Call for great rates
+1-833-728-2041196 reviews
From
$28Jl. Ngagel 173-175, Surabaya, 60246, Indonesia
Reservations:
+1-833-728-2041196 reviews
1/102
From
$28Call for great rates
+1-833-728-2041Outdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Fitness center
Welcome to Novotel Surabaya Hotel, a 4-star hotel located just 3.3mi from the bustling city center of Surabaya, Indonesia. Nestled at Jl. Ngagel, this lovely hotel offers a convenient and comfortable stay for travelers looking to explore the city while enjoying top-notch amenities. With prices starting from just $28, Novotel Surabaya Hotel is the perfect choice for budget-conscious travelers.
The hotel offers 196 reviews, reflecting the satisfaction of its guests who have enjoyed their stay. Guests can kick-start their day with a delightful breakfast before taking a dip in the refreshing outdoor swimming pool or working out in the complimentary fitness center. For pet owners, Novotel Surabaya Hotel is pleased to be pet-friendly, ensuring no family member is left behind on your adventure. The hotel also features a variety of free amenities, including WiFi, air conditioning, and beach umbrellas and chairs.
Novotel Surabaya Hotel boasts a range of fantastic offerings, such as a 24-hour front desk, room service, a restaurant, and a lovely garden area, ideal for relaxing or enjoying a picnic. Business travelers will appreciate the on-site business center for any work needs, while all guests can enjoy the beautiful garden views from the terrace or balcony. Whether you're here for leisure or business, Novotel Surabaya Hotel provides a comfortable and enjoyable stay in Surabaya.
At Novotel Surabaya Hotel, relaxation is key, and guests can unwind by one of the hotel's sparkling outdoor pools. The pools are available all season and provide a refreshing oasis for adults only. Whether you prefer lounging by the water's edge or taking a leisurely swim, these pools offer a peaceful escape from the bustling city, allowing guests to soak up the tropical sun in style.
Savor the flavors of Indonesia at Janggala, the hotel's on-site restaurant that caters to guests of all ages with its family-friendly and modern ambiance. Immerse yourself in the rich and diverse Indonesian cuisine, showcasing a fusion of traditional flavors and contemporary twists. From aromatic curries to mouthwatering sate dishes, Janggala promises a culinary journey that will tantalize your taste buds and leave you craving more.
When it comes to payment options, Novotel Surabaya Hotel ensures convenience for its guests by accepting a variety of methods. In addition to cash payments, the hotel welcomes Visa, American Express, and Mastercard, making settling your bills a breeze. No need to worry about carrying excess cash or running out of payment options – Novotel Surabaya Hotel aims to make your stay as hassle-free as possible, so you can focus on creating unforgettable memories during your time in Surabaya.
Closest airports
Juanda International Airport
6.5miAbdul Rachman Saleh Airport
43.7miOutdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Fitness center
Garden view
Room service
Restaurant
Picnic area
Sun deck
Garden
Free toiletries
Terrace
Balcony
Show 6 photos
Superior, King, Pool View, Terrace
1 King Size Bed
345 sqft
Balcony
Terrace
Flat-screen TV
Refrigerator
More details
Indulge in luxury in our Superior Double Room with Pool Terrace, boasting a spacious 344 sqft area, a king size bed, and a private terrace overlooking the pool. Enjoy the comfort of air conditioning and complimentary premium toiletries.
Show 5 photos
Superior, 2 Single, Pool View, Terrace
2 Twin Beds
345 sqft
Balcony
Terrace
Flat-screen TV
Refrigerator
+
More details
Relax in our spacious Superior Twin Room with a charming pool terrace, featuring two twin beds and a private balcony overlooking the surroundings. Enjoy the comfort of air conditioning and complimentary toiletries during your stay.
Show 4 photos
Superior, King, Garden View
1 King Size Bed
345 sqft
Garden view
Balcony
Flat-screen TV
Refrigerator
+
More details
Indulge in comfort and serenity in our Superior Double Room with Garden View, featuring a King-size bed, air conditioning, a balcony, and complimentary toiletries, all in a spacious 344 sqft area.
