Close to sights in central town. friendly staff. both rooms were clean. guest toilet in lobby very clean. wheelchair accessible into property and the allocated room was excellent. opposite a supermarket buffet breakfast was very adequate. staff were very responsive to emails and in excellent English. particularly with accessibility queries. We arrived very late and though no shots were open and no coffee facilities in the room the night receptionist still went out of his way to make us coffees on a tray up to our room. lovely gesture.

Parking is available though a little remote from property and tight parking. but it Is available and can usually find a park space to unload in front of the property so i didn’t find it a problem. no tea/coffee making facilities in room.

Very large rooms and beds, spacious bathroom with everything you need. Large balcony with nice view from top floor. Helpful staff

When we checked out we went through everything with the receptionist to make sure everything was paid for and then left only to be followed by the receptionist who sprinted after us to tell us we need to pay 3 euros more. Very petty and unprofessional seeing as we already asked multiple times and it was just 3 euros. Beds and sheets were also really uncomfortable to me personally but still good value.

Comfortable sized room with mini fridge. Shower in a cubicle, with good jet stream. Clean good quality sheets and towels, good WiFi and comfortable bed. Good breakfast with some gluten free items available on request.

Poorly soundproofed from traffic noise and from other hotel guests in neighbouring rooms. No full length mirror in the room, only to waist height, and only in the bathroom. No tea and coffee in the room.

All in all we had a good stay. The room was and bed were confortable and the breakfast more than satisfying. The location was perfect for our needs as we stayed most of the time in Alessandria. The shopping area was very close.

The only problem was that the next door neighbour had his television on all night and unfortunately, in the silence of the night, we could hear it. We mentioned it to reception the following morning and of course their reply was that they cannot do much about such problems.

Well what a pleasant surprise - this was a quick stopover with little time to explore the beautiful city - however the staff were absolutely charming - the room was spotlessly clean with good facilities - the in house restaurant was excellent and the selection of wines were superb - the waiters were so so nice - secure parking close bye - a really nice stay - well done guys and girls 👍😊👍😊

Big toom and big comfortable bed. Nice breakfast. All staff were polite and friendly. Very attractive hotel.

We were woken up at 7.30 Monday morning by extremely loud banging from building work across the road, although this was not the hotels fault...

Everything about this hotel was fantastic. The staff went out of their way to make our stay pleasant and all was managed to ensure our comfort. The breakfast was abundant and the choices were all of high quality, including a gluten free alternative specially obtained. The fabric of .the hotel was pleasantly from a distinguished era but well maintained and very comfortable. Highly recommended.

Breakfast was amazing, the size of the room was amazing and beds/pillows were so comfy

I think the bathrooms could be a bit cleaner, nothing major but just a few things we noticed. It didn’t ruin our stay

Centrally located, large rooms, comfortable beds

My room had a loud electronic noise (Al least for my sensitive ears) but the hotel Changed my room and everything was great

excellent location, very clean and comfortable

very long wait for tea and coffee at breakfast. we were finishing eating when drinks were offered