We stayed in an executive suite on two separate occasions over a short period of time. There were a lot of perks on offer during our stay but I was impressed with what was on offer in general, bearing in mind, this costs the same as a bad hotel in Singapore or an average hotel anywhere in Ireland. There is an army of staff on duty to cater to your requirements and the magnificent suite we had on the 19th floor overlooking the Jakarta skyline was equipped with every necessity you could need. There is a surprising amount of facilities on offer, pool area, gym and spa treatments, roof garden, restaurants, 24 hr room service, there's even live music on weekends, you learn as you go. Convenient location, I found this to be a better option than a hotel and had a very comfortable and secure sleep every night.

Communication with the guests needs much improvement. Which facilities are available/unavailable, when facilities are open/closed, mostly pertaining to, but NOT limited to services on the Fifth floor where there is clearly a language barrier.

Near MRT, shopping mall, great layout and spacious suite, various breakfast, and very helpful and friendly staff. Our room number 730 is at he corner, had MRT view which is a big plus. My boy loves watching the trains come and go. The mini kitchen is super handy to warm up the food. Very handy during Ramadhan😊. We tried the Ramadhan buffet, the food was lovely and had so many choices. We didn't try the swimming pool, but the pool area is very nice. The rooftop bar and the elite restaurant are very nice We can enjoy the view of Jakarta. Really recommended.

Great stay the hotel was amazing! Very clean and comfortable. The staff was very friendly and helpful. The spa was amazing. The gym was adequate.

The rooms were amazing however there was one light in our room that did not have a light switch. Unfortunately this did affect our sleep. This was the only negative thing about the rooms.

The staff were very nice and accommodating. The hotel new and clean, beds comfortable and nice decor. Breakfast was good and had quite some variety.

Very nice atmosphere, location, breakfast and services

My apartment floor was very dirty…like really really dirty when I came. We were shocked about how dirty it was. Also made pictures and reported to the front desk

Room was a really good size and well laid out. The staff were especially helpful - my wife had a fairly dramatic visit to her dentist and the staff made a special soup for breakfast both days afterwards. We will go back for sure.

a new hotel, very clean, staffs are super friendly

some parts are still on going construction work, expect some small banging. breakfast at elite lounge need to be more various, also the rice can be dry

it was a very nice place

nothing in particular

Lokasi pas - berasa di area Jak Sel - sebrang MRT Fatmawati - jd kmana2 akses okays😊 ,

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All facilities...and all staff it's nice and food it good 👍

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