Show 4 photos
Superior, 2 Single, Garden View
2 Twin Beds
345 sqft
Garden view
Balcony
Flat-screen TV
Refrigerator
+
More details
Indulge in a relaxing stay in our Superior Twin Room with a charming garden view. Enjoy the comfort of two twin beds in a spacious 344 sqft room, featuring a balcony and free toiletries.
Show 4 photos
Superior, 2 Twin, Pool View
2 Twin Beds
345 sqft
Balcony
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Indulge in a stylish stay in our Superior Twin Room with a breathtaking pool view. Enjoy the spacious 344 sqft room with two twin beds, air conditioning, and a private balcony.
Show 3 photos
Superior, King, Pool View
1 King Size Bed
345 sqft
Balcony
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Indulge in luxury in our Superior Double Room with a refreshing pool view, featuring a spacious 344 sqft area, a comfortable king-size bed, and a private balcony for your relaxation.
Show 6 photos
Superior, 2 Twin, Pool View, Terrace
1 Twin Bed
Terrace
+
More details
Show 5 photos
Superior, Garden View
345 sqft
Kitchen
Balcony
Flat-screen TV
Refrigerator
+
More details
This air-conditioned room comes with a flat-screen cable TV and a personal safe. There is a kitchen with a mini-bar, a refrigerator, and an electric kettle. Private bathroom has a bath or shower, a hairdryer, and free toiletries. Guests enjoy garden view.
Show 5 photos
Superior, Pool View
345 sqft
Kitchen
Balcony
Flat-screen TV
Refrigerator
x10
+
x6
More details
This air-conditioned room comes with a flat-screen cable TV and a personal safe. There is a kitchen with a mini-bar, a refrigerator, and an electric kettle. Private bathroom has a bath or shower, a hairdryer, and free toiletries. Guests enjoy pool view.
Show 3 photos
Executive Suite, Queen
1 Queen Size Bed
More details
Experience luxury in our Executive Suite, perfect for 2 adults with a cozy Queen size bed. No smoking allowed, ensuring a pristine environment for your stay.
Show 2 photos
Junior Suite, Queen
1 Queen Size Bed
More details
Indulge in luxury at our Junior Suite with a plush Queen size bed, perfect for 2 adults. Experience comfort and sophistication in this smoke-free haven.
Show 6 photos
Superior, 2 Twin, Garden View
1 Twin Bed
+
More details
7.4
196 reviewsFrom
$28Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Stiven
8.2
8.2
That it's not like a any tall building kind of hotel. Everything is easy to access.
The wi-fi speed was on the low side (5 Mbps average) and it'd be nice if it was at least 50 Mbps. For travelers or maybe content creators a decent internet speed is a must. I don't know if the AC filter in my room has been serviced or cleaned but, thanks to it i've been coughing ever since. The room looks clean but it can be cleaner in some spots like under the bed, behind the tv, i saw some tapes on the wall, and etc. Overall i'd give my stay as a solo traveller 8.5/10
🇧🇳
Nik
8.2
8.2
ALL staff fabulous and friendly.
I've stayed here many times before and this hotel holds many special memories for me and my family, but post-COVID it's needing a bit of love and care. Would love the pool-side pizzeria and kids' pool slide to return. The apartment block looks to be in need of some renovation. I hope it's just a matter of time before this lovely hotel returns to its best 😊
🇦🇺
Ryan
8.2
8.2
Beautiful hotel ,needs a little maintanance,pool mainly staff were excellent, they allowed us to check in early as my child was so tired, they were accommodating with all of our request, will definitely return, makasih novatel🙏😊
🇮🇩
Hadi
9.1
9.1
The swimming pool and outdoor area is very good for staycation with children.
