The hotel is brand new and fresh, clean. The room was big and with a big comfortable bed. I like the work of housekeeping service, unfortunately dont remember her name, tall lady with short brown hair, she was very polite and helpful from housekeeping. The manager Timur was helpful and solved the issue operative.

First when I arrived hotel entrance was very cold, freezing as the doors were opening, in winter time the hall shall be warm and the reception staff needs to have training, in general not bad. And the breakfast variety.

Every things in hotel are great and the staff are helpful very much thanks for sll

no things are don’t like in this hotel

Very good size of room! temperature inside!!! it was not cold or hot! Good shower and water temperature( no need to wait for warm water)!!! Good personal! Breakfast wasn’t to much, but good prepared! Spa service was very Good as well! thanks

Location was great. Rooms clean and breakfast was nice.

It was little dark inside the hotel. I didn't like the design of the hall.

spacious rooms, the best beds and linen I’ve ever slept in, fantastic breakfast, welcoming staff, really exzellent room service with best quality of meals

in the middle of nowhere between main roads …

the hotel is fine and services are nice and according to the price paid. The location is great, close to the mall.

The room was extremely hot, no AC working, if the window is open the traffic is very loud so it's impossible to sleep. They need to leave the opportunity to guest to switch on the AC also if it's winter because the rooms are exposed to the sun and when you enter the room inside is over 30C, without heaters on. It's difficult to sleep when is too hot. They could give 2 towels for the shower that woudl be better than just one.

Nice personnel. Quality facilities. Location seems to have a bright future - a newly developing district.

Small things might need more attention from the owners - Wi-fi quality, dark lights and untuned piano in the lobby, deposit for mini-bar (do we really need it?). And please, do not use two single mattresses to make one double. I felt it with my bones and didn’t like at all.

Very comfortable, clean and spacious. Spa accessible and amazing restaurant in the building. We were leaving very early for our flight and staff still gave us packed boxes with breakfast, that was really kind.

Only one small thing - please fix the upper shower head, its not pouring water properly. Everything else was parfect!

Location bit far from the center, but there is huge shopping mall near the hotel. The staff at the reception, cleaning personnel were very very polite, professional and friendly. I would higgling the "Agora bar" room service meal delivery, every time it was very tasty and good priced.

We stayed 4 nights and the breakfast everyday were the same except minor changes, I would prefer a bit more variations. If someone stays for 1-2 night it is OK but for longer stay it gets a bit monotonous. By saying this the breakfast was alway very tasty.

big room, comfortable, not crowded at breakfast, fruits at breakfast good quality. bed is comfortable

hot items at breakfast can improve, they dont seem to fit the standard of 4/5 stars hotels. a bit far from city centre, can have traffic jam