The staff was exceptionally friendly and helpful. Shuttle to and from slopes was always one call away. Bartender knows his craft! The SPA area was very clean, comfortable and not crowded. Very tasty breakfasts, with fantastic panorama of Madonna di Campiglio. 10 minutes walk from the center of the village.

Room could have been better sound proofed, fortunately guests were very civilized and we had no trouble falling asleep.

The staff was amazing. They went about e and beyond to make us all feel at home. They really take pride in their hotel and want to make your stay as memorable as possible. Special thanks toConsuelo at the front desk, Sergio the Maitre d, Michele and Angela of the wait staff. They all made our group of seven feel like royalty and more importantly like we were a part of their family.

There is nothing they could implying that we didn’t like.

we like the breakfast area and well done for the kids area which managed to entertain one of our kids.

we would like to have a more comfortable lounge area with sofas and not only tables and armchairs.

The best panoramic view in Madonna. Chef of the restaurant fantastic. Reception friendly and helpfull. Shuttle service perfect. Breakfast rich anf tasty.

Only the barman little bit strange.

staff were excellent. very nice hotel.

location is on top of a hill. so far a family this can be challenging, especially with kids and ski equipment. there is a shuttle bus, however this can be limiting.

good location however the use of a ski shuttle to get to the slopes is mandatory, rooms are comfy

you cannot set the temperature in your room; the waiters are not properly trained - they stare at you while you eat your food which makes it uncomfortable; the saunas are not properly maintained, they charge you for the use of the garage

Good Restaurant - choice & quality of food, Comfortable, Clean, some friendly staff/ some less so

Have to take bus to go to ski area - there is hotel shuttle, but still not a ski in/ out optiom. Breakfast service not relaxed, comfy. No self-service has its advantages, but this was cumbersome, small corner for a big hotel. Coffee not very good.

Great breakfast with great service, very friendly staff and we could sit at a table by the window with a splendid view every morning.

The beds were a bit hard, but we got some extra madrasses by request.

everything except Spa/Relax Area

Spa facilities are amazing anc covid/safety control accessing there but then behavior of other guests has been poor and unfair. no control as hotel expect as us, a good “fair attitude” but instead, it was a WaterPark and people talking loud, playing. nothing to do as relax/enjoy

Beautiful and classy structure, located in the middle of the Madonna di Campiglio mountains.