Everything. What a gem of a hotel. Family run with Johanna managing this charming hotel in a beautiful small town in Cascia Terma. Directly opposite the thermal springs. (We went twice) We were greeted warmly every day by the staff with Johanna on hand to offer great info about places to visit and local restaurants. She makes the cakes for the lovely breakfast daily and also makes the apricot and cherry jam which are locally picked. Special mention to the jolly breakfast waiter! Lovely clean pool with plenty of loungers. Parking on site and easy access. We were there for the Bocelli concert in Lajatico and Johanna had booked minibuses to the concert for those that wanted them. Room was lovely and clean with pool view, with high ceilings and great cold air con in room 118. Few minutes walk to the charming town square with good restaurants.

Having to leave !

Beautiful old Italian hotel with a great swimming pool. Giovanna provided exceptional service including arranging transport for the Bocelli concert and being there when we arrived back at 1.00am. But this is just one example of how she was available to help and advise pretty much every minute of every day.

Very minor niggles like a shortage of sockets in the room and poor wi-fi unless in and around the lobby but nothing to detract from the overall authentic Italian experience.

Very pleasant and helping staff, great cleanliness of the rooms, plenty of breakfast choises, very great ambient in a small calm city. Private free parking to leave the car and go around the town by foot. Plenty of posibilities to go out in the evenings for a drink or to eat. Very recomendable.

The best hospitality you can find in Italy. The best Italian cuisine restaurants within 5 min walk. Thermo baths in opposite side of the street. Hotel owners gladly guide you and help you to make needed reservations. 10+ out of 10!

Exceptionally lovely staff. The property itself is fascinating and a wonderful place to stay. A lot of character diminished with history, simple comfort and style. A truly superb breakfast - nothing too much trouble. Excellent value and one of those stays that was better than expected Didn’t use the pool area but it looked really good

Nothing

Absolutely top service! Giovanna is a true delight and we never had to worry about anything. From recommendations to reservations to directions, she covers it all. This is my fourth stay here and it just seems to be better every time. I will be back!

A beautiful old building in the town centre - with a very pretty garden and swimming pool, we didn't use the pool as it was quite cold! The hostess was very kind and helpful and gave us a good recommendation for dinner at a local restaurant which was excellent. The room was huge with a lovely bathroom and extremely comfortable. Good breakfast too!

Wi-fi was a bit intermittent which was a bit of nuisance as I had to do some future bookings and it was quite difficult, otherwise perfect.

This is a fantastic hotel run by exceptional people who cannot do enough for you to make your stay so enjoyable. I would not hesitate to recommend this hotel to anyone and I fully intend to re-visit in the future. This is a three star hotel that should be ten stars. My grateful thanks to Giovanna, her husband and all the staff that made our stay such a wonderful experience.

Absolutely nothing.

The staff were all great , couldn’t do enough for us . Liked the pool and garden area which was very relaxing

Nothing

our stay in Albergo Roma was from A-Z perfect and we warmly recommend it to those who like to be in an old traditional house with managers who really love their house and it’s visitors. it’s a little team taking care of the guests and their wishes. all is very clean, breakfast is good and the pool is amazing!