Great location! Close walk to the beach, restaurants, shops and a minimart. The rooms are very clean and comfortable. The staff members are very friendly & accommodating.

You must wear a swim cap in the pools, but instead of offering them to guests they have to be purchased. Guests also have to pay to rent pool towels and pay for bottled water. Considering how much the rooms cost per night it would have been nice for those expenses to be covered by the hotel. The WiFi is not the best.

A gorgeous oasis of calm with beautiful ‘hanging gardens’, three relaxing thermal pools for adults (no kids, no dogs), and a main thermal pool. Our superior sea view room was spacious, well decorated with vietri tiles and a lovely view of the sea. Friendly staff and good food (breakfast and lunch).

Nothing.

The pools and grounds were beautiful and well maintained. Our room was spacious and very comfortable with a lovely terrace with a small table and chairs. The A/C was a welcome relief from the heat in the late afternoon. The staff was friendly and attentive, even alerting us that the ferry we had from Forio had been canceled and arranging a taxi to the other port to catch the ferry to Naples.

The only complaint was that in the age of easy to use self-serve coffee machines, coffee at breakfast was not quick in coming and not that good (particularly in Italy). Perhaps they should consider investing in a couple coffee machines for guest use freeing up staff to replenish food on the buffet or clean tables.

The breakfast was great and plentiful. The view was wonderful on the upper floor and grounds are pretty. I loved the tiles. The staff was very helpful with our luggage , and got us a taxi van for 30 euros from Ischia port. Pools were old but fabulous. The stairs were even and easy to climb. Beds are very firm, my preference is firm but its 9/10 firm. The internet worked most of time but not reliable every minute of day. I was not there for business so it did not bother me too much. The local bus is down the a tree lined path thats not lit but its a 1 minute walk and beach access is across the street. Occasional locals sit on path and it felt creepy at first but we felt safe since theres a few guests around until late. Hotel is pretty quiet but one evening there was loud music on beach restaurant for a bit and coming from upper hotels. It was okay and done by 11 pm . Its quiet inside the room always and on property. You can purchase food at lunch time then simple snacks and drinks until late at night . Please enjoy all the thermal pools. It was so peaceful and only used our first and last evening.

The AC went off as planned daily during day, 9-2 pm. The fan was only adequate when we were there and over 90 degrees outside. I got a few mosquito bites at lower pool when I did not use spray. I highly attract them, not the property’s fault.

Room and whole hotel was super cute and very clean. There thermal pools were awesome. Walking distance to small downtown area with shops/market, beach, and some great restaurants. Would recommend also walking to the Poseidon thermal baths! Breakfast was absolutely phenomenal with fresh juices and tons of options. Front desk staff was great at arranging affordable taxi rides. Also check out the spa offers they were very affordable I got a massage that was great and a couple friends got massages and facials that were great!

Doors were very loud sometimes would wake us but the minor inconvenience was def worth the small sacrifice.

We absolutely loved our 5 day stay here! The staff were so friendly, breakfast was amazing, and the grounds are beautiful! The pools at the hotel are lovely to spend a morning/afternoon in. We also really liked the location (can walk to Poseidon spa and the beach and there are several restaurants nearby), and with the bus stop right outside it was so easy to get anywhere on the island. The staff also helped us arrange our taxi to the port on our last day and we really appreciated all their help throughout our stay!

Everything was perfect. Nothing to say more. This is the quality of 5 star hotels. Everything you need is provided by facility, many pools on the territory of the hotel. Breakfast totally the one you will need if you are from North Europe. I would advice this place to everyone.

There is nothing to say. Everything is perfect, even the price. Only thing is if you are going to go out the hotel in the evening be sure to remember where the entrance is, because you re going to drink wine somewhere in restaurant and it would be a little bit hard to find the right turn :))))

The setting is perfect! Sea views and 4 thermal pools are gorgeous and in addition on the practical front the bus stop to tour the island is a one minute walk away. The staff were marvellous - very helpful and accommodating.

It would be lovely if they added a higher quality natural yogurt to the breakfast selection. Plain Yogurt was very popular during our stay and I think all the guests would appreciate one of the natural Sudtirolese yogurts widely available in Italy.

Delicious breakfasts. Lovely gardens. Very convenient for the Giardini Poseiden Thermal Baths park. Lovely view of the sea/sunsets from the private terrace outside our room.

Half the plug sockets were the old-fashioned Italian style and half the modern EU Schuko style. The former don't work with most modern travel adapters. We ended up having to charge everything in a socket in the bathroom!

The location of the hotel is fantastic, close to the beach and lots of restaurants around, the staff are extremely friendly and do everything possible to make your stay enjoyable. The rooms are well appointed and the beds very comfortable. The swimming pool is excellent and great for hanging out. Breakfast is good.

The wifi is a disaster. Either it doesn’t work at all or it’s impossible to connect to it. The bathroom is on the small side. The gardens with the spa pools are only open a limited number of hours, are not reserved for hotel guests and so are extremely crowded.