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+1-833-728-2041196 reviews
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$28Jl. Ngagel 173-175, Surabaya, 60246, Indonesia
Reservations:
+1-833-728-2041196 reviews
1/102
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Terrace
Welcome to the Novotel Surabaya Hotel, your next favorite escape in the vibrant city of Surabaya! This delightful 4-star hotel is conveniently situated just 5.3 kilometers from the bustling city center, making it an ideal spot for travelers seeking both comfort and accessibility. With prices starting from an incredibly affordable $28, you'll find that luxurious living doesn't have to break the bank. Nestled on Jl. Ngagel 173-175, you're just a short drive away from discovering the rich culture and sights of Indonesia.
Start your day with a sumptuous breakfast before diving into an array of activities the hotel has to offer! Take a refreshing dip in the outdoor swimming pool or let the little ones splash around in the kids' pool while you soak up the sun on the terrace. For those who can’t resist a bit of exercise, the fitness center is at your disposal – for free! And when it's time to unwind, kick back in the garden or enjoy your own little picnic amidst the greenery, all while experiencing the wonderful garden views.
With over 196 reviews, the Novotel Surabaya comes highly recommended by fellow travelers who have genuinely enjoyed their stay. Enjoy top-notch amenities such as free Wi-Fi, room service, and air-conditioned rooms – perfect for relaxation after a day of adventure. The welcoming 24-hour front desk is always ready to assist you, ensuring that your stay is as comfortable as it is enjoyable. Whether you're traveling for business or pleasure, Novotel Surabaya is poised to make your visit unforgettable!
The culinary experience at the Novotel Surabaya Hotel is not to be missed! With the on-site restaurant, Janggala, you can indulge in delicious Indonesian cuisine that will tempt your taste buds and leave you wanting more. The ambiance is family-friendly and modern, creating a warm environment perfect for a meal after a day of exploring. Whether you fancy a hearty breakfast to kick-start your day or a sumptuous dinner filled with local flavors, Janggala has something to satisfy every palate.
After savoring delightful dishes, immerse yourself in leisure at the hotel’s remarkable pools! Adults can retreat to the serene outdoor swimming pool designed just for them, while kids can enjoy their splashes in the designated children’s pool. Picture yourself lounging poolside, basking under the warm sunshine or joining the kids in their exuberant frolics—all while convenient towel service keeps your comfort in check. It's a perfect way to unwind and soak in the splendor of your holiday without ever stepping outside the hotel grounds.
Finally, if adventure calls, the hotel is the perfect starting point to delve into the fascinating culture and lively atmosphere of Surabaya. Wander through local markets, admire traditional crafts, or take a stroll along the scenic beachfront nearby! Once you've had your fill of exploration, return to the Novotel for a peaceful evening, perhaps settling down with a book in the beautiful garden that offers stunning views. With such fun-filled experiences waiting for you, your stay at Novotel Surabaya will surely be one to remember!
Closest airports
Juanda International Airport
6.5miAbdul Rachman Saleh Airport
43.7miRestaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Picnic area
Garden
Free toiletries
Balcony
Show 6 photos
Superior, 2 Twin Beds, Pool View
2 Twin Beds
345 sqft
Balcony
Wifi
Air conditioning
Refrigerator
+
More details
Indulge in a stylish stay in our Superior Twin Room with a breathtaking pool view. Enjoy the spacious 344 sqft room with two twin beds, air conditioning, and a private balcony.
Show 3 photos
Superior, King Size, Garden View
1 King Size Bed
345 sqft
Free wifi
Microwave
Minibar
Flat-screen TV
+
More details
Indulge in comfort and serenity in our Superior Double Room with Garden View, featuring a King-size bed, air conditioning, a balcony, and complimentary toiletries, all in a spacious 344 sqft area.
Show 6 photos
Superior, 2 Single, Pool View, Terrace
345 sqft
Free wifi
Flat-screen TV
Refrigerator
+
More details
Relax in our spacious Superior Twin Room with a charming pool terrace, featuring two twin beds and a private balcony overlooking the surroundings. Enjoy the comfort of air conditioning and complimentary toiletries during your stay.
Show 6 photos
Superior, 2 Single, Garden View
345 sqft
Balcony
Wifi
Air conditioning
Refrigerator
+
More details
Indulge in a relaxing stay in our Superior Twin Room with a charming garden view. Enjoy the comfort of two twin beds in a spacious 344 sqft room, featuring a balcony and free toiletries.
Show 6 photos
Superior, 2 Twin Beds, Garden View
1 Twin Bed
Kitchen
Balcony
Free wifi
Flat-screen TV
+
More details
Show 3 photos
Executive Suite, Queen Size
1 Queen Size Bed
More details
Experience luxury in our Executive Suite, perfect for 2 adults with a cozy Queen size bed. No smoking allowed, ensuring a pristine environment for your stay.
Show 4 photos
Executive Suite
1 King Size Bed
Free wifi
Flat-screen TV
Refrigerator
+
More details
Show 2 photos
Junior Suite, Queen Size
1 Queen Size Bed
More details
Indulge in luxury at our Junior Suite with a plush Queen size bed, perfect for 2 adults. Experience comfort and sophistication in this smoke-free haven.
