Call for great rates
+1-833-728-2041216 reviews
From
$126Kisumu - Busia Rd, Daraja Mbili, Kisumu, Kenya
Reservations:
+1-833-728-2041216 reviews
1/82
From
$126Call for great rates
+1-833-728-2041Spa/Wellness packages
Kids' pool
Free Private Parking
Free wifi
Free shuttle
Air conditioning
Kid-friendly buffet
Kids' meals
Welcome to Ciala Resort, a luxurious getaway located on Kisumu - Busia Rd, Daraja Mbili in Kenya. The resort is nestled 7.9mi from Kisumu's vibrant city center, offering a peaceful retreat surrounded by captivating mountain views. Boasting 216 stellar reviews, Ciala Resort promises an unforgettable vacation experience.
With a wide array of amenities, Ciala Resort ensures a comfortable and enjoyable stay. Guests can indulge in spa and wellness packages, take a refreshing dip in the outdoor swimming pool (extra charges apply), or relax by the kids' pool. The resort offers complimentary Wi-Fi, free private parking, and a convenient shuttle service. Additionally, the on-site restaurant features a kid-friendly buffet and serves delectable meals. For outdoor enthusiasts, Ciala Resort provides beach umbrellas and chairs, allowing guests to soak up the sun in style.
For a memorable and relaxing stay in Kisumu, book your getaway at Ciala Resort and immerse yourself in luxury, comfort, and beautiful natural surroundings.
After a delightful day by the pool, savor the exquisite culinary offerings at Restaurant #1. This on-site dining gem offers a kid-friendly buffet with an eclectic variety of delectable dishes, ensuring an enjoyable dining experience for the whole family. Whether it's a hearty breakfast to kickstart the day or a romantic dinner under the stars, Restaurant #1 provides an inviting and memorable setting for every meal.
At Ciala Resort, convenience meets luxury with the acceptance of a wide range of payment methods including Discover, Visa, Mastercard, JCB, American Express, Diners Club, Maestro, UnionPay debit card, and UnionPay. This comprehensive selection ensures that guests can easily settle their bills with their preferred mode of payment, adding to the seamless and hassle-free experience at the resort.
For those seeking a remarkable and spacious accommodation, the Three-Bedroom Villa is an ideal choice. This luxurious retreat can accommodate up to 6 adults, making it perfect for families or a group of friends. With a sofa bed and three king-size beds, guests can revel in the comfort and privacy of this expansive villa, creating cherished memories within the tranquil surroundings of Ciala Resort.
Closest airports
Kisumu Airport
5.5miKakamega Airport
22.4miEldoret International Airport
49.5miSpa/Wellness packages
Kids' pool
Free Private Parking
Free wifi
Free shuttle
Air conditioning
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Mountain view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Soundproof rooms
Room service
Restaurant
Picnic area
Sun deck
Garden
Extra long beds (> 6.5 ft)
Terrace
View
Patio
Free toiletries
Balcony
Private Bathroom
Parking On Site
Show 5 photos
Superior Double Room
1 King Size Bed
345 sqft
Mountain view
Balcony
Terrace
Flat-screen TV
+
More details
Indulge in luxury and comfort in our Superior Double Room, featuring a king-size bed, air conditioning, and breathtaking mountain views. This spacious 344 sqft room is perfect for 2 adults and 1 child, offering a tranquil terrace, patio, and balcony.
Show 17 photos
Three-Bedroom Villa
1 Sofa Bed
3 King Size Beds
Private Bathroom
Balcony
Flat-screen TV
Air conditioning
x6
More details
Lavish three-bedroom villa for 6 adults with air conditioning, balcony, and free toiletries. Relax in privacy with 3 king size beds and a sofa bed.
Show 8 photos
Superior Double Room
1 King Size Bed
375 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
+
More details
Unwind in our spacious 377 sqft Superior Double Room, with a comfortable King size bed and a private balcony. The room accommodates 2 adults and 1 child, features air conditioning, and offers free toiletries.
Show 10 photos
Executive Suite
1 King Size Bed
700 sqft
Balcony
View
Minibar
Flat-screen TV
+
More details
Indulge in luxury with our 700 sqft Executive Suite featuring a king-size bed, air conditioning, and a stunning view from the patio or balcony. Perfect for 2 adults and 1 child, this suite provides the ultimate comfort and relaxation.
8.5
216 reviewsFrom
$126Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
La
10
10
My first time staying at Ciala Resort after it was recommended by Yvonne, their Sales and Marketing manager. The General Manager Johannes was always present to make sure that the guests are enjoying their stay. It is very tranquil and the staff is attentive! The location is away from the hustle and bustle of Kisumu town so it was perfect for hanging out with my mom. I felt safe and it was scenic all round. The food is great and the staff is receptive to feedback. I will definitely stay here again. Hopefully I will get time to use the swimming pool!
