We would like to express our deepest gratitude to everyone at the hotel for making our stay truly unforgettable. Your warm hospitality and attention to detail made our trip exceptionally special. During our stay, we got engaged, and we were touched by the thoughtful gestures from your staff. We want to sincerely thank Moe for making our stay at Hilton amazing. She truly went above and beyond to assist us during these five days, from arranging taxis to offering destination tips, and most importantly, making our engagement the most incredible experience. Moe always welcomed us warmly when we arrived at the hotel and waved us off with a smile when we left. She is a genuinely kind-hearted person who truly deserves to be recognized. We also had the pleasure of dining several nights at the wonderful restaurant, Isoletta, where we were always warmly welcomed by Haruna and Yuka. Their kindness and cheerful attitude greatly enhanced our dining experience. They were amazing! The hotel's rooftop bar was another highlight of our stay, offering a breathtaking view of the stars while enjoying fantastic drinks. Alex was incredibly helpful, providing us with excellent tips for our trip and revealing some hidden gems we wouldn't have discovered otherwise. We also received outstanding service at the reception, where Koki amongst with other was always ready to assist with taxi bookings and beach recommendations, all while greeting us with a smile. Thank you once again for making our stay so special. We will cherish these memories forever and look forward to returning in the future. I am sorry if I have forgotten any names but the whole staff were amazing!!!

A newly built hotel right on the beach. There are 3 pools and the area is easily accessible with chairs, sun beds and everything that you need. In the bottom floor there is a spa area and a kiddies day care along with changing rooms and bathrooms. Everything is spotlessly clean. The rooms are well appointed with everything that you need, finished off to the highest spec and attention to detail. Again, the rooms are spotlessly clean. We booked a sunset room which gives you amazing views over the bay. The staff are extremely attentive, always smiling, polite and willing to help with any need or question that you may have. This is a hotel where you are made to feel very welcome, where you are treated as a guest and are shown real hospitality.

Everything was perfect.

Room was very spacious and clean. We had the king sunset room, facing the Irabu bridge. As we were driving everywhere it was convenient to have lots of free parking spots at the hotel. Loved the pools and breakfast buffet was good. They even put the effort in to change up the breakfast menu slightly every day so it doesn’t get boring. Staff was very lovely and helpful.

Had to sign up for the Hilton honors club to get internet. Most hotels offer free wifi with their stay. The Hilton honors membership doesn’t cost anything monetary but it meant we had to provide personal info. Not ideal. We also did the poolside BBQ which was nice food but very expensive for what it was. 15000 yen per person - so about 150 AUD per person for dinner and “free-flowing” drinks. - Moral of the story: always check the price and inclusions before signing up for things.

Beautiful hotel with great facilities. Immaculately clean. Free, easy shuttle bus from airport. Great buffet style breakfast with plenty of choice. 3 outdoor pools and private beach. Friendly, helpful team who were more than happy to help us organise day trips via taxis.

Very little not to like. My only comment would be that we opted for the dinner option and the buffet style dinner was the same every night which did get a little repetitive.

Everything! The entire hotel staff, room, pool, buffet breakfast and other amenities were excellent. Nagisa (Chrissy) especially! She greeted us when we arrived with a great smile and a super friendly demeanor. We then spent a good amount of time talking with her about the hotel, places to eat and things we could do around the area. Her professional manner and thoughtfulness made our stay even more enjoyable!

Nothing.

The facilities and staff are wonderful. The rooms are spacious, breakfast is until 1pm, swimming pool and kidsclub, restaurant and everything is superb.

The washing machine waiting line is way too long……….

Breakfast was good and the hotel is very nice & new. Great service by all the staff

Was disappointed we didn't get to go up to the roof lounge as they thought typhoon was coming, so we were disappointed. That was the very reason why we booked the hotel

King size bed, spacious room, great view from the balcony, pools, gym, breakfast, location, very clean, new and modern, friendly staff

Rooftop bar price was a little bit overpriced

The pools and close proximity to the beach!

No shops to pick up essentials or souvenirs.

friendly and good service

1. if it could offer bottle water inside the room would be better 2. we have 2 persons, but when we entered, we only have one tooth kit. 3. the washlet do not have heat functions