Peaceful, green, quiet.A welcome refuge from the bustle of the CBD. Lovely gardens and veranda. Three tortoises and a nice cat belong to the hotel, and a pair of hornbills came into the garden every day. We enjoyed sipping a glass of wine in the evening on the veranda, even when it was raining - very romantic.

hair dryer was only lukewarm. Duvet is inappropriately heavy for the season - we would have preferred sheets and a blanket rather than the duvet. We took the duvet cover off in order to have a light sheet over us. Lighting is ok but most bulbs are blue light rather than warm - it would be a lot nicer with the latter.

Excellent, very good location. The staff was extremely nice and professional. The entire premises was clean and maintained. Compared to similar rated hotels in Nairobi, the rates are fair.

They should improve on their breakfast options. At least vary what is served.

We were there to visit friends and be in this area. It was perfect for what we wanted. I’ve been to palacina before, it is a great place. We had a studio full kitchen. We do not want ac. I find if you have AC then it is very hard to go outside into the heat. Palacina also will arrange a driver and private tour to anywhere you want to go.

Everything was great. The last time I was at palacina they had a Swedish beef dish….. I was looking forward to having it again. The menu has changed. Menu is great …. But I’m still dreaming about that beef dish.

The staff are really friendly and helpful. We were upgraded to an amazing room and the food in the restaurant is delicious. The indoor pool was a pleasure to use and we really enjoyed the facilities. We had paid extra to keep the room for a late checkout and our flight was delayed, the hotel let us stay longer, which was really nice. Thank you for your hospitality.

The hotel was hosting a large group of people, it looked like they were there to attend some sort of conference. The group were very noisy and the noise levels were unacceptable at 3.30am to 5.00am in the morning. We were unable to sleep as the rooms dont have any sound proofing.

The breakfasts were wonderful. I had a large veggie omelet, beans and a ton of amazing fresh fruit every morning. I suggest purchasing breakfast included. There were tons of other options (meat pastries breads pancakes etc etc) for breakfast but this was my ideal breakfast. I had a Swedish mustard beef dish one night, that was to die for. Serving were huge. The hotel provided bottled water every day, in your room. I had a huge suite, even though I only booked a room. There were 3 lg bedrooms, full kitchen, living room and office. There were tons of windows, 2 beautiful balconies, and a tub and shower in my bathroom. I had a mosquito net and fan in my bedroom. No AC, but probably for the best. The room wasn't too hot and I was then able to enjoy the days outside. The staff were very friendly and helpful. The pool looked beautiful, but I did not use it. I had to walk stairs to my suite, not a problem. If you have walking issues, make sure you tell them in advance. The property has lots of beautiful flowering trees which add to shade, cool breezes, beauty and wildlife. We had tons of birds and monkeys on occasion. The hotel runs/arranges safari.

Everything was great.

We booked two nights in one of the apartments and had a lovely time. The apartment was very large, modern, clean, and bright. The bed was super comfy and the bathroom was well appointed with toiletries, towels, and a large shower. I really appreciated the guest laundry in our building, which was very handy after a six night safari. I also really enjoyed the heated lap pool in our building. The property grounds are lovely, with lush landscaping and an outdoor dining area. All the food we had was fresh and delicious and all the staff were friendly and helpful. We highly recommend Palacina Suites!

This property has lots of stairs so it wouldn't be suitable for anyone with mobility issues.

I like the spacious room, full kitchen, beds were comfortable, calm and silent location, attentive staff

Food! Breakfast limited with no salad making option and the same everyday! Dinner ala carte orders with no flavors , bland and not showing the assiduity to make it a better experience! Just chosing the easiest way , Chef has to change mentality! And customer should be informed that they will be charged a hefty 50 USD for the airport shuttle for a 10 USD Uber !!! It shouldn't be shown as free when messaging!!! I paid 100 USD for both ways when thinking FREE!...

The hotel is a lovely oasis tucked in central Nairobi. The room was very large with a living room and kitchenette and separate bathroom. The indoor pool is stunning and there are laundry facilities that the guests can use themselves if they so choose. The main building and restaurant are cosy and nicely decorated and the staff is very friendly. There is a small gym with a good variety of equipment.

The wifi in my room only reached about 1/3 of the suite and did not cover most of the living room and bedroom which was a bit inconvenient.

I've had the pleasure of visiting the property for the third time, and each visit leaves me craving more. The experience is truly extraordinary, and I can't help but be captivated by it. One aspect that particularly stands out is the magnificent indoor heated pool, which I absolutely love.

I would suggest considering a refreshing update to your breakfast options and menu choices.

We stayed at Palacina at the start of our Kenya trip and again at the end of our trip and we couldn't be any happier with our decision! The staff were incredibly welcoming and friendly, displaying great African hospitality to us throughout our stay. Palacina is located not too far from State House and the security at the location was amazing, we were close to everything in central Nairobi whilst also being away from the hustle and bustle. Furthermore, the suite we stayed in was impeccable; spacious, clean and had the comfiest bed we've ever slept in. Housekeeping would freshen the room up for us to an exceptional standard for when we returned from a day out and we made good use of both the large indoor pool and the outdoor pool they have on site. I'm really glad I went for the inclusive breakfast because it was simply amazing. A wide variety of food was available, fresh coffee and a chef on hand to cook whatever we wanted. The porters, security guards, housekeeping staff, receptionists, chefs and everyone else we encountered were so lovely that we can't wait to revisit Nairobi and stay at the Palacina again!