The staff were fantastic - every single one of the team was very friendly, welcoming and smiley. They were very quick to respond when we had a small problem with our air con - fixed within half an hour. The room was spotlessly clean as, indeed, was the whole hotel. The breakfast buffet was excellent. The hotel's about a 15 min walk from the town centre, and from there a little further to the harbour, but only 5-10 mins in the opposite direction to the castle area with lots of bars, restaurants, shops etc. In other words, well-placed to take advantage of both areas. The private beach is directly across the road, we had no problems accessing sun loungers, and the sea was lovely to swim in.

The hotel was slightly worn in places - a few tiles cracked here and there, and could probably do with a lick of paint in some areas. The hairdryer in the bathroom was at the end of its life - taped together a bit and not so great. I would say however that these points didn't detract from our stay - I would still recommend the hotel as for me the staff, cleanliness and decent breakfast were far more important and outweighed any of these maintenance points.

I had an amazing time in Ischia and thanks in part to the hotel and its staff. The location was beautiful, and I had an amazing view of the castle from my room which I admired so much. The breakfast in the morning was fabulous and I tried a few different sweet pastries. I hung out on my terrace a lot. I went to the sister hotel that is only a couple of mins walk away for a bit and it was really nice there too, with the private beach. The lobby area was comfy and welcoming. There was a British couple who hosted a wedding that weekend and I had a nice time chatting to some of the wedding guests. My ferry was cancelled last minute from Naples and I was not charged for the first night that I was not able to reach the island, which is very accommodating.

The restaurant area is not open for dinner, but there are lots of other options around. Including the dinning area in the sister hotel. I didn't really see the staff in the spa area as I had some questions about the treatments. I didn't end up booking any treatments. The breakfast could have included more hot food options.

We loved everything about this hotel! In fact, we are planning to return next summer! Firstly the staff are just wonderful - attentive, professional, helpful and cheerful. They helped us to arrange trips, looked after our every need and when we had a problem with the room they sorted it out immediately. The room was beautifully decorated and well equipped with everything we might need. The bed was super comfortable and the room was cleaned to a high standard everyday. We loved the beautiful traditional ceramic tiles that were the theme of the hotel. Our balcony, overlooking the garden initially, was spacious and the view was so pretty. Our second room had a wonderful sea view which was paradise. Breakfast was plentiful, delicious and had a great variety of products. Lots of fresh and tasty produce. We enjoyed our perfectly mixed aperitivos on our balcony every evening after a day on the beach. We used both the large pool (fantastic) and the terme pool, which we enjoyed. We are beach people though and spent most days on the lovely beach.

There was nothing that we didn’t like, we were delighted with everything.

Location excellent, away from main tourist drag and close to castello. Also near water taxi which was great for the boat tour of the island and to the eden and cocomare bathing/restaurants. Pools were quiet and beach very close. We were half board which means we ate dinner on the balcony of the sister hotel across the road right by the sea. Four courses each night of excellent quality with excellent service.

The breakfast was good quality but after a week becomes a bit dull. You have to pay for extra for eggs done any other way than scrambled.

Very helpful staff. Location was very convenient and on the bus line. Hotel provided beach slippers and bathrobes. Good breakfast. Free access to spa. Being able to use facilities at the sister hotel nearby was a nice touch.

Rooms are extremely small. There was not enough space for two slim people and our suitcases. Shower was also extremely small and no area to place items needed while in the shower. Some of the robes had tears and holes and shouldn’t be in use any longer.

location very clean and friendly staff. good breakfast

very poor Wifi and internet connection in the room on the 3rd floor. they should upgrade the shower size is small similar to a cruise ship room shower.

The staff are lovely and very attentive. Unfortunately I broke my wrist on day 2 so couldn't use the pools and spa but the front of house and restaurant staff couldn't have been more helpful. We had a seaview room with a great view of Castello Aragonese. Housekeeping was of a very high standard.

Breakfast Wide choice of food Very helpful service choice of sitting outside was very considerate, given that it was more work for the staff Room Wonderful view Good bathroom fittings and facilities Pool- thermal pool and indoor pool a lovely temperature

Rooftop Jacuzzi was cold for October Details of what was open/available in the spa hotel Miramare Blu were not clear We were worried about the cleanliness of the sea around the Aragonese castle

Location was fantastic, right on the beach and near a bustling area for shopping and restaurants. Easy access to bus line right outside. Staff was friendly and attentive. Breakfast was first-class and a great experience.

The hotel pool facilities weren’t the greatest, but we were there for the beach and other Ischia attractions so the pool was not an issue for us.

We had a room with a balcony and the most amazing sea view. The property is within walking distance of shops, restaurants, beaches etc. Just fab!

Would have liked a movie channel on the tv with facility to change the language to English.