I have stayed at this hotel on numerous occasions and have always found it to be a relaxing place to stay, the staff are very helpful and so polite. Relaxing around the pool area and chatting with new people from around the world is very interesting. The location of the hotel makes it so easy to walk to the beach and all the places I wanted to visit. I loved the food at the restaurant and having room service was a real bonus, just loved their steak sandwiches.

The Wi-Fi was a hit and miss but this is was easily rectified by purchasing a $20 sim card. There was numerous mornings that I went for breakfast around the 8.45am time range and quite often found the food to be cold.

The room was spacious enough. Remember - It is not a 5 star hotel, you get what you pay for. The pool was very nice. The location is very central to everything - Airport, beach, shops, restaurants, bars. The staff were wonderful, I couldn't have asked for anything more. I would certainly stay here again.

No complaints from me.

Hotel was adequate for the price and very clean. Overall very happy with the service and staff

Price included breakfast however this was not actually included and an additional amount was required per day per person which we hadn't accounted for. Spoke with staff about this and showed our booking confirmation but were told there is nothing they can do as the cost did not cover breakfast. Also the facility has a bar and bar menu however none of the drinks stated were available which was a bit disappointing as it would have been nice to sit next to the pool with a cocktail

We struggled a lot trying to find a decent place to stay in Bali. It was a nightmare. We tried many places, and all of them were dirty, used bedsheets, cockroach everywhere. All the rooms smelled like mold, wet. Awful. So if you are looking for a quiet and affordable place around Kuta I Understand you becase we really spent hours, and also we booked places where we couldn't even sleep. But I have to say that this hotel is PERFECT. I mean I couldn't believe how CLEAN it was. Linen super clean and fresh. Housekeeping works very hard, and they clean the room every day. They give toilets paper and bottle water every day. And if you dont want to have your room cleaned, they give you the water and toiletry as well. I was super scared about what I was about to find there. But really, I super recommend this place- The pool es super nice, huge and with nice areas to chill out (outside and inside the pool). You can order food, while you are inside the pool, because you have a nice bar inside. Location is good. beach is reachable by foot. Most important: we haven't seen any insect during our staying, and we spent a week there.

Wi fi didn't arrived until our room. Common areas and pool was working fine, but inside our room we had to use our own data. Is a bit annoying because we work online. Also the restaurant is a bit too expensive and with no many options. But that is nothing that should affect your staying.

After an initial issue with a linked room we were moved to a more suitable room immediately. Room was basic but had a good balcony overlooking the lovely (warm) pool. Kettle provided and bottled water available in boxes by stairs if housekeeping was not required which was very useful. I was concerned from other reviews about wifi and although weak sometimes it was adequate most of the time. 2 supermarkets and Laundry right outside. Fridge in room. Location was a 10 mins walk to the beach or on nearby Legian Rd area for bars. Easiest is turn right out of main entrance and first right again 20 mtrs and follow the lane. There is a small local restaurant 50 mtrs on the right in this lane which had a very good menu and was cooked beautifully. (Lady owner speaks English) Then at the main road its left to the beach and main Kartika beach road or right then left towards Legian Rd (good Rock bar 100 mtrs up on left)

Room was basic and could have been cleaner. No toiletries. No tea/coffee. Beds and pillows were ok for us but bedding was sheet and blanket.

The room was great, plenty of room to get around and a nice desk for my laptop. It' great having a refrigerator in the room. I booked a taxi from the airport to Bakung Sari on the Booking.com site. It was really nice to have someone (Wyan) waiting for me when I arrived. She was most helpful and pleasant. I would recommend booking you taxi through Booking.com and I would certainly ask for Wyan. In addition to good service, the price was less than expected.

The wifi could have been better.

The breakfast which was most important meal of the day I used to eat my stomach full before going for the days plan as I didn't know I will get time to eat or not. Moreover it was very close to Kuta art market which is like a 2-3 minutes walk from this place. Furthermore as I was towards the end of my stay in Bali so wanted a place close to the airport so it solves your problem as well because it is just 15-20 minutes drive from the hotel depending on the traffic. Very peaceful place..

The room was basic but had pretty much everything I needed. The view from the balcony was beautiful. Nice pool and garden. Shower was powerful. They offered to take some post cards to the post office for me.

The furniture in the toilet was falling apart. The day before checking out I asked the reception if I could have a late check out, the agreed and told me I had to pay a little bit more, which is fair. On the next day, I went to the reception and asked if it was still ok to have the extended check out, the staff had changed and the woman didn’t know anything. Few minutes later she said I had to changed the room as people were going to check in in the room I was. Fine, however, in the other room, they kept knocking in my door asking what time I would leave, which was annoying as we have agreed with certain time in the afternoon.

The attitude. Friendly and competent people run this place, they were helpful in everything, and even if something broke, they fixed it right away. The room was large, simple and clean, with a desk, chairs, and a nice bed. I had a working AC, a little fridge, and no mosquitos which is pretty good for this price. I can absolutely recommend it, the garden with the pool is great as well. 24/7 shops, laundry, restaurants are all nearby.

Really the best is the staff, very kind and try to help you always all you need. The pool it's so clean and good maintenance. The garden arond is so beautifull and clean. It's very near to the beach and the party area, you can walk to any place you want to go.

Really the wifi inside teh room it's very poor and hard to connect. But if you are outside the room the wifi signal it's good and the internet speed enough.