Very helpful staff, beautiful property with gorgeous rooms overlooking the ocean. Large balcony, comfortable bedding, luxury bathroom. There is a onsen on the top floor and an onsen in the back courtyard that is open air. It is possible to privately reserve the open air onsen hourly from 3 to 5 PM. The dinner was amazing and the breakfast was so fancy. Dining room host described each dish and was right there to meet all of your needs. They also had a one hour all you can drink shochu tasting with local whiskey and plum wine that came with an appetizer, and it was fun to try the local beverages.

My family and I loved everything about our stay here. The staff was so helpful and kind. They helped us arrange plans each day, including using their free shuttle as well as securing drivers with taxis for half a day when we wanted to go to many spots around the area. Our rooms were so beautiful with amazing views. The meals were exceptional: many courses, delicious and beautiful, each meal’s menu thoughtfully prepared with our food preferences in mind. The staff is wonderful. The whole experience is quite special.

I can’t think of anything I didn’t like.

The onsen hotel is spacious and all the staff are so readily to assist and answer any queries that I had. Room is spacious and clean. the outdoor onsen is a gem, so relaxing and well landscaped. Our omakase meals tasted great and different dishes for the 2 nights that we stayed. One of the staff even recognized us when we were walking to the train station after our sandbath at Saraku and picked us up to drive us back to the hotel. We really appreciate that and save us the 30mins journey back hotel on my own.

The indoor onsen looks dated and probably needs some work.

The service was outstanding! Every care was taken to assure we were comfortable and our plans were intact. This included picking us up at the train station at midnight after travel mishaps, helping us figure out taxi, busss, and train travel to a seaside Onsen, and calling ahead to our next destination to coordinate a shuttle. This is one of the few places that saw my long legs and immediately went to get a larger Yukata and slippers. The Onsens at the property were also first rate.

Everything was wonderful.

Everything. The staff were amazing and treated us like royalty. They provided free shuttle rides to the port when a taxi wasn’t found. They gave me a wake up call when I overslept and prepared special breakfast. the location is not in the town centre but a train station is very close and a shuttle is provided. The food and the spa where both out of this world. if I could give them 11 out of 10, I would have done so.

that it was fully booked the night after we left and we couldn’t stay longer.

The food at the hotel is of high quality, offering a culinary experience that is truly exceptional. The private onsen provides a relaxing and rejuvenating retreat. Additionally, the staff members are incredibly kind and attentive, ensuring that every guest feels welcomed and well-cared for.

Very nice hotel with beautiful onsen. Very nice japanes room with beautiful view. Food was very good and so nice. Staf so friendly, helpfully and so kind. Environment is beautiful. Such a nice place😀

The view from the room was lovely and the size was great too. The pool area was beautiful and well looked after.

I would liked more choice of food options at breakfast as my friends found breakfast a little hard to eat.

Everything, the room is spacious and the private onsen is great. Staffs are all very friendly and professional. Everything is great and thank you.

Nope!

good view in the room. offering shuttle bus service helps a lot. dinner is very delicious, I stayed there 2 days, offered differnt menu each day, well-considerate. restaurant staffs offering chinese and english introduction.