All the staff were incredibly friendly and helpful, nothing was too much trouble. I was made to feel really welcomed and they went above and beyond when an airstrike could have left me stranded in Italy with no where to stay. The location was ideal to visit exporivaschuh with the lake just a short stroll away, with some lovely restaurants near by too. The garden area was lovely to relax in on an evening after a hard day working.

The beds were a little on the hard side, but that is just my personal preference.

Friendly and helpful staff. Large, clean and spacious rooms with very comfortable beds. A complete breakfast with a wide variety of products to suits different needs. A safe room for bikes. A large car park for guest. Additionally, The hotel has a fantastic cafe and bar which I enjoyed a number of times. The hotel is close to many restaurants and shops and a short walk from the center of Riva and Lake Garda

Nice pool with a view of the mountains in the back, good location nearby the beach (and the best gelato shop nearby), and in ok walking distance to the city center.

Only blankets and not duvet in the older rooms. We asked if it was possible to get duvet covers, but that seemed to be difficult, even when they had it on some of the other rooms. Some of the staff seemed grumpy and not so genuine…

Beautiful garden with pool Perfect location near the lake Quite large parking Deicious breakfast Nice staff

No refrigerator in the room

It was great hotel in great area in riva i am going to get back to RIVA and my first choice is this great hotel is not 5 star but you feel so good there 👌❤

I wish my bath room was a little biger and better shampo and facilities

Wonderful hotel with many housing options, great breakfast, and even better facilities: very comfy lobby & sitting zone, inviting poolside, and a chill front yard with bar & snacks wagon. the location is amazing. ideal for families, couples, and visitors with rented vehicles. the staff were super friendly and helped us immensely with multiple requests (Covid tests, car issues) with a friendly smile, super nice family

room had only 1 electrical socket

good hotel location vs noisy Riva main street, good breakfast, helpful and friendly staff !

I rely on the truthfulness of the booking hotel information. Booking.com HAS TO provide accurate parking information: when booking (July) it was stated: private parking, reservation is not necessary !! on the day of arrival: the parking lot was totally full, parking was accesible also to non hotel quests (!!) I was advised 800m to a public unguarded parking lot. Thanks to the help of the staff it was possible to unload the luggage and park " in an emergency place" for a while. The same on the day of departure. Hotel is in the centre, so its obvious that place is a topic, so expect from all parties to be open and real.

The hotel is in a good location: near the beach, near the restaurants, about 20 mins of walking to the city centre. The pool is very clean and it´s an excellent peaceful place for the afternoon chill. The parking space is next to the hotel and is for free. The hotel staff is very nice and friendly. Caffe Brione is just PERFECT- the chairs, music, drinks, atmosphere. We loved that!

We had a room with the windows facing the street and it´s really noisy during the whole night. The air-condition was not sufficent, it did not cool the whole room during the night. The staff promised to check that. Although the breakfast was rich, the staff could have been nicer and more smiling. When you come to the breakfast, you need to wait to be seated and cannot choose a table (probably in a relation with what type of room you have).

Breakfast was really amazing.great choice of food.everything fresh and served very neatly and inviting. Staff in general was very friendly and helpful which was very important for us Air conditioning in the room was a life saver and did perfect job

Parking was not always available..when parking was full people were told to find parking elsewhere. Also there was no easy access to toilet from the pool area and no drinks available without going on the main street around the hotel or thru the hotel to the bar.

Brilliant location with a great pool and really friendly staff

The rooms could do with a bit of modernisation, but they are clean and comfortable