Location, breakfast (modest but substantial), room. We got what we had expected and as it had been advertised.

A bit uncomfortable bath/shower for a guy with wide shoulders, also it was leaky so I needed to think how to use it to avoid wiping the floor afterward..

Good location of the hotel. Polite staff. Excellent breakfasts. The room is large and clean. The beds are comfortable.

There are no hooks in the bathroom. The room was cold and there was no way to turn on the heating

Excellent location, paid secure, garage parking, lovely breakfast, super clean and easy going friendly staff. A real plus for us is dogs are made very welcome with no additional charge. What more could you ask for?

Hotel Europa is a gem. Well positioned, yet with adjacent parking. Recently renovated, rooms are spacious, comfortable and very clean. Breakfast is varied, with a good selection of continental food. Staff is kind, available and ready to help, which made our stay even more enjoyable. We walked to the city centre is 5 minutes and to the stadium in less than 10 min. We would highly recommend it for both leisure and work.

The front desk was very welcoming and helpful (and we arrived very late). We got a flat tire on the side street of the hotel and the gentleman who greeted us provided us guidance and made a sign for us (in Italian) to place on our windshield because we were in a no parking zone (bad luck).

The bed could use some new pillows.

The location was good. The town centre was walking distance from the hotel. There was secure parking nearby.

The entrance to the parking was rather narrow. You had to reverse in from the road.

The hotel was nicely decorated. We were able to reserve a parking space in the hotel car park. It was in a nice location in the little streets in the old part of the town. The staff were friendly and helpful.

The shower cubicle was a bit small but the room and bathroom were very pleasant and clean

I enjoyed the size of the room, and the staff were very friendly and helpful. Breakfast was lovely and great to set us on our next leg back to Northern France. Not mad about Alessandria, but the hotel was a good surprise.

nothing

Good location close to train station and centre of City. Clean rooms and updated bathroom.

For 4 people little bit tight in the room.

The location of the hotel is very good. Everything is in walking distance. The rooms are very clean and they offer a good variety of an Italian breakfast. The staff is friendly and kind.