Second time staying here. The aircond can finally be adjusted. Its usually hot in autumn at kagoshima. Esp this year, so its good i can have air cond functioning in the room. They also added air purifier which is fantastic. Location is so near the station, just exit shinkansen ticket and turn left (west exit). U will get pass big c camera shop and in abt 3 min reach the hotel. Nice hotel ~

Sound proofing should be improved. Seems to have deteriorated from my last stay. I can hear noises from next room, albeit not too loud. Still, its a bit annoying. The bed and pillow somehow not so comfy anymore. Cant get a whole night sleep without waking up 2 or 3 times. Used to sleep the night over during my 1st stay. I think they should give free VOD for every guests as there is nothing much to watch for foreign travellers. A certain big hotel chain in japan now offered all free VOD which is great.

Wonderful location! Perfect place to travel around the city as it's right next to the train station. A cozy and comfortable room for the amount of time I stayed. Staff were very friendly and did their best to communicate with me.

One thing is just the chair in the room is not comfortable to sit in for longer periods of time when doing work. I don't find that to be a hinderance on the overall experience though.

Exit thru BIC Camera is so close to the hotel. There is a Seattle’s Best Coffee near this exit which is very helpful to us. Also, staff allowed us to check-in 30 minutes early which is so nice. The Juan Central Station West Entrance branch had the best Kurobuta Tonkatsu we have tried so far. It is just beside the hotel. Request for room facing east to see My Sakurajima. Though, a big ferris wheel is blocking the view.

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This hotel is excellent. I decided staying for one more night due to flight change. It is close to JR station and shopping malls. There are many restaurants nearby. The staff members are excellent too. They are friendly and helpful.

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Good location, very close to main JR station and Shinkansen. Good views of volcano from our high-floor room. Good Japanese-feel breakfast, but with more than just Japanese choices.

Location is great! Close to station and food! Staff is helpful!

Rooms are slightly smaller than expected but i guess its the way Japan hotels are like.

The location is great, just next to Kagoshima Chuo Station. Lots of eatery and shops nearby, great for eating and shopping!

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Rooms were decently sized and clean. Breakfast had local options and was generally good. We had a view of the Shinkansen track from our rooms

Slightly noisy during Shinkansen operating hours.

Close to the station. Able to open the window.

Hot and heavy doona, as with every hotel in Japan. I would prefer the option of a light blanket.

Rooms are bigger than Japanese standards. Rooms clean and they provide different amenities like shampoo, body wash toothpaste etc. Location - exceptional