The bed should be cleaner. And my child found an old sticker color on the floor below of the chair, maybe from previous guest or others, please check more detail. Also the cable of TV is plugged off when I come, so I have to plug it on before I turn the TV on, never found something like this before 😁
🇬🇧
Aaisha
8.2
8.2
Staff, facilities etc was really good
There was a few mosquito’s and gecko’s in the rooms so it would have been nice for them to have been sprayed before we arrived
🇳🇱
Jeroen
8.2
8.2
Great swimming pool, good breakfast, beautiful garden and good rooms.
The restaurant in the evening is very empty. There are no alcoholic drinks served.
🇮🇩
Bernas010
9.1
9.1
The location is right in the city center and the room condition was clean. The staffs were polite and friendly. The check in/out process was very simple and fast
No lift to our room, the passage way lights were dimmed . The bathroom drain was cloged which made the shower water overflow into the room
🇮🇩
Paul
8.2
8.2
We have been coming here for over 25 years. The layout, the gardens, and rooms are nice.
The breakfast has little or no western food
🇮🇩
Ian
9.1
9.1
Always good to stay here, quick check-in, great pool & the eggs cooked outside for breakfast are the best sunny-side up eggs I've had anywhere in Asia. Never undercooked & never over cooked.
🇮🇩
Yodi
8.2
8.2
Big size roomy room
The garden view description is not accurate, my room view was a parking area instead
Airports
Juanda International Airport
6.5miAbdul Rachman Saleh Airport
43.7miAirports
Juanda International Airport
6.5miAbdul Rachman Saleh Airport
43.7miJanggala
Cuisines
IndonesianAmbiances
Family Friendly•ModernLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Fitness center
Garden view
Room service
Restaurant
Picnic area
Sun deck
Garden
Free toiletries
Terrace
Balcony
Activities
Ping-pong
Pool table
Bathroom
Free toiletries
Hairdryer
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Food & Drink
Fruit
Restaurant
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
General
Air conditioning
Chapel/Shrine
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Kids' pool
Locker rooms
Outdoor swimming pool
Public Bath
View
Garden view
Pool view
From
$28Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
255+ years
Extra bed upon request
$28 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
How much does a stay at Novotel Surabaya Hotel cost?
Room rates at Novotel Surabaya Hotel initiate from $28. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
Which room categories can I book at Novotel Surabaya Hotel?
Novotel Surabaya Hotel offers a variety of room types including Superior Double Rooms with Garden or Pool Views, Superior Twin Rooms with Terrace, and Executive and Junior Suites. All rooms have a size of 344 sqft, accommodate 2 adults, and do not allow smoking. Beds range from King size to Twin beds.
What are the main attractions at Novotel Surabaya Hotel?
Guests at Novotel Surabaya Hotel can enjoy a variety of leisure amenities. They can relax by the outdoor swimming pool or let their kids frolic in the kids' pool. Those looking to stay active can visit the fitness center. A lovely garden view is also available for those seeking a tranquil setting. The hotel features the Janggala restaurant, offering Indonesian cuisine in a modern and family-friendly ambiance. With beach chairs and umbrellas, guests can soak up the sun in comfort. Additionally, the establishment provides a picnic area, sun deck, and terrace where visitors can unwind or enjoy a meal outdoors. The hotel's 24-hour front desk, room service, and free toiletries ensure a convenient and comfortable stay.
Can guests use a pool at Novotel Surabaya Hotel?
Yes, the Novotel Surabaya Hotel has a pool available for guests to use. The pool is called Pool 1, located outdoors, and has an "AdultsOnly" age restriction.
Does Novotel Surabaya Hotel feature its own restaurants?
Yes, the Novotel Surabaya Hotel has a restaurant named Janggala located on site. Janggala offers a family-friendly and modern ambiance, serving Indonesian cuisine.
Can I use my credit card at Novotel Surabaya Hotel?
Yes, you can use your credit card at Novotel Surabaya Hotel. The hotel accepts Visa, American Express, and Mastercard as payment methods. Additionally, you can also pay with cash at the hotel.
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