My recent stay at the Sant Alphio Garden Hotel & SPA was a truly wonderful experience. From the moment we arrived, the staff at the reception were incredibly friendly and helpful, going out of their way to make our stay as enjoyable as possible. Not only did they offer a warm and welcoming greeting, but they also provided us with useful information about the hotel and the surrounding area. Joseph at the reception even helped us take care of a parking ticket issue that we encountered during our stay. They were accommodating and efficient throughout our stay. Aside from the excellent service from the reception staff, the hotel was beautiful and peaceful with great views of the nearby Mount Etna and surrounding countryside. The rooms were very clean, with comfortable beds and all the necessary amenities. Overall, I highly recommend the Sant Alphio Garden Hotel & SPA to anyone looking for a peaceful and comfortable stay in a beautiful location with top-notch service. The reception staff went above and beyond to make our stay unforgettable, and we cannot wait to return in the future.

Location is great and within easy walking distance to a supermarket and lovely restaurants. The pool area and surrounding gardens are beautiful. Everything is scrupulously clean both inside and outside.

The breakfast was basic with very few savoury items. No fresh fruit, only tinned fruit which I found really surprising. Visited the pool bar/restaurant once for drinks only. Staff were not friendly and again food looked basic and unexceptional. Far better walking a few hundred yards to a decent restaurant at half the price where the staff will welcome you.

Staff were very congenial, and the pool area was excellent, with more than adequate seating around the pool, and with necessary shaded areas. Wide range of continental breakfast options, spoilt by the lack of "proper" coffee (instant coffee in the machine!) in Italy - the home of coffee afficionados. Very close to several very local, non-chain restaurants, and half-an-hour walk to the main marine promenade in Giardini Naxos. Good base for Taormina, Savoca, Forza d'Agro and Fuemifreddo, but taxi needed, as the whole coast is very developed and there are probably more cars per square kilometre here than downtown New York City.

The hotel overall was very good, but lacked in-room tea facility, and had no room service. It is clear that the hotel's main constituency is one or two night coach parties, so facilities for longer term guests are less. Never got to try the lunch or dinner servings, but the menus looked perfunctory (again, aimed at one or two-nighters). Too far away from the "Montalbano" locations, so need to be based on the south coast for that.

The hotel is stylish with a lot of green and a nice garden full of flowers! The pool is amazing, quite big, clean and very deep (from 1.20m to 3.5m deep - take that into consideration when with small kids). We were there with our 3 year old son and he enjoyed it very much. The restaurant by the pool serves only pizzas and some snack-like food and works for few hours a day. The location of the hotel is great - few steps from a big nice sandy beach, and a lot of small bars and restaurants around , but have in mind that if you want to do some sightseeing you should have a car and than it is perfect : 15’ to Taormina old town , 45’ to Catania, 1h15 to Suracusa, 1h15’ to Etna… so that you can male morning sightseeing tpurs and in the late afternoon stil catch some pool time or beach time. Also a plus of this hotel is the breakfast - it is not the sweet italian type but there is a variety of food including eggs and cheese and salami, cereals, fresh fruit and offcourse a lot of sweets :)

The property declares they offer parking (upon availability) and that there are no reservations possible, but when you come there they tell you - park on the street infront and even if there is sometimes some parking space in the backyard - they say “it is reserved” ???! yet they declare no reservations possible… so they do have some system of to whom they appoint these parking spaces and they should declare it on booking.com clearly. The street in front is not a busy one so you can usually find parking but it is a few minutes walk away and you are risking a bit more then if it would be on a propper parking.

We had a wonderful time and amazing hospitality at this hotel (the current hotel booking score definitely not reflect what we saw and felt). The staff is very friendly and welcome, but I have to mention the hotel owner Mr John that his attitude, professionalism and approach made this vacation as an amazing one. About the hotel, very cleaned, located 5 min drive from Taormina and next the hotel there are several restaurant and beach. There is a very large good & cleaned swimming pool with bar access from the inside pool. The hotel restaurant serves a special delicious menu. Very convenient parking area for 10 euro only. I am strongly recommended this hotel and for sure will arrive there again.

The hotel was beautiful. Lovely location near to the beach. About a 20 min walk into the town and a good selection of restaurants nearby

There was very little I didn't like. However, purely as an observation, insulation between the bedrooms was very poor and it was possible to hear conversation in the next room. Also I felt there should be an information book in the room giving details of services provided. For example, we were not aware that food was available at the poolside bar until the day before we checked out.

very beautiful and romantic, very clean

the employees don’t know English at all and you cannot understand what they are saying The hotel is too far away from the center of Taormina, the taxis are very expensive and the bus station is far away and you have to walk like 15 mins and they dont have a schedule or timetable. in the last day they told me there is a strike and i had to take an Uber to the airport and i paid 110 euro for 50 km. this was very bad!

Great, very helpful stuff. We got two rooms as we requested - on the same floor. Great breakfasts and pretty good choice of meals during lunch and dinner. For lunch and dinner we preferred going elsewhere, just because we wanted to try bigger variety of Sicilian dishes. Restaurant was serving mostly "standard" meal, which was still great. The beach is pretty close, it was taking about 7 mins of walking from the room to the actual sea. The fact that this hotel is relatively small (for this kind of all-inclusive hotels), also meant that it was not noisy, the swimming pool was not crowded. Another good point for location is that some shops and quite a few restraints are located near by, where everything could be reached by walking. Also, it's about 10-15 mins away from Taormina!

Room was fabulous with balcony overlooking pool and Etna. Good food choice for breakfast. Private lido is only 5 mins walk (you have to pay eur15 for 2 sunbeds and umbrella). Within 10mins walk you'll find a lot of good restaurants. Pool is of a good size. Staff were very helpful especially Carmelo.

Bathroom shower head was fixed and water did not come out properly. Pool bar accept only cash once you've checked out ! I couldn't use my credit card to buy drinks till it was time to leave.

It's a wonderful place to spend a wonderful time for vacation. The staff are very helpful and nice, the rooms are a good size and clean, the hotel's position is not far away from the beach and the main street with lots of restaurants. Also the place is quiet and the big garden with lots plants is gorgeous.