The staff is soooo friendly and always smiling; when you stay at a place for longer than 5 days you want what you experience at Natya Hotel; the staff makes you feel so welcome and they are so helpful, they become family for that time, you WANT to tell them about your day, as Gili T is rather the fun filled day and night kind a place ! The Restaurant associated with the hotel - Naty's - is a awesome place to start your day with an amazing sunrise, coffee and value for money breakfast ! The Hotel is perfectly located, close to the harbour, swim beach and the party spots - yet, when you are in your room you do not know about the BUSY Gili T night life outside. This place made my trip so special ! Special shout out to some of the staff I got to deal with; Ivan, Amanda and Raka :) Such a great place!!

The location is great and easy to access from the port. The staff and manager were nice and helpful in assistance. They have an service of rent bike and motorcycle (electric) which is great experience for all of us to travel within the island.

The menu on the restaurant could be improved. The varieties of dessert and local food can be more provide to the customer. The facilities are a bit difficult to be found but its would be great if the entrance to the hotel are more clear. The WIFI instruction might be seems difficult for the old.

The location is the best, 5 minutes walk from the port and also about 10min walk to sunset point. The staff were amazing, very friendly and helpful since the check in, making efforts to keep you comfortable and trying their best to make things easier. Dina was receptionist when we arrived and she was very helpful. Rooms are clean and comfortable. The price is chep than what you receive.

Breakfast is not included when I book in. I havent checked it before booking and only realise it is not included when i check in. There is no fridge, would be really great if they keep the fridge for the cool water especially.

- location couldn’t be more amazing. Beachfront and very near the harbour and restaurant’s yet very quiet and peaceful. - clean and good value - the staff! The front desk girls were so friendly and always helping us and the manager, Juni, was so amazing. I had a VISA drama and needed to get to the immigration office and he helped me organise the entire thing and had a friend meet me there to guide me. He was so amazing couldn’t thank him enough!

Nothing

The hotel is in a good location, about 10 minutes away from the port. It has its own restaurant on the coast, where breakfast is served every morning, and in the evening excellent food from its own grill (lobster, fish, ..) It also has a pool, but unfortunately it is inside, so there is no direct view of the sea - otherwise, don't panic, because you don't go that far to swim in the pool anyway.

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staff very freindly, i love the way they treat customer. love it

The location, comfortable bed, dark room at night for sleeping, super friendly staff, great air-conditioning, pool/ beach towels, super spacious room!

The hotel seems to be a little bit tired and is in need of little renovation. It is 3 star hotel after all, all as expected. Make sure you'll bring your own shower gel and soap because the one hotel provides smells extremely bad👎.

Stay here was overall nice. The staff are insanely friendly, left making new friends. The room was kept neat and daily room cleaning available. Water provided, AC was fine too. The lobby area by the pool is very relaxing and has a bunch of tables and sun beds to wait around with. Location wise this is on the beach front, walk through the lobby of the hotel and its right across the water. There is a kitchen on site for room service but otherwise they have a restaurant on the beach opposite the lobby. Surrounded by several restaurants and other hotels in walking distance.

The door to my toilet couldn’t shut completely but the staff did explain that the hotel is recovering now since the pandemic so I’m sure this will be fixed soon.

Staff,room,location,on site restaurant

On a previous stay my favourite breakfast spot was the upstairs balcony railing with a Lombok coffee in hand looking down at the street and across the water to Gili Meno. It is no longer possible so you cross the road and sit at the tables on the sand.In my opinion not as good but that is just personal choice

The hotel has everything you need and has a perfect location. Just on the border of the center so all shops and restaurants are really close, also close to the Harbour , but also close to more isolated beaches in the island. The pool is very nice and it's kind of on the back so you have a bit of privacy. The rooms are very pretty amd the beds extremely comfy. The AC is great!

The rooms could have been cleaner. Our room smelled a lot like humidity and we didn't get housekeeping in any of the 3 days we were there. After the second day they asked us if we wanted housekeeping and we said yes, but when we came back at night they still had not cleaned it. The breakfast is also not great. You only get option of indonesian breakfast or American. The American one is eggs with French fries which for me was a bit much for the morning. It comes with coffee and orange juice that did not taste very natural even though they have so many amazing fruits in this island.