we like the dinner very much, and specially i would like to thank our waiter Claudio, he was a great host, especially to our son. also the convininece of shutle bus is great, and beside that you have a ski bus station right in front of the hotel door.

we had a problem with the heating in our room, escpeciall in the first two days, since my wife is very sensitive to cold, the hotel did not solve this problem quickly. they did not give us another room, or solve a problem in a fast way. this problem with the coldness was a bit hassle for our vacation.

The hotel staff was so nice and helpful. We highly recommend you to stay on half board basis. The quality and the variety of the meals, the staff of the restaurant were top quality. The room was super clean, housekeeping was doing a great job. T

The room was super clean but the sofa for the third person was small for a big person. The location was at a walking distance to Selva, but the walking is not pleasant, no side walks on the way.. But the bus stop is right in front of the hotel. so convenient to hop in-out with ski boots.

Very nice hotel and friendly personnel. We had a great time there during our vacation. We had a half-board and we didn’t regret it even once. The food was amazing, the dinner menu was different every day, the quality of food at the high- level restaurants. Spa facilities were good, storage room has a separate cabinet for each room, which is super convenient. The room was spacious and the bed and pillows were comfortable.

I made international calls every day to call the shuttle to pick us up, it would be nice to have a mobile number in the hotel and use WhatsApp or similar applications.

The hotel is, for the most part, lovely. In particular, the staff in the restaurant are kind, attentive and funny and the food is excellent. A lot of thought has clearly been put into varied menus (everything from sushi to Tyrollean classics) and it is all delicious. They also made a real effort to accolade our vegetarian friend. The bartender is charming and made a huge effort to help us feel welcome. The rooms are spacious and clean, the boot room is helpful and the sauna is great.

It’s location is not great for the slopes or getting into town - this is fine when the shuttle service works well but we found that we were often waiting both in the morning and afternoon which was frustrating. Communication on this front could be much better (I.e. how long shuttles will take to arrive) and the system for which guests are being collected first is unclear. Generally the hotel front desk were friendly and accommodating - but often had conflicting or confusing answers to questions.

The rooms were modern and clean. The staff was exceptionally friendly and kind. The Chef created delicious Gluten Free food (I let the property know beforehand). The wellness area was beautifully designed and a pleasure to use. The property provided a van shuttle service to the nearest ‘gateway’ lifts.

Similar 4 star properties in Wolkenstein have an outside pool which is a wonderful thing to have especially in the winter. I was dissapointed to find that the wellness area had no pool. Afternoon coffee, tea and cakes is discontinued at 5pm which I find a little early as we always tried to make the most of the skiing day and usually returned to the hotel just after 5pm.

The location was really nice, with a beautiful view of the mountains from the balcony. The food, both breakfast and dinner, were tasty as well and good quality.

I was slightly confused with the dinner table arrangements - it looked like each room had a dedicated table? But this was not explained at all. It would have also been good for the rooms to have an iron - these were only available as part of a cleaning service which you had to book, but unsure why they are not just part of the room as per usual hotel arrangements.

Great room, enough space for all our stuff, and there is an elevator. The staff are amazing, so welcoming and helpful. As we arrive we get a bus ticket for all time we are staying, we get a ski map and a short explaination of where to explorer the area. They help us to make a reservation to Mazel resturant. The breakfast is an amazing veraity of vegtables, cheeses, breads and drinks. they offer a fresh eggs. There are a two hot tabs , sauna relex room and gym.

Nice spacious rooms with balcony. Comfortable and clean. We booked half board. Good breakfast and nice 5 course diner. Bus stop for ski bus right in front of the hotel. Very friendly and helpful staff. We had a great stay!

It would be nice to have a Nespresso machine or something like that on the room.

Breakfast and dinner were exquisite, every staff’s member was always available, friendly and professional. Cleanless on point. Little afternoon snack was appreciated. I’ve been in a superior room that was definitely stunning but the standard one is just a bit smaller but as cool as the superior.

They switch off the main sauna at 6pm even if the spa closes at 7pm

Very friendly staff - especially Claudio in the restaurant.

Water in one of the outside jacuzzi was bit to cold. Shuttle bus of the hotel was limited for delivery to all ski lifts in the valley.