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Milly
9.1
9.1
Ciala Resort is a beautiful retreat located about 20minutes from the airport (approx 40minutes from the CBD). The ambience is of calm, rest and relaxation with pristine landscaping vistas and clean, well equipped rooms. The area doesn't offer much to do in terms of activities, shopping etc. (hence it being more a getaway vacation) but there is a pool along with gym, spa, steam and sauna facilities (thought the sauna was not functional during my stay). bicycle hire is also available. The rooms are spacious, well cleaned and with all the necessary amenities. The staff are friendly and accommodating The menu had a wonderful variety of well made local cuisine as well as other equally tasty international dishes, all of which were well priced
Point of improvement/recommendation would be to add a snacks menu (sandwiches, mandazi, samosas, tapas etc) Also, the wifi connection was bad throughout, the hotel needs to boost their routers and extenders
🇩🇪
Hafsa
10
10
it was so organised and so clean. The staff was also very helpful and respectful. Especially the Restaurant workers, the security team and the room cleaners. The Beds are really comfortable too.
I was handed our bill at the end of our stay, sth that we had already paid for long time. One evening we came back to our hotel room only to find out we had been locked out. Another time we were just chilling on our bed, just for smn to knock the room door twice and budge in before we could open the door. And not on one occasion did anyone say “sorry” .These small details can be really annoying.
🇰🇪
Stephen
9.1
9.1
Set in a quiet rural location 20 min from Kisumu the Ciala provides a safe tranqil oasis. The rooms are located amongst well tended gardens and where spacious and clean. The staff were both happy and effecient. There is a bar eating area by the pool , play equipement for kids as well as a more formal resturant and funtion rooms . Certainly the best place I have stayed at in Kenya in the last 10 years.
Greater variety to the menu with perhaps some simple international plates. Italian,French ,Spanish ,Mexican or Thai mayde.
🇰🇪
Victon
10
10
We recently had the pleasure of staying at Ciala Resort Kisumu for a family vacation, and it truly exceeded our expectations in every way possible. From the moment we stepped foot into the resort until the moment we left, we were treated with warmth, care, and impeccable service that made our stay truly remarkable. We wanted to take a moment to share our fantastic experience at Ciala Resort and highly recommend it to all families seeking an unforgettable getaway. Accommodations: The moment we entered our spacious, beautifully appointed family suite, we were greeted by a stunning view of the lush gardens and sparkling pool. The room was impeccably clean, comfortable, and elegantly furnished, providing a relaxing retreat for our entire family. The attention to detail in the room amenities and thoughtful touches, such as welcome treats for the kids, made us feel right at home. The beds were incredibly cozy, ensuring a restful night's sleep for all of us. Facilities and Activities: Ciala Resort Kisumu boasts an impressive array of facilities and activities for families of all ages. The expansive pool area was a definite highlight for our kids, who spent hours splashing around and enjoying the water slides. The resort's well-maintained gardens provided a peaceful setting for family strolls and picnics, while the children's playground kept our little ones entertained for hours. The on-site spa and fitness center allowed us parents to indulge in some much-needed relaxation and rejuvenation. Dining: The resort's restaurant, as mentioned on their website, is renowned for its culinary delights, and we can certainly vouch for that. The breakfast buffet offered a wide selection of fresh and delicious options, catering to all tastes and dietary requirements. We were particularly impressed with the restaurant's commitment to sourcing local ingredients, which added a delightful touch to every dish.
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Steve
8.2
8.2
My family and I spent 5 nights at Ciala Resort. Beautiful environment, amazing and spacious Executive Suite, comfortable bed and couches. Hospitable and friendly employees all the way from the reception to room service. The food was very delicious too.
A few drawbacks: 1. Frequent power outages throughout the period. 2. Although very hardworking, the housekeeping team seams to be overwhelmed. Despite making frequent calls daily, our executive suite was cleaned between 4-5pm daily rather than in the morning hours. Dirty cutlery stayed in the room until evenings. 3. The a la carte menu is restrictive/ narrow.
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Mike
10
10
As a frequent business traveler, I can confidently say that Ciala Resort is an exceptional choice for professionals on the go. The elegant and comfortable rooms provided a peaceful sanctuary after a long day of meetings. The Wi-Fi was reliable, allowing me to seamlessly catch up on work. The boardrooms were well-equipped and the staff was attentive to my needs. The resort's serene atmosphere and top-notch amenities allowed me to recharge and stay focused. Ciala Resort exceeded my expectations, and I will definitely be returning during my next business trip.
🇫🇷
Delphine
8.2
8.2
Beautiful location and architecture. The facilities are nice and the trainer at the gym was great! The place is very quiet and green. The room was comfortable. Food was ok.
Food is quite pricey and the quality doesn't justify it, in particular the buffet. They also play TV way too loud in the dining areas (but are ok to lower if you ask). The listing on Booking.com said that our room had a washing machine and a tumble dryer and it was completely wrong. Instead of a king size mattress we got to single mattresses, which is not the best when you are a couple who likes to snuggle. The sauna and the steam room were out of order. Late check out is super expensive (half of the price of the room). The shower was boiling hot or cold with no in between.
🇺🇸
George
9.1
9.1
The location is ideal for proximity to Kisumu town and airport yet far away enough to feel set apart from the rest of the world. The staff were great and professional, from the guards, to the bellhop, to the kitchen and waiting staff. The grounds and rooms are beautifully done and just create the right atmosphere for a place of retreat! Kudos to the tour package team. Okuta in particular who listened to my request for customization of a tour schedule to visit very specific places, and on top of that executing quite well. Also HUGE thanks to the kitchen and waiting staff who coordinated with my daughter to surprise me with a birthday cake along with a great presentation song.
