We really loved our stay here, it was a wonderful hotel with knowledgeable and attentive staff. The food in the restaurant is fantastic and breakfast can keep you going until dinner time. The room was spacious, clean, air-conditioned and was regularly serviced. Make sure to have a cocktail or a glass of wine at the bar - the team are very knowledgable and skilled.

The only downfall to this lovely hotel is the quality of the spa. I like that you have to book a slot - it prevents it being overcrowded which is nice. However, the general quality of fixtures does not match the rest of the hotel. The steam room and sauna are not that warm. The massage was great but ended quite abruptly. Many other spas I've been to have provided water or tea after the massage or a place to stop and relax for 10 minutes . I think this would be a nice addition and make the spa feel as luxurious as the hotel.

The visit was preceded by cheerful and professional communications with staff member Iulia. It is a little challenging to get to this property through the narrow streets of Cortona by car and so Iulia guided us aptly to the inside garage during a brief a cell call. The property itself is spectacular and without exception, the staff is friendly, unpretentious and eager to please. The property began life as a 13th century monastery, but was tastefully and elegantly renovated, sparing no detail or expense, beginning in 2009 and finishing up in 2018 just before Covid hit. Clearly the owners must have been disappointed to spend a large sum with little return upon opening. There is no doubt that the staff and the surroundings will encourage you to return. The facility is immaculately kept. The beds seemed new and were comfortable. There is an attractive courtyard with plunge pool at one end and an amply shaded area for outdoor dining at breakfast opposite. An indoor lounge just outside a well appointed indoor dining area fir dinner was adorned with tapestry and frescoes providing ample room. There is a wonderful underground thermal spa on the premises. Carolina, Claudio, Ilario and others whose names did not fully register, delivered expert service with smiles all around.

There is really nothing not to like about our experience at the property. Cortona is a walled city at an elevation of 1700 feet, so one must be prepared to brave the winding hill climb and enter the city with care if one is driving in on one's own as we have done. I've struggled to find something not to like and this is all I can come up with. ;-) I happen to love old-world hilltop towns steeped in culture and history. Don't miss the Etruscan Academy Museum! https://www.discovertuscany.com/cortona/etruscan-academy-museum.html

Great hotel. Located inside an old citadel. Breakfast at the highest level. Lovely and kind staff. Especially the manager Marozio who gives personal attention to every guest. Highly recommended. You can also enter with a large vehicle. Attention that the spa costs money and so does the parking.

The Monastero Di Cortona Hotel & Spa was exceptional. We got lost in the old city upon arrival and when we called the hotel for help, the staff happily walked to our location, jumped into the car and directed us to our location. We were just around the corner, but didn't know it! The staff were universally incredibly friendly and genuinely kind, which made our stay that much more memorable and enjoyable. Our room had a wonderful view and the bed was so inviting with super soft luxurious sheets. Breakfast was complete with lots of options and was delicious, often taking us through the day. Easy walking access to wonderful restaurants and all the sights of the old city. I encourage dining at the Hotel as the restaurant is superb and the service outstanding. Plunge pool was larger than expected and wonderful to enjoy after a day of sightseeing. Five star service at every level!

Everything - Rooms are spacious and we’ll layer out, courtyard was wonderful to relax in every day, breakfast was sublime, location is perfect, staff were friendly and excellent. Would stay here again any time!

Spa - you have to pay to use it for 2 hours @ €35 pp, but the facilities aren’t good enough to justify costs (Sauna wasn’t warm enough, some jacuzzi bubbles didn’t work, steam room is small). I’d rate it a 6/10 for value, but 10/10 if it was included with the hotel.

Beautifully clean and lovely decor. 5 minute walk to bars and restaurants so location was excellent. Would recommend parking in the free parking suggested by the hotel if you don't want to pay €25 a day for parking (if you don't mind a very steep 5 minute walk with your bags!) Staff were very attentive.

Hotel bar was very over priced (€10 for a bottle of beer) Spa facilities are not included in the price, which I would expect with the price paid for the room. Outdoor area was lovely but no sun loungers just tables and chairs.

Excellent staff that were very friendly and extremely helpful. Gabriella in particular was fantastic and kindly booked our massages and dinner reservations. Nothing was too hard. The place was simply amazing. Our room was clean, beautifully decorated and the bed was AMAZING! Dinner at the restaurant was unbelievable. Taziana and Ilario looked after us at dinner and then every morning for breakfast. Exceptional service and attention to detail. Breakfast was superb! We’ll definitely be back.

Nothing!

The history and beauty of the Montesaro! The staff were so INCREDIBLY friendly and helpful, especially Iulia! Our room was gorgeous with spectacular views! If we are fortunate enough to come back, we will definitely stay here!

Nothing! It was a fantastic place to stay!

This is hands down one of the best hotel experiences you can have in Italy, we spent 3 weeks in Italy and stayed in 10 hotels, this is by far the best! The hotel facilities/location/quality is all second to none. The staff are very welcoming and do all they can to make the stay special. Breakfast is like nothing else, you should call it high team what an unbelievable experience a real 5* stay, we will be back with out question

nothing, that's a first!

Fantastic location, staff were amazing, service was absolutely on point, views are stunning, loved the spa, we will be back to celebrate our wedding anniversary, thank you all for such a wonderful stay!

The air conditioning needs a little upgrade as our room wasn’t cool enough for us.