Located in a noble area (Chiaia) of Naples, the Designer Stores around the corner, in a beautiful house, next to some bars and cafés, the entrance of the house was supervised. With a beautiful old elevator you enter the B&B City Soul, it has several rooms on one floor. We were in the Theatre Room, very big, with one bed and one sofa bed. The room was very tidy and clean, enough closet space, a nice bathroom and a balcony with a view. Breakfast was in a nice Café below, with coupons. The host Marco was so nice, took time to explain everything and give some nice recommendations. He even cared about a taxi to the airport for us.

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Very clean rooms - cleaned daily - lovely unique style of decor for the rooms. Unlimited coffees in reception - great communication from hosts. Host gave us some super recommendations for food, activities etc. Location is good it is on a main strip of bars restaurants so it can get very busy at the weekend although noise wasn't a huge issue for us I can see it annoying some people.

tiny feedback - just a personal thing the pillows were nice but a touch too big/high for me i felt my neck was up too high as i say minor thing

The staff is very nice and helpful, the owner messaged me asking how we are, giving us recommendations. We had coffee and tea at any time of the day. The location is close to everything you need: store, coffee shops, restaurants, bars, pharmacy. The room had a balcony which was perfect. Everything was clean. There is an air conditioner in the room.

Check in was easy we met Attilio who was full of information, communicated with him via WhatsApp and responded right away, a lovely man! if we needed anything!he was always there! The room was very clean,and all rooms have movie themes, freshly painted and renovated. The bed was very comfortable with memory foam pillows very comfortable indeed. Location was amazing we were in the centre, yes it’s very busy, however when you close the windows you can’t hear anything! Restaurants were all around us as soon as you step out. Very safe area. The breakfast is in the bakery next door you can have a coffee with a pastry, that was all we wanted as there are so many options to eat! It was great start to the morning!

The shower pressure wasn’t good, however there is plenty of hot water!

Good location, very spacious room. Cozy room

The WiFi is a bit weak, so not ideal for remote work. Our room faced the street, can be slightly noisy on the weekend. A part from that great stay and lovely members of staff.

The location of this B&B is superb. In the middle of Chiaia with direct access to many restaurants, shops and the important shopping street Via Chiaia, leading to Via Toledo, the heart of the city. Coffe and water are available at the B&B and one gets coupons for a simple Napolitean breakfast of coffee and cornetto at the bar next door. The staff is extremely froendly and they arranged a taxi for taking me to the airport.

Located in great place, with plenty to see and do close by. A great selection of cafe, bar and restaurants right on the doorstep. Our room exceeded our expectations. And the themed rooms just add that little bit more. Marco and Andrea are excellent hosts ensuring we settled in ok, then gave us plenty of tips to help us easily make the most of our time in their amazing city.

The staff were very helpful and the room was a very comfortable size. Comfortable bed and good air con. It was walking distance to the main part of the Napoli.

The hotel sits on a street with some great bars. We happened to stay on a Friday and Saturday night so it was a little loud. The other nights were very quiet. It was not an issue for us but something to keep in mind.

After our succesfull girls trip to Napoli, We wanted to return this year. We had to come back to City Soul B&B. The Music Room is our Favorite. Marco and his sister are so kind and good hosts. We love the breakfast place, especially the coffee. The location felt super safe at night for us (as girls). Both the room & balcony are perfect for taking pictures.

There wasn't anything.

We were greeted by the owners on the street where our driver had arranged for our bags to be taken to our room for us. It was unbelievable service and extremely professional. They proceeded to provide us with a much needed espresso and showed us where to get all the free water bottles we would ever want for our stay. Then they showed us all the best locations to visit on a map and offered their recommendations for restaurants, watering holes, and landmarks. I am so impressed with service in Italy, these gentlemen took it a step further by taking our bags from a half block away to our rooms since that was the closest our driver could get.

The only thing we could mention is if your window stays open it is a little loud because Naples is bustling! But keep your window closed and it is completely soundproof. You can't beat this location.