Show 3 photos
Junior Suite
1 King Size Bed
Free wifi
Flat-screen TV
Refrigerator
+
More details
Show 8 photos
Superior, Pool View, Terrace
Terrace
Refrigerator
More details
Show 8 photos
Superior, Terrace
Kitchen
Balcony
Flat-screen TV
Refrigerator
+
More details
Show 5 photos
Superior, Garden View
Kitchen
Balcony
Free wifi
Microwave
+
More details
7.4
196 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Stiven
8.2
August 2022
That it's not like a any tall building kind of hotel. Everything is easy to access.
The wi-fi speed was on the low side (5 Mbps average) and it'd be nice if it was at least 50 Mbps. For travelers or maybe content creators a decent internet speed is a must. I don't know if the AC filter in my room has been serviced or cleaned but, thanks to it i've been coughing ever since. The room looks clean but it can be cleaner in some spots like under the bed, behind the tv, i saw some tapes on the wall, and etc. Overall i'd give my stay as a solo traveller 8.5/10
Nik
8.2
December 2022
ALL staff fabulous and friendly.
I've stayed here many times before and this hotel holds many special memories for me and my family, but post-COVID it's needing a bit of love and care. Would love the pool-side pizzeria and kids' pool slide to return. The apartment block looks to be in need of some renovation. I hope it's just a matter of time before this lovely hotel returns to its best 😊
Ryan
8.2
July 2023
Beautiful hotel ,needs a little maintanance,pool mainly staff were excellent, they allowed us to check in early as my child was so tired, they were accommodating with all of our request, will definitely return, makasih novatel🙏😊
Aaisha
8.2
October 2023
Staff, facilities etc was really good
There was a few mosquito’s and gecko’s in the rooms so it would have been nice for them to have been sprayed before we arrived
Hadi
9.1
January 2022
The swimming pool and outdoor area is very good for staycation with children.
The bed should be cleaner. And my child found an old sticker color on the floor below of the chair, maybe from previous guest or others, please check more detail. Also the cable of TV is plugged off when I come, so I have to plug it on before I turn the TV on, never found something like this before 😁
Jeroen
8.2
June 2023
Great swimming pool, good breakfast, beautiful garden and good rooms.
The restaurant in the evening is very empty. There are no alcoholic drinks served.
Bernas010
9.1
December 2021
The location is right in the city center and the room condition was clean. The staffs were polite and friendly. The check in/out process was very simple and fast
No lift to our room, the passage way lights were dimmed . The bathroom drain was cloged which made the shower water overflow into the room
Paul
8.2
January 2023
We have been coming here for over 25 years. The layout, the gardens, and rooms are nice.
The breakfast has little or no western food
Ian
9.1
March 2022
Always good to stay here, quick check-in, great pool & the eggs cooked outside for breakfast are the best sunny-side up eggs I've had anywhere in Asia. Never undercooked & never over cooked.
Yodi
8.2
May 2023
Big size roomy room
The garden view description is not accurate, my room view was a parking area instead
Airports
Juanda International Airport
6.5miAbdul Rachman Saleh Airport
43.7miAirports
Juanda International Airport
6.5miAbdul Rachman Saleh Airport
43.7miJanggala
Cuisines
Ambiances
Location
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Picnic area
Garden
Free toiletries
Balcony
Activities
Ping-pong
Pool table
Bathroom
Free toiletries
Hairdryer
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Food & Drink
Fruit
Restaurant
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
General
Air conditioning
Chapel/Shrine
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Kids' pool
Locker rooms
Outdoor swimming pool
Public Bath
View
Garden view
Pool view
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
255+ years
Extra bed upon request
$28 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
How much does a stay at Novotel Surabaya Hotel cost?
Room rates at Novotel Surabaya Hotel initiate from $28. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
Which room categories can I book at Novotel Surabaya Hotel?
Novotel Surabaya Hotel offers a variety of room types including Superior Double Rooms with Garden or Pool Views, Superior Twin Rooms with Terrace, and Executive and Junior Suites. All rooms have a size of 344 sqft, accommodate 2 adults, and do not allow smoking. Beds range from King size to Twin beds.
What are the main attractions at Novotel Surabaya Hotel?
Guests at Novotel Surabaya Hotel can enjoy a variety of leisure amenities. They can relax by the outdoor swimming pool or let their kids frolic in the kids' pool. Those looking to stay active can visit the fitness center. A lovely garden view is also available for those seeking a tranquil setting. The hotel features the Janggala restaurant, offering Indonesian cuisine in a modern and family-friendly ambiance. With beach chairs and umbrellas, guests can soak up the sun in comfort. Additionally, the establishment provides a picnic area, sun deck, and terrace where visitors can unwind or enjoy a meal outdoors. The hotel's 24-hour front desk, room service, and free toiletries ensure a convenient and comfortable stay.
Can guests use a pool at Novotel Surabaya Hotel?
Yes, the Novotel Surabaya Hotel has a pool available for guests to use. The pool is called Pool 1, located outdoors, and has an "AdultsOnly" age restriction.
Does Novotel Surabaya Hotel feature its own restaurants?
Yes, the Novotel Surabaya Hotel has a restaurant named Janggala located on site. Janggala offers a family-friendly and modern ambiance, serving Indonesian cuisine.
Can I use my credit card at Novotel Surabaya Hotel?
Yes, you can use your credit card at Novotel Surabaya Hotel. The hotel accepts Visa, American Express, and Mastercard as payment methods. Additionally, you can also pay with cash at the hotel.
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