It has direct access to the lake and ist the most central hotel in Mergozzo. It also is a former private Palazzo which was only turned into a Hotel at a later stage. That means it has many old grand palazzo features. The room was clean and serviced daily and the staff was accommodating. I was uncomfortable in my first single room as it was just above the kitchen. When asked for a different room there was no problem. I was moved to a bigger room and not charged a cent more which I very much appreciated. Breakfast buffet was more than enough and good. The hotel has its own restaurant on the water which is a bit pricier but lovely and just the right thing for a last evening celebration. The hotel has its own beach which is super comfortable.

Only two points: The staff even though accommodating had no actual friendliness as in a smile. It was hard to figure out why. Unfortunately this really put a damper on my experience. This is not to say they were rude, not at all. Just sad looking. Second was the cleanliness of the corridors and stairs. They seemed to not be cleaned much at all

Great location overlooking the lake. Excellent breakfast on the terrace. Comfortable rooms. Helpful and friendly staff.

You need to ask for a front door key in case you are a little late back from dinner. No parking was a nuisance, but there are free car parks within walking distance.

The location is fantastic and the view from the room is exceptional. The staff is incredibly friendly and help with requests. The private beach is worth it! The room was very clean and the AC unit is very modern. Breakfast had many options and very tasty.

We booked in front of the hotel and had the great surprize to have an excellent room 1st floor facing the lake, absolutely gorgeous view. On top of that, the Lady at the reception was very profesional. Super bathroom. Thanks

Fridge was heating instead cooling, and no boiler even for a cup of tea ...

Excellent location in front of the lake. A quiet private beach you can swim in the lake from. A good double room with a big bathroom. A very cozy hotel

Extra such as espresso and bottles of water are too expensive

location and room with a view and nearby terrace. reception host was exceptionally friendly

rain. maybe needs some updating! rooms and lobby. but we were off season— and it was slow so more noticeable

very beautiful room, nice view ofvthe Lake, good service and Mergozzo is a very nice small town

to much traffic noice

Place, food, cosy village

No hotelparking

Hotel is close to very cozy and charming city. Has nice private Lido. Breakfast on Saturday was very good and perfect value for money (in addition 10eur pp). But on Sunday breakfast options was pretty poor. Hotel is on the small lake, where water very warm because of the size, so its perfect option for late spring or early fall.

Love Mergozzo fabulous place to stay

It beside the lake people are so friendly,you can get the train to