I like the spaciousness, alcove for luggage and clothes, bathroom layout. I like the comfort, security and friendliness.

Air-conditioning was limited to 25C so was quite warm in the day. Perhaps it was because of the renovations so the power was limited. My unit faces corridor so was noisy at times, could insert foam under main door to dampen noise. Three legged stool is not as stable as a four legged one, at one point I nearly fell off while sitting to make tea. There isn't a bar fridge which would be handy for cool drinks and fruits as Medan is hot. Could put in a small armchair or sofa as there's plenty of space under the wall mounted tv. Room Phone seems not functioning cos I had trouble calling room service, front desk and trying to ask about the Ramadan buffet.

The hotel is a calm and quiet place in the city that is Medan. There's lots of things to see and do around the hotel, one street from the hotel is a night market with great food and cold beers (across the street enter a small alleyway). The center, malls, train station and Little India are not far away. Maybe a bit far if it's hot outside, but you can always get a taxi in front of the hotel or ask the helpful hotel staff.

The floor in the bathroom is made of black tiles and you see everything on it

For the breakfast for me ...full of variety u can choose....all staff very good.... Environment calm....maybe for the next trip I can stay here again

Don't have YouTube or Netflix channel. ...only a few channel u can see ....and for room maybe hotel management must put room fragrance....

The location was great. Nearby to the city centre. Plenty of restaurants and food stalls in walking distance. The room is clean. The bed is comfy. Wifi is working fine, even though some might be blank.

There is small window only for the street side. If the door can be fixed to be more quiet when opened/closed, so the sounds will not distract when neighbors back in the middle of the night.

The staff were very accomodating and informative. Appreciated the reccomendation for local restaurants and night activities. They organise1

Hi There was some construction. Going on however there was no distruptions or issues to note at all.

The breakfast was great. The staff very helpful. It is great value for money

The internet could be boosted a bit as it is such a popular hotel it gets used by many at once. The doors of the rooms open in a bit of an odd way.

The breakfast was excellent! The staff was extremely friendly and helpful! The location was good for accessing attractions and food options. The room was nice but the only thing I did not like was that there was no window.

The room did not have a window.

Lovely quiet location a short walk from the centre. Lovely staff and great bed 😍

There was an overwhelming smell of mould in our first room. This was quickly rectified by staff who changed our room when we altered them to the issue.

Restaurant 24 hours and staff were amazing

Location is not good if you are in flights lay over , too far from the airport … but if you are touristing in Medan , the location is good , is in the center of the city

the location was good if they still leave the back door open will be good access to the food street behind. if the room have windows will be good as rooms with out windows the moisture is too strong, but they did put the thirsty hippo real big one hehe.