It was really clean, friendly staff that spoke English, really good Internet connection. A really good restaurant right across the street that serve beer called the Tip top. I’m a vegan so the breakfast at the hotel while there was a lot of stuff they didn’t serve a lot of fruit or things that I could eat so we had breakfast at tiptop every day.

I guess a couple of things which were pretty minimal but we stayed on the sixth floor and the elevator only goes to the fifth floor so you have to walk up the last flight of stairs. So if you have issue with stairs that might be a problem. And it’s right yay on a busy street which I didn’t have a problem with but my husband didn’t sleep well because of the noise. If you get a room that’s not streetside it has to be a single and we were two people and so we couldn’t get a room not Streetside.

The price, the cleanliness of the property, the size of the room (family room).

1. The hallway on the bedroom floor is too small. You could hear people walking and talking. 1 night I even startled when some teen guests were running loudly and yelled SURPRISED and sang happy bday at 10.30 PM wtf (!!!) 2. I booked 1 fam room for me & 1 DBL room (my parents). 1 day, my dad lost his shorts in the room, the room had been cleaned by hotel staff beforehand when we went sightseeing. He called the receptionist to report, and apparently they have the shorts with them. They returned it without giving any apology nor explanation 🙃👎🏼

Great location near key sites, and right opposite the historic Tip Top rrstaurant. Also within walking distance of the airport train, which can be handy. Smallish but decent clean rooms, and I got an upgrade (meaning I can't vouch for the room I had actually booked). Staff friendly, but the ones I encountered spoke surprisingly little English and were thus unable to give me good advice on transport options.

Staff spoke surprisingly little English (less than in most hostels I stayed in elsewhere in Sumatra), so getting advice on transport options was difficult. The hotel requests a 100,000 deposit, which is fair enough --- but it has to be in *cash, which can be very inconvenient if you're about to leave indonesia and have little local currency left. Not sure why credit card is not an option... The aircon, as is so often the case, was freezing and loud, is it was a choice of freeze or sweat.

Best location, helpful staff n value for money. The best attraction in Medan Tjong A Fie Mansion is a mere 3 min walk away. Don’t miss this. Best Chinese food is found at Jln Surabaya area, 15 min walk. Tom & Jerry Medan Soto is also around there. Famous Tip Top is just opposite n Garuda Nasi Padang style Restn is 8 min walk but both are grossly overrated. The train station is only 15 min walk n the very comfy 40 min ride to the airport is only 50k IDR.

Very poor tv reception We were put on a smoking floor- 6th flr n checkout after 12 is 50,000IDR per hr. non negotiable. Breakfast on the spot is too expensive; 50k IDR per px.

Single room is nicely decorated, with clothe hanger, coffee table, bedside table, wall mounted TV, Single room is located at the 6th floor, while the lift only reaching 5th floor. Lobby area is nicely designed facing the main road. The hotel is well located opposite of Tip Top Restaurant, and beside Tjong Ah Fie mansion (Medan former mayor). And the tain station is in walkable distance as well, with train service heading to Kuala Namu airport.

none

Clean room, easy to walk from the trainstation, great beds and shower. Enough streetfood and restaurants close by. Alltough the hotel was next to a busy road, we had a good sleep with window shut and airco on. We could leave our backs behind when we arrived a few hours before check-in time. Very good value for money in the centre of Medan.

Nothing. Do not expect tips or help from the staff, but they are polite.

Excellent service from the staff. Restaurants, cafes and food stalls in the surrounding area. A lot of of roadside cafes after 10 pm. It is in the central location of Medan.

The roadside renovation that sort of, kills the lively vibes of Kesawan.

Nice room and restaurant. Close to the train station. Helpful staff. Good breakfast. Other restaurants nearby.

Although the hotel is just 700 m from the train station it's hard to get there walking . Other guests were very loud during night.

Nice clean hotel.Very helpful staff.Their restaurant did amazing food for dinner or lunch.The breakfast was delicious.

Much noise outside at night, did not serve beer in the restaurant.

Clean, close to the city center, friendly staff, lovely breakfast, modern rooms, affordable.

Wifi is pretty unstable, and the hotel is located at a very noisy place.