We booked a Deluxe double with balcony (one of the refurbished rooms). It was excellent throughout and enjoyed the shower/sauna and speakers. The view was out of this world 🥰 The staff were all so friendly and very accomodating. Plenty of parking outside the hotel or in a garage opposite. The area was very peaceful which we loved and felt safe. The food in the restaurant was very good (tasted the Veal t-bone schnitzel, Merluzzo, Parmiggiana, Meat & cheese platter and Chicken Leg). Breakfast was a continental + scrambled eggs.

No complaints 🙂 Just a suggestion to maybe include pesce crudo on the menu.

Everything. My group of 6 girlfriends were treated royally. The Hotel is lovely, rooms with magical views amazing, restaurant very good. We loved the peaceful location with easy access to the ferry to explore other towns. We also did the train day trip over the Swiss Alps. Stunning. The staff is top notch. Valerio. Chiara and Giuseppe were so attentive, professional and friendly. The other staff were also excellent including Diana. Thank you all for making our week with you perfect. Grazie di tutto.

Not one single thing. It was wonderful.

I really like the calm location and the view from the room. The swimming pool looked very good, but due to bad weather, I could not try it. Also, the staff was very helpful!

I think the breakfast should offer a bit more variety. Also, we wrote several times to ask about recommended places for rental bikes around the area and if it was ok to bring our bikes, but we did not get any reply.

Amazing location and views. Staff were so lovely, gave great recommendations for local activities and restaurants. Rooms are large, clean and have Great Lake views. We were incredibly happy with the hotel. Having both a beach and a pool was a big plus.

Not the hotels fault, but the neighbours dogs bark incredibly loud every morning at 6:15am. This was quite annoying as it woke us up and we couldn’t get back to sleep.

great staff. Room was functionable. Breakfast was fine. Location was awesome.

We are Hyatt Globalists, so we always get upgrades. Of course, I know this is not a Hyatt, so no upgrade, but it sucks if you get upgraded 98% of your stays and then not at 2%. Not blaming the hotel. They were great

We chose this hotel because of the advertised lakefront location and access, and it did not disappoint! We enjoyed hanging out on the lakeside terrace and also walking on the lakeside walkway. Also, we checked in the first night after the restaurant had closed for the evening, but the front desk offered to coordinate with the chef to stay late so that we could have a light meal. The food was beautifully prepared and very delicious, as were the breakfasts and the other dinner meals we ate on site.

Because of the very prompt attentiveness of the staff, we had no real complaints. The room heater wasn’t working, but the night staff immediately provided a space heater that made the room temperature quite comfortable. (We were there early April and it was the hotel’s opening week for the season.) That said, the shower wasn’t caulked at the bottom and, if not careful when showering, it was easy to get water all over the bathroom floor.

This is one of the BEST hotels we've ever stayed. The location was perfect, the property was fantastic and the staff were friendly. We didn't dine at the restaurant (exception to comp'd breakfast) but everything was well worth the money. The room view, and property amenities are unmatched!

Good breakfast. Amazing view if you have a lake view room. Ask for one of the new Executive rooms recently completed.The restaurant in the evening is extremely reasonable which is good as it is a little walk to alternatives.

Paper cups in the room for your morning coffee.

Beautiful location at a perfect spot on the lake, everywhere was clean, fresh and the staff were brilliant.

Room was a great size but outdated compared to other rooms. Menu was basic and some things were pricey for what to got.

Amazing hotel. Staff were so friendly and helpful! Great location for exploring the lake. Thank you to the staff for a complimentary bottle of fizz for my birthday, and making us a lunch bag for our flight. Would stay here again! ❤️