lovely and well maintained property, very well connected between Gurgaon-Delhi and the IGI Airport. Courteous Staff, Fab Rooms, Sumptuous Food, sprawling campus with everything you could ask for clubbed between a 5 star hotel and a high end resort. Special shout-out to Vivek from FO for being very courteous throughout my entire stay at the property as well as Anil from the security. Best Wishes!

The ambiance and location is superb We were upgraded to a suite with a jacuzzi without extra charge and without our request. That was a nice gesture, Breakfast was sumptuous

Nothing

Breakfast was really good. Many options were available and quality was also good.

The size of the room was a bit on smaller side.

the property and the rooms were good

the service was too slow. i stayed here for the first time other than a chain of hotels.. comparatively the service was really very slow