Cannot understand why the customer rating on booking.com was only 7.5 (May 2022). Hotel was fantastic, staff were very professional, genuinely appreciative of customers, and went out of their way to ensure we had a good experience with them. Some of the best sleeps I ever had in my life here, comfortable beds and luxurious bed linen, rooms completely soundproofed, ambient music played in all corridors (a nice touch) but completely inaudible once you closed the door of your room. Couldn't hear a sound from neighbouring occupied rooms either. Room was very spacious and has everything you need. The hotel leaves a keycard in the room so your aircon and minifridge and the likes are always on, ensuring your room temperature is perfect when you get back to it... shower and bathroom facilities were awesome too. My original booking was for 3 nights, but I was so impressed and satisfied that I extended it for a further 3 nights. I visit Bali a lot and this hotel will be my first preference in future. I cant recommend it enough.

Not a lot of restaurants close by, but that's hardly the hotels fault. The hotel has a decent restaurant anyways which isn't over-priced, and it's easy enough grab a taxi or hire a moped if you want to get around... there are plenty of warungs, KFC, Pizza delivery, Starbucks, etc within 10-15 minutes walk, so you wouldn't be stuck for choice in any case.

I loved the spaciousness of my room with separate large bathroom, lounge and study area. I loved the staff who were so friendly and kind 🌹And I really loved the buffet breakfast which was FABULOUS!!! So many options and wonderful food ❣️ I loved the art and beauty of the interior of the motel and the amenities and was deeply impressed with their efforts to reduce plastic waste from water bottles. And I loved meeting real Indonesians from all over Indonesia and learning a little about their lives and culture.

I loved that it wasn't in a tourist area but that might put others off. I didn't like having creamer powder and not "real" milk in my room. But other than that, if you are looking for comfort, Old World charm, excellent service, beautiful food, luxury surroundings, and a real Indonesian experience, I would highly recommend Aston Denpasar Hotel and Convention Centre for your next stay in Bali.

Old hotel but comfort, clean, good location

Old hotel and have to take the water outside room.

Everything was good especially for family stay. Very appropriate for families that searching for quiet place to stay in. The staff were exceptional. They are very friendly and helpful. The breakfast was very delicious and there were variety of food.

Not that clean. They need to work in the cleanness of the rooms.

free water dispenser and hotel location was close to my son’s training court.

mosquitos - we were given insect spray to use at our own convenience but it didn’t help.

I will give it a 10 for the staff, the food and the comfort. That's a hotel for light sleepers. The hotel is quiet and comfortable.

The hotel needs some reparations but it compensate with the kindness of the staff, the comfort, the silence and the great food!

The staff simply superb

The facilities. They refused to give us an account. We asked them to charge our debit card a deposit so we can sign bills. They told us to go to the streets to ATM and get cash.

Service And staff

Customer smoke in corridor

The breakfast was great. Family room was good value.

Loud music in communal areas/hallways from 7am. The bathrooms could be cleaner...drains smelled a bit.

The facilities are great. They have comfortable beds and nice sofa in the room.

The carpet could be improved.