The location was great, just next to Hirara harbor. All rooms had a great view of the harbor as well as the Irabu Bridge. All staff that we spoke to were very attentive and helpful. Breakfast was not bad, although it would have benefited from a better spread. Given that our visit came after a major typhoon that disrupted food and water supplies, this is very much expected. They did a good job with staggering breakfast crowds, so you could always rely on getting a table during the rush.

Some of the spaces within the hotel compound appeared grubby. While I appreciated the smart toilet features, it was difficult to use the bidet in the heat of the summer as there was no switch to turn off the heated seats as well as reduce the temperatures of the bidet water. Lastly, and I am just nitpicking here: some products at the gift store had stains on them.

The location was amazing, and the rooms and facilities were very clean. It is nice that all rooms have a window with a view on the port and the sea. The hotel lobby is a calming space with a nice vibe. Overall an amazing experience.

Unfortunately the hotel's WiFi is very poor - which made it really hard to work. Video calls are impossible with the internet speed that it provides, and watching videos or streaming is barely doable.

It was a really nice location, with seaview, we really liked the option of free parking, staff was nice as always, the hotel also had laundry machines, and breakfast was delicious

Room was pretty small, but we already knew that so it was ok

Amazing breakfast with lots of local dishes and specialties.

Rooms are very small. Ended up doing an upgrade to a double twin room.

The staff was very kind. also, the onsite restaurant was delicious.

i wa unaware that the rooms were lofted which caan be difficult for some travelers. the pictures did not show the correct room styles. this is considered “mini living” to western travelers.

Good location (convenient from the airport, going to other beaches/islands, etc.)

There's not a huge number of places to eat around the hotel.

Very good breakfast. Convenient location, pretty close to the #9 bus stop from the airport. Also a short walk to the restaurants downtown.

No complaints! It was great.

Convenient location, nice sunset views, and great deal

Room was small, but on par with most hotel rooms in Japan

Fantastic breakfast and nice design of rooms. Beautiful view. A special thank to hotel staff.

Very pleasant and smiling staff. Room was cleaned and provided with new water bottles and tea bags everyday.

Leaflets & maps with island’s sights only in Japanese.