The hospitality and service was excellent. My son and I were treated like VIP. Since it was off-season, we happen to be the only guess and we’re upgraded at no charge upon arrival. As a sweet-blooded white person, I very much appreciated mosquito nets without holes. Tom, the owner of the property was available at all times and spoiled us with African tea, gave me information about the surroundings and even offered a free ride back to the train station at our departure.

Though the excellent and friendly hospitality by far outweighed the cosmetical imperfections, there were areas that were outdated, and showed signs of an aged property. 

Impala Lodge is outside Tsavo East National Park and therefore cheaper than the lodges in the park. They have rooms or tents, we chose the tent. In the tent there were two beds, one about 140cm and the other about 90cm wide. It even has a small TV, a kettle and a small fridge (I found that super). The shower has hot water, it has several sockets for electricity. The tent has an awning, where you can be protected from mosquitoes outside. The cleanliness was good, the food was okay, drinks and food a little too expensive for my taste (since you are outside the park and in the local restaurants get away cheaper). The staff is very friendly and helpful, we had three good days there.

Prices for food and beverages too high for being outside of the park.

If your planning on staying in Voi then I highly recommend Impala Safari Lodge. The rooms were very clean the food was amazing and the staff made the whole trip they really did anything they could do for us. Amazing place

The staff was amazing. I booked very last minute and arrived late in the evening even though no one else was eating, they cooked me a delicious meal. The day I was to leave, I had 6 hours between my game drive and my bus and they let me keep my tent and rest.

Breakfast had a very wide range of items. Staff were very kind and very accommodating to our itinerary. After a request they put as all in rooms right near each other. Very close to SGR and the national park.

Friendly Service. Hearty and delicious meals. Clean and well-kept garden and pool area. Rooms offered are clean, large and comfortable

I have no objections

The owner and staff were so friendly, welcoming and helpful. Good location, reasonable price and comfortable.

rooms were a little dark, just needed another light in the room

Impala Safari Lodge is a perfectly nice place to stay. It was extremely clean and the staff nice. They accommodated us in every way. The pool is a nice addition and our meals were excellent. The staff catered to our timing, including preparing breakfast at 6am so we could depart on our travels.

The pool was cold and a little cloudy and we would have loved an extra towel.

The staff was extremely helpful. Serene environment and very relaxing.

very good, compleet, friendly