I love staying in this best value for money hotel in Beppu. we had free yummy buffet break fast and free invigorating onsen bath daily. The location is perfect for travellers like me. It is so near the town centre especially the Beppu train and bus station and tourist attractions like the Beppu tower, the bay side,famous ancient onsen houses, shopping streets, malls and yummy restaurants. I especially like a bar cum restaurant called Route 10 . I did not have to spend any money on taxi fare as everything is within walking distance. The hotel staff were so welcoming and gave excellent advice on which local tour to take. One very significant tour is called the Beppu Hell's tour can be booked at the counter located within the hotel premises. it only costs 4000 yen for a fully conducted 3 hour tour. You must not miss this tour as it takes you to the most interesting multi coloured volcanic ponds, shrines and even geyser show. I would strongly recommend everyone to stay at this hotel when travelling in Beppu

A nice hotel just 10 minutes from the Beppu Train Station. (Exitcon the east side (higasi) and follow the main road straight ahead to the "T" intersection. Turn left and the red brick hotel is on the right). The hotel is relatively modern and very clean. Our room was reasonably sized. The onsen is split between men and women, with a warmer tub inside and hotter outside. The Japanese breakfast buffet had many, good selections. There is a shopping area close by with many restaurant options.

The hotel could improve a bit by having a Western breakfast option for those who might prefer it.

The ofuro (large onsen bath). Breakfast was delicious and of good choices of Japanese style. Gloves and sanitizer are available too and not over-crowded. Hangers and onsen slippers are available. Room bath towels is to be brought to onsen with you. If new is needed, one will have to ask from reception. There is a separate key for door into onsen. Remember to take that along.

Space for big baggages is limited.

1. Nice location; you can easily find stores or restaurants around. 2. Fantastic house keeping 3. Reasonable price. 4. Bus terminal is just next to the counter, purchasing 1-2day bus passes are available.

1. Some Japanese elderly ladies occupy public shower seats with their belongings while soaking in the onsen, even though they know there are people waiting in line.

The location was perfect, close to the city center, the seaside, Beppu tower and the buses for Kannawa area. I appreciated i received a room in a high floor with seaview as I requested. The shutter was well closing the window ensuring enough darkness for sleeping even in the early morning. The onsen was even better than expected!

The room was clean but a bit tired. No major problems. The window was a bit small, but with a nice view.

The room was alright and clean enough, and they changed the towels. The breakfast was my favorite part, and I definitely recommend it. The onsen also exceeded my expectations. The staff was very welcoming too. I needed a Type C charger and they provided it immediately.

We needed a double bed but couldn't find it in the booking phase. That's why we ended up with an economy twin room which was what was described. Other than that, everything was just right.

Breakfast is good with both Western n Japanese choices. Location is a bit far from Beppu Station next to the Bus Terminal. We can’t see the English sign of the hotel. Walking continuously to the beach.

Hotel sign should have English name big neon sign like the other Hotel nearby. From far I can see ART Hotel and the shopping mall, the Jelly Pasta and the Korean BBQ shop

Chose small but very efficient room. Window could be opened. Short walk from Beppu Station. VERY efficient staff. Onetime, entered hotel at midday, 5 mins later a phone call from front desk telling me water being cut off for 90 mins for urgent repairs. Best English communication I have experienced on this trip to Japan. Even spontaneous decision to have breakfast in hotel handled very well. And the onsen, indoor and outdoor wonderful as well

Nothing

Hotel Onsen was super, really enjoyable. 10 min walk, can't get lost. Room was great but couldn't get a room with sea view. Something to keep in mind if you book this place to get the room facing the ocean. Beautiful walks all around. Many onsens are close by. Great and friendly staff.

The hotel didn't have coffee!! I found this very odd given that this is open to all visitors.

Location near JR Station

Hotel auto adjust AC to warm air heating so guest has No chance to choose AC cold to warm air. At night we have to open the window to let in cold breezy wind blows in. I had a running nose in the morning bcos of change of temperature warm to cold and warm again after shutting the window.