Absolutely Outstanding Experience – Highly Recommend! I cannot say enough good things about our stay at this incredible hotel! From the moment we arrived, everything exceeded our expectations. The reviews I had read prior to booking were spot on—this place is truly fantastic. Our room was spacious, beautifully lit, and impeccably designed with attention to every detail. The bed was unbelievably comfortable, making for a restful night's sleep. The room was fully equipped with everything you could possibly need, and it’s clear that a lot of thought went into providing even the smallest of comforts. Nothing was overlooked. The staff were beyond friendly and attentive. There were always plenty of staff members available, and for every question or request, there was someone ready to assist. The service was truly exceptional, and considering all of this, the price was an absolute bargain! We enjoyed free access to the Jacuzzi and pool, both of which were well-maintained and provided a great experience. The facilities, including changing rooms and showers, were clean and fully stocked with towels. The sauna and Turkish hammam were available at a reasonable price. The food was excellent, and the on-site café was a delightful surprise. It was a serene and quiet spot, beautifully furnished, and offering great prices. All in all, we had an amazing stay, and I would highly recommend this hotel to anyone. We were beyond satisfied and can’t wait to come back!

My recent stay at Rival Hotel was nothing short of perfection. The moment I stepped inside, I was embraced by an atmosphere of luxury and elegance, a seamless blend of comfort and exquisite design. Every staff member I encountered was exceptionally attentive, going above and beyond to ensure my utmost satisfaction. The room was a sanctuary of peace and relaxation, with every detail meticulously crafted for comfort and style. The culinary journey at the Asrar Zaman restaurant was an exploration of rich flavors and inventive cuisine, each dish a testament to the chef's expertise and passion. The Asrar Café provided the perfect backdrop for delightful conversations over expertly crafted beverages. My experiences at the Rival Spa were the epitome of rejuvenation, with world-class treatments that revitalized both body and soul. The impeccable service, luxurious accommodations, and extraordinary amenities at Rival Hotel have left an indelible impression, ensuring my return in the near future. Thank you, Rival Hotel, for an unforgettable stay.

I have took this hotel for the first time in Amman after reading the customer review, always looking for clean comfy room and bed, easy access to the main road, this is what everyone i think looking for. i found every thing here + an amazing friendly staff especially (Ammar) thank you, every one in a highest level of welcoming from security to the room service. you have a new loyalty customer / thank you all

None

It was superb. Everything was spotlessly clean, the furnishings were nicely styled and the bed was the most comfortable I've slept in, in years - the sheets were such good quality. The breakfast was fantastic- so much variety and extremely fresh. We visited the spa twice and enjoyed a swim in a warm pool, a dip in the jacuzzi,, and time in sauna and steam room - very realxing. The staff were very attentive and always doing their best to help. Anwaar on reception was very helpful

The staff were cheerful, room was large and very clean. They gave us some refreshments in the minibar on the house, and helped us find a rental car, guided us to good places to eat etc. The breakfast was very very good, the best we’ve had in Jordan

The kettle in the room was dirty, so I asked room service for 2 glasses of warm water, got charged 5JD for “hot tea”. Was a little disappointed about that.

The customer support, location and hotel facilities customer experience , Ammar provided all information and great customer support. Even I stayed for one night I had flight in morning they packed my breakfast .

Would recommend to book it, really great customer experience and new property hotel . Why can’t extend my stay

the location is nice. the spa facilities are great. the staff are amazing. especially Mohammad Al-Khamees the receptionist. he made the overall experience 10/10! highly recommend this hotel

I had an excellent stay at Rival Hotel - the rooms was extremely clean and comfortable. The shower was hot and powerful. The breakfast was probably one of the best I've had in Jordan ( and I have lived here for many years, staying in various hotels)

The staff exceeds expectations by all means. Unbelievably competent staff and very eager to help and perfect the service. They will memorize you from the first time see you; they will go out of their way to accommodate your late night requests.

The only thing I did not like is that I did not stay longer.

AMMAR AMMAR AMMAR IS AMZING GUY, HE SHOULD BE A MANAGER AND GET A RAISE, FUNNIEST AND HE IS A KIND GUY, I AM NOT SCREAMING BUT I AM BEING HONEST, THE HOSPITALITY WAS AMAZING BY HIM BUT OVER ALL, ALL THE STAFF WAS WELCOMING AND EVERY TIME YOU WALK ANY WHERE IN THE PLACE, THE STAFF GREETS YOU!! THANK YOU RIVAL HOTEL

NOTHING NOT TO LIKE HERE