The staff were very helpful and friendly. There was a typhoon coming as I checked into the hotel. The restaurant was only available for pre-booked guests and the staff supplied me with alternative food until the restaurant could accommodate me the following night for dinner and breakfast the next day. Without them I would have been sick with hunger. Thank you The restaurant food was amazing Japanese food which I would out have had anywhere else in Japan.

I co I ps lot get any food from the restaurant for 36 hours and there was a typhoon so I was trapped in the hotel.

Although a bit far away and long to get to by train, it is a nice hotel in a beautiful location. Just quick walk from the pool down to a fantastic beach below the hotel. Although there is a restaurant at the hotel, it only serves meals to those who have it as part of their booking for you cannot order food there. So, you must go to the town about to kilometers away to get any food or convenience store.

If you don't have your own car it's a bit far by train. Then, from the train station to the hotel is about 2.5 km. It is a pretty easy walk but if you have a lot of luggage it would be a pain. I'm sure there are taxes but we only had day packs and it was a nice walk.

This hotel is a very high class hotel. They greeted even outside hotel, it is very courtesy. Staff were very professional and friendly. We love welcome drink and automatic piano playing. Big wide open glasses window in the lobby. Spacious and Spacious. Coin laundry is good. Outside hot spring are very beautiful and not big. In the night I couldn't go out for outside hot spring. However, in the morning it was very beautiful. banana tree, coconut tree and sea. I like talking to the people in that place. Staff was talking to me is more fun. That is good memory. I wanted to take pictures of the staffs.

If you didn't make reservation breakfast and dinner. It is not convenient. You need to walk for about 10 min. for the supermarket or Lawson. I think if you have a time, you should reserve the dinner and breakfast in the hotel.

It is located in the isolated area. It is inconvenient for the people travelling with public transportation, however, the hotel provided the quality of healing time.

The building is old, but refurbished. The reception had the open space looking over beautiful sea from large glass windows. The hotel staff was friendly and helpful. There was a small swimming pool and the beach is in a few minutes walk. It was surrounded with nature. The perfect location for the nature lovers.

Located in the nature. Peaceful and quiet, to the city center a 30 minute walk or 5 minute drive. Supermarket 10 minutes by walking away. An amazing place to recover your soul, with the silence around you. The best views ever from the rooms. Beach side, ocean, volcanos. The rooms are clean, comfortable and everything necessary is available. Super friendly stuff. The onsen is incredible.

Nothing, very comfortable hotel.

Medium sized modern hotel on an elevated position overlooking the sea, mountains and Kaimondake. There is a swimming pool set in a pretty tropical garden, and a path down to a sandy beach. We stayed room only so can't comment on the meals, but the staff and the facilities were top notch. There's even a yoga room with video instruction on a loop.

I can't think of anything I didn't like.

The rooms were very beautiful. I love that they had a pool, and that the beach was right there as well. They warned us against the beach, but I wasn't sure why. We got in the water but didn't swim out, since the warning made us nervous. The water was so warm. The location was gorgeous.

We couldn't eat dinner or breakfast at the hotel because we hadn't reserved in advance. I would've appreciated more flexibility.

The staffs were all so very helpful. The room was very clean, the onsen facilities were 5 star. The view from our room was excellent.

The sound of the train passing at night because it was right next to the hotel however the last train was probably before midnight so it was still bearable

staffs are all great. they are well trained. their attitude are very polite and gorgeous. boys are handsome and ladies are beautiful. Hot spring and outside spring are very comfortable.

circumstances is very quiet. it is 10 minutes to go to convenient store and supermarket on foot.

Fantastic small private beach and food was amazing. Staff were very attentive and rooms very clean. I extended my stay from 3 to 4 nights to try a Japanese room which did not disappoint.

Everything was top class.