This property exceeded all expectations from the moment we arrived. The friendly staff welcomed us on arrival and even though we were early arriving, they ensured we were comfortable whilst waiting. The pool, sunbeds and complimentary towels were all of the highest grade. Staff on call at all time to provide food and drink- even in the super swim up bar. Breakfast was incredible, everything you could possibly want to order, hot and cold. Free bikes were a bonus to make the trip into town quick.

Nothing.

Amazing experience from start to finish. The hotel its self has been recently refurbished and has been done with amazing taste. The grounds are beautiful. The pool area is nice and quiet , you can order wine etc to your lounger or sofa area. The staff went above and beyond to make our trip exactly how we wanted it. Special mention to Leonardo who is very welcoming and sweet as soon as you walk in. I would recommend using their free bikes to ride into the center which is only around 6 minutes on the bike. Ignore any negative comments , this hotel is a great choice. I would highly recommend.

Great location, super friendly staff who are very accommodating, our flight was in the evening and they kindly gave us a room to shower and keep our things in until the end of the day,great free shuttle service the hotel offered to take you in to town and pick up as getting taxis there is very hard. I loved that the hotel give you bikes to cycle around with.

looks great in real life, you get what the pics show. service was amazing, I requested vegan food and this was their first time doing this ever, but they did a great job. they are also dog friendly and I could bring my dog even to the pool. loved it!

the breakfast vegan options could be better, but to be honest they did ask about it.

- Feels like home. - Location just near all points in Forti di marmi. - Free bike rental. - Parking free on site. - Staff super amazing and helpful with everything during my stay. - The room was tiny however the terrace and bathroom was sizeable and made the stay smooth.

- The room had a strong smoking smell that caused me some asthma exacerbation during my stay. - Breakfast was way below average and not worth going to restaurant.

Place in general was very nice. Very friendly staff. Good breakfast

Rooms on garden level seemed to be with poor view. We were proposed first room just left side when entering to reception. We did not like it at all. To hidden in the corner. We were very happy that we could move to first floor. Thanks to stuff that make this happen.

Beautifully internally refurbished family owned hotel. Staff are delightful. Our suite had been very thoughtfully refurbished. The exterior is being reconfigured for next year. Location wise - if you have small children or difficulty walking you ideally need a car. The hotel do provide bicycles but access to the beach and the town centre are a good 20 minute walk. Taxis were not available. We visited late in the season - definitely worth checking if hotel restaurant is open and if not whether local restaurants are. The local restaurants we visited were very good.

They did a makeover, which is quite nice. More important, the management was passed to the next generation, who are very dedicatet, friendly and attentive with a new young and friendly team. Room design is very modern and clean.

Just small flaws. Italian designers are the best in the world, but beauty is not always practical. So there is no small shelf in the shower to put a toothbrush. Toilet is in the bathroom, which is a bit impractical for a two-bedroom suite. The TV remote has almost 100 buttons - we did not manage to switch it on. Management claims that operationg instructions are banned due to Covid regulations - a bit absurd as many Covid regulations, but it would be possible to frame the instructions and put them on the wall as decoration.

Staff, facilities, parking, security, house keeping and breakfast

Not having selection of pillows like hard or big, ants were comming out from bathroom tiles

the staff is excellent, congratulations to all of them for the service they provide and how proactive they are. the pool is stunning, with the bar inside the water and the restaurant facing the pool.

the floor in the rooms is quite scratched and there was no sofa for 2 in the room