Property is beautiful and overlooks the ocean. There is a restaurant and bar that connects with the hotel that makes it really easy to enjoy a meal or a drink. The rooms are gorgeous and spacious. The rooms are in a perfect position to enjoy the sunrise over the ocean.

The check in process was not good. On booking.com the check in time said it was 12pm. We were under the impression we could check in once we arrived. We arrived at about 1:15pm, but we’re told that our rooms were not ready, which was fine because we enjoyed a meal at the restaurant, we didn’t enter our rooms until 2:30pm. A more updated time on the website would have made things easier for us as we planned an earlier trip due to the information we had. Also the only way to access your rooms is via stairs. This may be a concern for those that mobility and accessibility issues.

I liked the location. our villas were facing towards the East and we were blessed with a spectacular sunrise every morning. I’ve seen sunrises over the horizon but from behind a mountain range is another story. I would like to highlight one staff, Ditak from reception made our stay and trip so much easier for us. we needed to go to Kelingkling beach and he got us a motorbike for rent and also got some locals to take my girlfriends friend with us. The local boys were nice and made the trip to the beach fun. Furthermore, Ditak was very helpful with advice on best places to visit and he was always attentive and initiative. Overall, all staff were very nice. Even the waitresses at the restaurant. They were very respectful towards me and addressed me in a very polite manner. I work at a luxury hotel in the maldives and being on the receiving end of great service changes your perspective. Speaking of the restaurant, the vanilla milkshake is to die for. I don’t know what they put in it but we loved it haha. For the departure back to Bali, the hotel took care of everything. so I did not need to worry about ferry seats or or a getting an expensive taxi back to the harbor.

There wasn’t anything I didn’t like. I was happy with the hotel.

Great location in Nusa Penida, the rooms were clean and the service was great throughout our stay. Perfect for a day or two while you're travelling. Our room was next to the pool which was amazing and waking up with an ocean view is breathtaking.

Sadly there was a problem with our booking and we received a different room as booked, not entirely their fault but more so of the person placing the information on Booking.com. We didnt really receive a compensation or apologies, it felt like they put the blame on us for booking the wrong thing. There is no hot water in the room by default, having a huge bath is great but having to order water from downstairs that they'll boil for you beats the purpose of a relaxing bath as it gets cold pretty quickly.

the room we had was amazing! so much space, very comfortable and the staff where amazing! couldn’t fault some of the effort they went to to make us feel as comfortable as possible, everything was done to an extremely high standard. the staff overall where excellent couldn’t fault them or what they had available for a second.

The included breakfast options where not the best, the food overall was okay but with how perfect the rest of the property was we expected the food to be of same standard and unfortunately it wasn’t.

absolutely beautiful staff and great facilities, the pool and deck area is lovely and very clean with a great view. the on-site restaurant was delicious and the included breakfast was great

no faults

POSITIVE: STAFF WAS VERY HELPFULL AND FRIENDLY. SPECIALLY ARID. FOOD WAS DELICIOUS AND FRESH.

NEGATIVE SWIMMING POOL DIRTY NO HOT WATER IN THE EVENING

amazing views ,large room, great pool area and lovely restaurant for breakfast lunch and dinner with such a wide range of excellent food!

Beautiful location and very friendly service.

Excellent service. The staff were so accommodating and friendly and the food was excellent

I like location beach front nice and clean has good swimming pool and restaurant.

Nothing