This is one of the most charming small hotels we have ever stayed in and I would recommend it without hesitation. The room was comfortable, clean and with high quality decor and fitments. The meals in the restaurant were delicious and we enjoyed the view of the lake whilst dining. The staff were very friendly and helpful. In warm weather there is a grassy area from which you can swim in the lake and the hotel also has a sun terrace. It is a short walk from the centre of Mergozzo which is a delightful village with a choice of restaurants and some shops. It is a 20 min walk to the station from where there are trains north to Domodossola and south to Stresa and Milan.

The view is superb. I took a room on the second floor with a balcony and enjoyed the view all the day. The restaurant in the hotel is quite nice with a lot of great food and alcohol options. The stuff is super nice.

Not too much choice on the breakfast, no warm options. Because the hotel is on the beach, it's not private beach though, so you will hear all tourists and their children from 8am till 8pm though if you close windows it's quite fine. The sink wasn't clean and I found hears. Waiters in the restaurant didn't make impression that they know something about wine. The exit from the building is directly to the road so you should walk with your baggage alongside with cars, also no elevators for the second floor. No knifes in the kitchen The WIFI didn't work on the weekend

As the Hotel is not directly on Lake Maggiore, but a little way out, I was pleasantly surprised by its location overlooking Lake Mergozzo and also the quality and staff. I thought that the restaurant was a little expensive, but doubtless that would be more on Maggiore itself - however, the quality of the food was SUPERB !, the best meal I have had for several years - definitely worth a visit.

Ideal location provided plenty of scope for trips out. Scenery spectacular - the Centrovalli railway is not to be missed.. Very friendly staff, breakfasts excellent. Dinner menu had several excellent dishes especially the starter mushroom pie on a cheese fondue with raw ham- delicious. The char was also outstanding.

Nothing

The hotel was perfect for our family and our dog. We had a beautiful room overlooking the lake, and felt so welcomed and accommodated by the staff. Not only did they make special arrangements for our pet, but they treated us to extra waters and espresso as it was quite hot. Besides the exceptionally generous and kind staff, the room was really lovely and comfortable.

Everything was really great.

This hotel has a great location in front of the lake. Beautiful view! In our apartment, the beds were excellent. Besides, the staff is very helpful and friendly.

Nothing

We stayed at the one-bedroom apartment annex. Very spacious, clean and it has all what we need. Very nice location infront of the lake. Grazie mille to the friendly Signore for inviting us for coffee & pastries. We would love to come back!

nothing. we were very satisfied.

Nice room, nice balcony with view of the lake, excellent breakfast, served on the veranda, easy parking. Good dinner, with a splendid wine list

Everything was perfected

Amazing location overlooking the lake, brand new rooms very nicely furnished, friendly staff always eager to help

The elevator is sooo slow

Location fabulous, facing the lake. Walking distance from Mergozzo town. Dinner very good in a very nice terrace facing the lake. Breakfast very good in the same terrace.

The lift to the room was very very slow. They could improve that.