The pool was amazing, great way to cool off in the high temperatures. The bar overlooking the pool with the panoramic vista was incredible as was breakfast and dinner sat on the terrace with the expansive view in front of you. Our private terrace was an added bonus. The complimentary Prosecco on our first night was a lovely touch.

The location in terms of the general surrounding area was a bit undesirable and not quite what we were expecting. Seiano train station was very run down and a real eye sore although the trains to Sorrento and Pompeii were efficient. The accumulating piles of rubbish on the walk to the hotel Pizzeria and on the footpath to Seiano were very unpleasant to look at considering we were staying at a 5 star hotel.

This hotel is for sure one of my favorite I’ve visited. The staff is very attentive, helpful and friendly. The restaurants and service are top!! The hotel has a cozy pool with an amazing view. Also the bar provides a stunning sunset view on their terrace. Location is perfect, 10 mins walk from the train station. The hotel provides a regular shuttle service. A path leads to the Bay Area were you find a rental boat service and various restaurants. There’s is a little supermarket a few minutes walk from the hotel too. I find that important as you never know when you’re in need of snacks ;-).

the barman Raffy was exceptional he was friendly funny and nothing was too much hassle for him he genuinely couldn’t have made our stay any better

the fact they wanted to keep your car key for security unnecessary and made us feel uncomfortable

The views from the pool and the restaurant are breathtaking. The cleaning staff is friendly and always tiding up your room. There is a good selection of drinks from the bar, with reasonable prices. The shuttle drivers are awesome.

The breakfast service wasn't good. We ordered coffee *twice* and never got it, the hot dish was wrong. There weren't so many people, so it's hard to understand how it can happen. Twice we reserved the hotel shuttle and it never came, but once we called the hotel, they sent it straight away. People reserve sun beds around the pool even when they are not there and you end up not having space to enjoy it too. The gourmet restaurant insists on a dress code for dinner even when you are in the middle of a boiling heat wave. The shower stall in the room is VERY tiny, specially for a pregnant lady.

Beautiful property, great staff, our sea view suite was stunning, food was great

Unfortunately for a 5-star hotel, the very large bathroom only came with a bathtub and a shower hose with no pressure. In Italian hotels there's always a bide, but why on earth do they not add a shower cabin?! The other issue with older hotels is the lack of charging points for your phones, ipads and laptops; please add accessible charging points next to the bed and the desk!

Wonderful view. super friendly staff. lovely atmosphere overall. Location was pretty convenient - not in one of the popular touristic towns but had the advantage of easier access to the highway and yet in a tranquil spot.

The room had a nice view to the sea but the small room and the small window didn't give a feeling of 5*. There are better rooms with a terrace but we were not lucky to enjoy one of these. Our particular size room should have been priced lower accordingly.

We stayed at the hotel for a little over a week and it was brilliant from start to finish. The staff were always attentive and helpful with everything , they went above and beyond to make our stay as comfortable as possible. The breakfast served in the morning was lovely with something for everyone to enjoy. The location of the hotel was great with easy access to the local harbour or a short 10 minute train journey to Sorrento . Can't wait to return.

nothing

Great location, walking distance to convenient train station. Super helpful and welcoming staff. Beautiful views and spacious rooms in a quiet little town which is so much better than the craziness of some of the other towns in the area. Breakfast every morning on patio with views was sublime.

Everything was lovely. Some rooms don’t have showers (just jacuzzi tubs) so if you only take showers, keep that in mind when booking room.

Location…beautiful view and easy close access to train station and boat slip…pier. We extended our stay because of location and service was great. Hotel offered free shuttle drop off and pick up to train station, pier and town center. Good spread of Breakfast is include in our 4 night stay. Hung out late after long day of touring at La Bar. Bar tender Sebastian was friendly we had mixology time making different drinks. Hotel rooms and gardens are well maintained. Loved hanging out by the pool and impressed with beautiful Herb gardens in the facility.

Didn’t have gym which didn’t have time for it.

This property is stunning!! We were given the option of two rooms, equally as beautiful as each other. We stayed here for our honeymoon in a junior suite on the third floor. The view was just breathtaking. The staff were simply wonderful and couldn’t have been more helpful. There was a bottle of Prosecco and sweet treats to congratulate us on our wedding which was a nice touch. The breakfast is gorgeous, so much food!!!! The manager is a perfectionist and he wasn’t happy with my egg (that I was actually half way through and enjoying!) and he replaced the whole dish without me saying anything! The staff on reception were brilliant, they arranged a shuttle bus to take us to the port for a trip to Capri and gave us a packed breakfast for the journey!! The cocktails were the best I’ve had in the bar (and down by the pool!) the only downside was that you can’t get any food after 9:30 at the bar, which isn’t ideal! I would highly recommend that you eat in Ritrovo degli amici, it is a fabulous family run restaurant with the most DELICIOUS Italian food and REALLY great value. The staff are super.

the limited timings for bar food.