The music from the restaurant bar was sometimes so loud that it could be heard in the rooms and depending on what was being played, could ruin the zen when trying to relax away from the common areas. Also, tried scheduling a massage for my mother but couldn’t happen because the hotel only had one contracted masseuse and she had an emergency. I would have expected that a backup be available.
🇦🇺
Lee
8.2
8.2
Room was beautiful with a lovely bathroom. Very nice pool area with a bar for relaxing. Staff were friendly.
Food could have been better. While we were told that it was buffet dinner every day, we only got buffet one night - the rest was a la carte (with an uninspiring menu). Took ages for food to arrive after ordering.
Airports
Kisumu Airport
5.5miKakamega Airport
22.4miEldoret International Airport
49.5miAirports
Kisumu Airport
5.5miKakamega Airport
22.4miEldoret International Airport
49.5miAttractions
Kakamega Forest
25.7miLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Kids' pool
Free Private Parking
Free wifi
Free shuttle
Air conditioning
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Mountain view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Soundproof rooms
Room service
Restaurant
Picnic area
Sun deck
Garden
Extra long beds (> 6.5 ft)
Terrace
View
Patio
Free toiletries
Balcony
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Activities
Aerobics
Badminton equipment
Bar crawls
Bicycle rental
Bike tours
Cycling
Darts
Fishing
Happy hour
Hiking
Horseback riding
Live music/Performance
Live sports events (broadcast)
Movie nights
Nightclub/DJ
Temporary art galleries
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Additional bathroom
Bathrobe
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shared bathroom
Shared toilet
Shower
Slippers
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Evening entertainment
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Executive lounge access
Facilities for disabled guests
Family rooms
Heating
Ironing facilities
Laptop size safe
Mosquito net
Non-smoking rooms
Room service
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
BBQ facilities
Garden
Outdoor furniture
Patio
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Fitness classes
Kids' pool
Locker rooms
Massage
Massage chair
Open-air bath
Outdoor swimming pool
Personal trainer
Public Bath
Spa
Spa facilities
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Free shuttle
View
Mountain view
Pool view
View
From
$126Check-in
From 15:00
Until 23:30
Check-out
From 06:30
Until 10:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
5+ years
Extra bed upon request
$55 per person per day
6+ years
Extra bed upon request
$55 per person per day
13+ years
Extra bed upon request
$80 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Diners Club,
American Express,
JCB,
Mastercard,
Discover,
Visa,
Maestro,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
What are the check-in and check-out times at Ciala Resort Hotels In Kisumu?
For guests of Ciala Resort Hotels In Kisumu, the check-in slot is from 03:00 PM until 11:30 PM. The expected check-out is set for 10:00 AM.
Does Ciala Resort Hotels In Kisumu come with parking?
Yes, there is parking available at the hotel and it is provided free of charge. The parking is private, on-site, and no reservation is required.
How much does a stay at Ciala Resort Hotels In Kisumu cost?
At Ciala Resort Hotels In Kisumu, you can find rates starting from $126. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
Which room categories can I book at Ciala Resort Hotels In Kisumu?
Ciala Resort Hotels in Kisumu offers a variety of rooms including Superior Double Rooms with a 344sqft or 377sqft size, accommodating 2 adults and 1 child, with a king size bed and no smoking allowed. The hotel also has an Executive Suite spanning 700sqft, allowing 2 adults and 1 child, with a king size bed and non-smoking policy. For larger groups, there is a Three-Bedroom Villa with a sofa bed and 3 king size beds, accommodating 6 adults and no smoking is allowed.
Where can guests find entertainment in Ciala Resort Hotels In Kisumu?
At Ciala Resort Hotels in Kisumu, guests can enjoy a variety of leisure amenities during their stay. They can start their day with a workout in the fitness center, followed by a relaxing time at the spa with wellness packages. The outdoor swimming pool and kids' pool provide the perfect place for families to have fun and unwind. Additionally, the hotel offers a picnic area, sun deck, and garden for guests to enjoy outdoor leisure. For dining options, guests can savor delicious meals at Restaurant #1 while taking in mountain views. In the evening, they can unwind at the bar and enjoy live music or performances. Lastly, the hotel provides non-smoking rooms with soundproofing for a comfortable and quiet stay.
Is there a swimming pool at Ciala Resort Hotels In Kisumu?
The hotel offers a single pool, which is available all year round. The pool is located outdoors and has an adult-only restriction.
Does Ciala Resort Hotels In Kisumu feature its own restaurants?
The hotel offers an on-site restaurant called Restaurant #1.
Which payment methods are supported by Ciala Resort Hotels In Kisumu?
Ciala Resort Hotels In Kisumu accepts a variety of payment methods including Discover, Visa, Mastercard, JCB, American Express, Diners Club, Maestro, UnionPay debit card, and UnionPay. Additionally, cash payments are also accepted at the hotel.