The area/resort is beautiful with a bridge over a ravine, next to some nice fields. The breakfast choice was quite big and tasty, staff was very nice and accommodating. They helped us carry the luggage up the stairs. Drinking water was provided for the guests. The food in the restaurant was quite ok too. There was laundry service available, which was great. Swimming pool was very nice. It was a quiet area, slightly outside of Ubud so the prices in the area were also cheaper than in Ubud itself.

Contactless payments were not accepted. If you mind walking up and down the stairs, then maybe avoid this place :) (It's not that many but if you have health issues, then keep this in mind)

This location is truly spectacular, perfect for relaxing/healing/nature. Between the outskirts of the jungle, (that houses Ubud's sacred monkey forest) and a ricefield, down a stone stairway, across a bridge over a river canyon. Almost no traffic noise despite the proximity to Ubud town (approx. 5-10 min walk). The private pool is right next to the jungle adding character to the property. Powerful cirkulation makes the water quite cooling which we found nice in this incredible heat. The topology of the canyon also somehow allows for the wind to reach the villas, further lowering the impact of the heat. Huge "Jurassic" jungle plants grows from the bottom of the canyon and towers far above the pool. The villa itself resembles a bungalow, in a fitting way, from the construction materials used (mainly tropical hardwoods). Great panorama type windows and a 2:nd door facing the pool. The bed has mosquito nets and there is an excellent little electronic device, for repelling insects (which of course uses up one more of the electric outlets when used, therefore bring coils! )

The cushion in the cooking area sofa felt overused. Overall cleanliness could be improved. There aren't that many electrical sockets inside the villa, we managed to find only 5 of which 1 is in the bathroom and 1 is occupied by the tv, bring a stick contacts if you need to charge a lot of devices.

Villa was great, clean and had a nice pool looking onto the jungle. Staff were very friendly and helpful. Nice quiet location surrounded by nature but just a short drive to Ubud centre. Also spa facilities available in your villa which is convenient.

A few more sockets in the room would have been handy. Also it is a bit of a walk and some steps from the reception to the villa itself which may not be accessible for some. Room service for at least drinks would have been handy but understand it is a villa not a hotel.

Everything from the minute we arrived! It’s stunning, the villas are so lovely! Personal pool was a treat as was our outdoor kitchen! Location was perfect away from the crowds but with plenty of options! Very comfy beds, great linens etc but the real treat was the staff! Absolutely wonderful , professional, kind and so helpful! From the lovely young man that checked us in to Suki who was lovely & so accommodating & Arya who brought us to the night market to buy the proper clothing for the Temple celebration. All so kind and dear!! We will be back & highly recommend it!❤️

We loved it all!!🙏❤️

We had to book this accommodation very last minute, we arrived within an hour of booking and the room was ready for us and someone was waiting at reception to greet us. Staff then assisted us to our room with our bags. The pool villa was beautiful, very quiet, rooms were clean and comfortable beds, had everything we needed. The staff also suggested restaurants that were close by and suggested other activities in the area.

Nothing to complain about.

Ubud heaven sayan is a perfect place to stay, especially for nature lovers! We stayed there for a week and just loved the place. That is why we even took extra nights there. The place is beautiful and surrounded by nature. Villa was private, spotless clean (and no bugs inside!) and the staff was very kind and helpful. On the backyard of the villas there are rice fields and a lovely little village with good warungs to eat. You must also do the most beautiful rice field walk nearby. Ubud centre is easily reached by bike or taxi. If you want a peaceful stay outside the crowded centre, this is the place. Everything was perfect and we will surely come back to Ubud Heaven Sayan!

Nothing, place is 10/10

From the moment we pulled into the driveway & were checked in by the most professional, sweet young man we felt at home. The entire staff was amazing…Suki, Arya, everyone did everything to make sure that we had a wonderful stay! Our villa was gorgeous, loved having a full outdoor kitchen, comfy seating area, a private pool, a great bedroom with a comfy bed & a large bathroom. Immaculately clean & maintained with sounds of nature & a walking path leading you to the rice fields & other villages. Sayan is a great area away from the traffic of Ubud but close enough to enjoy it with Sayan Point across the street for the best sunsets! We hated to leave & can’t wait to return!! Thank you!

Loved everything about it!

The room was wonderful, air conditioned and was cleaned every day. Loved our outdoor kitchen and seating area, and having our very own pool - it was larger than your usual plunge pool which was great. The bed was comfortable and hotel food delicious. The staff were super helpful and friendly, they even offered to pack us breakfast as we we needed to check out early in the morning. Greatly appreciated.

Some nights reception was understaffed so room service was not always available, but staff were apologetic. Lot's of TV channels available but the connection did not work at times- NOTE: this was not a big issue for us as we were out and about most of the time. There are quite a lot of steps to and from reception so this is something to consider if mobility is a concern.

Location, room, silence. Perfect place to have a rest.

Wifi connection is really a pity. Either no connection or need to register again and again and again to a web portal. There’s no wall around the villa so everybody walking in the (private) path can see you in the pool at 3m from them. So forget privacy (have to say that number of people walking on private path is limited)

the villas with private pool are comfortable and well structured.

no food service all we asked for a lunch was finished