The location was excellent. Just down a small road minutes away from all the action meant it was very close but also very quiet. We drove and parked in the hotel car park just outside the city walls, which was also only 6 minutes walk, incredibly convenient as we were using the car frequently during our stay. We used the free hotel shuttle service and the start and end of the trip for our luggage which was a great addition. The staff were polite, helpful and gave us free bottles of water upon request. Breakfast was great, and there was a good selection of continental foods. Two beautiful terraces to have a nice evening drink on also. The room was large and the aircon was excellent. The whole building was very beautiful.

It was slightly misleading as to which room we would be staying in. I booked the deluxe double as the description makes it sound like there is only one- the previous owners house. In fact there are three, which are pictured but not described. We did not stay in the one described, but I was very satisfied with the room I was in and it featured all deluxe features.

The location is absolutely perfect for exploring in the heart of Ostuni old town. The hotel is beautifully decorated in the traditional Puglia style, our room was gorgeous with a stunning view over the white city! The bed was so comfortable (the pillows especially so!) the bathroom was modern with everything you could need. The staff were so lovely and helpful, I wish I could remember the ladies name (she had a very long ponytail) she helped us plan our day with sites to see and places to eat which all turned out to make our visit to Ostuni perfect! I Would definitely recommend this hotel, actually I insist you won't find better in Ostuni than this one!

Nothing! Everything was perfect!

Ideal location in the center of the old city; extremely nice and helpful staff who gave us every possible help and great recommendations. The breakfast was excellent (both salty and sweet). NOTE: When arriving by car, you cannot go to the hotel directly; driving into the old city is restricted (and costs a heavy fine if you try). You must park in the "Stella" parking lot below the city wall, from where you call the hotel. They will come within moments to pick you up with your luggage. Parking was 8 EUR/night.

What a wonderful hotel! Staying at this hotel made our trip to Ostuni so much easier and very special. The team are wonderful, and they really made you feel at home straight away. We drove and so parked in the hotel's secure car park at the bottom of the hill. As there is a ZTL (Limited Traffic Zone) in the very centre of the historic Ostuni, this made it very easy and you call up to the hotel to ask for the shuttle to come down and pick you and your bags up. It's so easy, and we loved it. The breakfast was delicious and our room was very comfortable, with aircon and a large bed and bathroom, and a fantastic view over Ostuni. The hotel is a couple of minutes walk up the hill to the Cathedral and a couple of minutes down to the main piazza. If we come back to Ostuni in the future, we will 100% stay here again, and recommend this hotel to everyone visiting the area.

I loved it all!

Fabulous hotel in centre of Ostuni, great staff, very helpful. The room was up on the 3rd floor with a lovely view over the city. Room was clean and comfortable. The breakfast was good, the usual continental buffet. Despite the central location the room was quiet.

The bathroom was behind the bed head, running parallel to the corridor wall, making it entirely internal. To allow light in there was a window on top of the wall behind the bed, this did not go up to the ceiling. Inevitably every sound made in the bathroom was heard in the bedroom, not what I want to hear. Perhaps other guests are not as bothered as I was! If you take the stairs fro floor 3 to floor 2 beware the glass stairs!

Everything was great! A charming hotel in a 13th century monastery building with modern conveniences and a wonderful and attentive staff.

One thing though: the hotel is located in the old city on top of the hill and the entire area is pedestrian so the hotel provides shuttle service from the parking lot down below and you have to climb up any time you go somewhere that involves driving (which is all the time: beach, sightseeing, restaurants outside of the old city). The climb is very steep and when it’s very hot, it’s not the most pleasant experience.

Breakfast was small choices but acceptable. The size of the room was good, the toiletries provided great- great towels!. The staff are so kind and polite and helpful- all of them . The shuttle to and from the parking quick and dependable. Location within walking distance of the central activities. Kettle, tea coffee provided, and a fridge and safe. Hairdryer ok, heated towel rack great. Beds were cmfortable and air worked fine. The town is a good base for the surrounding towns. Restaurants the usual Italian fare, we found nothing outstanding really.

For the price you are paying, this is a clean nicely redone hotel with amazing service. The parking is too far to walk, but their shuttle is fast and prompt.

The location was excellent for exploring Ostuni.The breakfast was very good, great expresso coffee and food. The staff are very professional with nothing to much trouble. I had asked the hotel for restaurant recommendations before arriving at Ostuni which they booked. The food was outstanding with the use of seasonal produce like artichokes, fresh local tomatoes and excellent local wine from the restaurants winery.The actual hotel is very old convent with great balcony areas for guests to sit.Our room had a vaulted ceiling.The bathroom in our room was small compared to other rooms.

Nothing

Location, staff, overall Hotel experience. parking was easy. staff extremely helpful with parking access and recommendations. Room was comfortable and unique. Accommodations were clean. Breakfast was very good.

excellent location, very friendly and helpful staff good room size and breakfast with local delicacies

Nothing negative to report