very close to expo Center! 2 minutes walk to shopping Center from the hotel. metro is about 10 minutes walk. can always find cab outside the hotel. check in there is only one person at the front desk so it takes time if there a long queue. in reception they speak good English and also they guide you well if wanna go to the city. simple continental breakfast not a very big spread though! rooms are very spacious and big compared to the ones in the city Center. overall good value for money!

only downside was check in and check out. should be atleast 2 or 3 staff at the reception.

the staff was friendly as possible and the housekeepers were delightful

huge problem with language barrier, mainly in the restaurant. although there was an English menu it was still nearly impossible to communicate. the service in the restaurant was PAINFULLY slow- obviously they were under staffed and under trained for the jobs at hand. I could count on half an hour just to order a coffee at the bar and the area was always laden with used dishes.

The location is very good. Near to Expo center. But it far from the city center.

Being such a reputed chain of hotels, we expect free drinking water. I paid for drinking water and then decided to get the water from Super market.

Nice hotel!

The check in and check out are horrible! I come for this hotel because of events and the service in the reception is always terrible, it takes at least 30 minutes in the line. Worst service possible and never change.

honestly, everything! From location to service this place is 5 stars in my books. AC, air quality, bar service, polite staff and just overall great ambience. next door to a mall and bus terminal.

amazing helpful staff especially Luciana in reception , good location , great value

maybe only the not secure area because a lot of homeless around the hotel

Thank you at the front desk. Tralita helped untangle my reservation. Secure hotel close to bus station, nice rooms.

Very clean and modern. Helpful staff. We were given a late checkout at no extra cost.

Fairly expensive for location.

it was amazing location, helpful staff, clean , Very closed from everything

expensive, breakfast wasn’t that rich

Everything

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