Exceptional service from the staff. Upon arrival the hotel arranged pick up from the airport - if you’re coming by ferry, it is probably not necessary as they’re directly next door (very convenient). I also appreciated the information on climbing Mt Rishiri from the very helpful lady at front desk (who also spoke fluent English). She gave us helpful tips and even arranged a bento breakfast for us to take to the mountain. The hotel arranged the transport both to and from the trailhead as well.

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Absolutely perfect ! The warm and welcoming staff are the highlight of this hotel - assisted us with our hiking plans of Mt Rishiri - provided valuable information; The hotel is located within walking distance of the Kutsugata Ferry Port, a Seico Mart and a cute town with several dining options (highly recommend Miraku Ramen and Un Balloon) The hotel has a lovely onsen with multiple pools to choose from; rooms are spacious and clean with lots of amenities (including Nespresso); the hotel restaurant has a wonderful breakfast buffet filled with unique Hokkaido/ Rishiri dishes (hotel also has a dinner buffet but we didn’t try it); the hotel gift shop offered an exceptional selection of Rishiri specialities Wonderful hotel with amazing staff

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Fantastic dinner and breakfast, a lot of options at the buffet and they served individual portions of zensai, sashimi and hotpot at dinner. The staff are friendly, professional and helpful; assisted us to get a car with a local car rental when we checked in. The room, bathroom and onsen were clean and comfortable. There is also a deck area on the rooftop. The free shuttle service to the Oshidomari ferry terminal was also much appreciated!

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Friendly staff, warm and welcoming. Clean, comfortable rooms. The onsen/baths were really big, and the outdoor one was particularly nice, especially on a cooler day. Breakfast was very good, and the restaurant area had big windows and lots of natural light; I didn’t have dinner, but it looked good, too. The staff do seem to hover at breakfast, but I don’t think they’re limiting anyone from eating what they what (like other reviews have mentioned); I think that they’re just trying to reduce waste, and are trying to be helpful. Close to the Kutsugata ferry terminal for Rebun during the summer; for the main ferry terminal, they have a shuttle. The bus stop is less than 10 minutes away, walking. The town is quiet and it was a nice place to spend a couple nights.

The FOOD was delectable and nutritious, with lots of variety to taste. We had fun with the hotel outfits too. The onsen was very nice. It was a very authentic Japanese experience in Island Inn Rishiri.

More English language guidance would be appreciated.

Spacious room. Helpful staff. Shuttle to and from ferry.

Room and hall on second floor had a funky odor-Maybe in the carpets? Onsen was underwhelming after the fabulous public onsen on Rebun.

Very helpful staff Delicious dinner & breakfast A few minutes walk from Kutsugata port Spacious room

Food and facilities were only fair for the price. Came back to reminisce about the hotel I used to rave about. Rishiri Island and the trip by ferry did not disappoint. If only the hotel were as awesome as the volcano and sky.

We paid roughly 3x what we about what we paid to stay 10 years ago. Facilities now were only so-so by comparison. No longer an impressive dining room (see their brochure of what it used to look like). Chronically understaffed restaurant such that I wanted to bus my own table to clear the clutter. Got sick on their dinner and breakfast buffets. No uni (ok only token uni) or scallop. They hung the mirrors in the room for people about six inches shorter than me (but I’m not even tall). Paid for use of spa at checkout even though we didn’t.