Fantastic location with a bus stop directly in front of the hotel. Very clean. Friendly staff. Great breakfast. Well worth going half board with lovely food each evening, including an amazing salad bar. Each evening a new theme - Tirol Night, Sushi Night, Dessert Buffet night... Good variety. Beds extremely comfortable. A choice of using the sauna in-house (clothes on) or in sister hotel next door (clothes off, optional). Fitness equipment available - tread mill, x-trainer, bike and basic weight machines. Heated pool outside. Lots of sun beds and chairs outside. Plenty of towels and blankets on hand to use. Sauna open from 15h - 20h. One sauna super hot (>= 90C) and one just "warm".

The price of wine and other drinks are expensive - from 30 Euro or so upwards for a bottle of wine. A glass of very basic (but tasty) wine costs ca. €5 or €6. Fizzy house water (probably from the tap, chilled and carbonated) €4.20 for a 75cl flask. We stayed clear of buying expensive drinks because - frankly speaking - the prices were above what we were prepared to pay. Probably did our livers good though :-) The only other little quibble is that the ventilation / extraction in the en suite loo was not that great - so "smells" took a while to go. A tin of air freshener would be a good addition to help keeping the air a little fresher...

I liked the hotel, friendly staff, fulfilled all requests. The rooms are cool, the batteries are cold in the morning, but this is the case everywhere in Italy. The water is also not hot enough, it needs to be passed for a long time. We left in a hurry and left the jewelry, called the hotel, told them and asked them to find it, we knew exactly where the two rings were, but the staff did not find anything, although we indicated the exact location. This overshadowed the whole vacation , two wedding rings remained at the hotel.

The hotel is in a good location. The rooms are spacious, warm and cleaned every day. The ski depot is equipped with heaters to keep your boots warm and dry every morning. The food in the hotel is excellent. Breakfast is varied, and dinner really meets the highest demands of hotel guests. The hotel staff is very friendly and ready to help at any time. The bartender is always smiling and does everything to make you feel nice and relaxing after returning from skiing (his cocktails are fantastic)!

Location and spa

I didn’t like that the property charged 35 euros per day to have your pet stay. I think this is Rather excessive for that standard of hotel. I also think as hotels can be booked non refundable, they should include the cost of a pet stay in the advert before you book. That way you have choice. We enjoyed our stay at the hotel however I would not have booked this hotel if I had know at time of booking, the extra charge of 70 euros for a two nights stay for our dog.

Super comfy,kind personal,grate design,the spa area & gym are excellent , very clean. Highly recommend 👌 I could not think about better hotel for our vacation.

Breakfast could be a with a more variety, and the spa hours could be more convenient for now it's open just from 15:00-19:00 which a bit upset cause when it's a rainy day It could be helpful to have more time .

Spacious and clean rooms on the top floor with great views towards the mountains. Very helpful and friendly recepcionist. Nice breakfast with bery good bread. Close to Col Raiser cable car and not too far from Ortisei (free buses).

Very early checkout and not possible to use the pool after checkout. We didn’t require any rooms, just to stay by the pool for an hour or two. This have been possible at other places we have stayed. Also missed fresh jam and eggs at the breakfast.

Hotel is very well located, facilities are modern, nice and clean. Staff was helpful. The pool is great fro grownups and kids. The supermarket is next to the hotel. The ski rentals are also very convenient

The dinner was ok for the price, would have like more dinner variety and options

OK Breakfast, if you would like eggs, you can ask the waiter and they will make eggs of your choice (i.e. scramble, omelet, fried). Great location, with the bus stop right outside the door. We had half pension and there was a great variety of different kinds of food for dinner, and sometimes also different themes, like local food from South Tyrol. The staff was nice and the room was spacious and clean. The bathroom wasn't that new, but very clean and worked very well for one that is normally very picky when it comes to hotel bathrooms. The pool and sauna area was great, and perfect to relax in after a day of hiking/biking in the mountains. However, they could preferably start the saunas a little earlier in the day, as they were first turned on in the early afternoon. We stayed for 5 days, and all in all a very pleasant stay, and could happily stay again. You could also rent bikes from the hotel, which was a very nice option for us one of the days, as the other rental shops did not have anything left for rent on short notice.

We had to pay extra for the water that was served during dinner, we did not know about this before we checked out, and it was way too expensive! The water is perfectly nice to drink from the tap, and it felt really unnecessary to pay that much for a bottle of water. Some of the staff was very strict on not allowing us to bring any food/drink from the breakfast to the room, which was inconvenient when we were in a rush, or just wanted to finish a cup of coffee in the room. There was also no kettle in the room. We read that they offered

breakfast and location are great.

the sofa bed not comfortable at all . we booked a suite, the bed are ok comfort, but the sofa was so bad not comfortable at all. , kettle for tea and coffee are missing in the room

I spent 3 nights here and really enjoyed my stay! The room was very nice, the location was excellent, and the breakfast was outstanding. The staff that I encountered were lovely and very helpful. They provide a bus pass and the stop is right out front, so it was really convenient to just leave my car at the hotel and hop on/off the bus. I have nothing but great things to say!