Quality Inn & Suites Ottumwa

Breakfast was good however, they were out of orange juice for 3 days of our stay. Beds were comfortable and room was clean.

Newly remodeled room had no towel racks or even hooks. The policy was to only have maid service upon request and towels were only changed by request. However, with no towel racks or hooks. . . where were we to put wet towels to dry for next day use.

Clean remodeled room. Entire property is currently going through a remodel. This room was great for people traveling with pets. Laminate flooring and ample space for them to move around in. Nice little grass area for dogs to potty near entry door. Town also has a nice dog park by the river 3 miles away.

The staff were very friendly and helpful. we had a bathroom problem when we arrived, but they took care of everything promptly. Our room was very clean and the beds very comfortable! Great breakfast also!

We did have to carry our bags to the second floor since there was no elevator in our building. But the man at the front desk offered to help us carry our bags up to our rooms. My husband and I were able to handle it OK.

Newly remodeled and comfortable rooms. Breakfast great. Best hotel biscuits I’ve eaten.

Need more pool towels. There were none but during our swim the guy brought two clean ones. And collected the dirty ones. There weren’t a lot of people swimming.

Breakfast was good. The location was good. Very friendly and accommodating.

It was nice for the money. The parking lot needs to be cleaned up. I know they are remodeling, but they need to get rid of alot of stuff

All the stuff was helpful and nice Everything was super clean hot tub works nice rooms are amazing they did amazing job on remodeling nice size TV comfy chair that you can charge your phones or laptop 💻 😀

Max

Noise from construction but it was acceptable given what they were doing

Quiet, relaxing safe environment! My 12 yr old kids could walk to get Ice and be alone for a few minutes at the pool and spa while I went to get towels. Staff were friendly and helpful!

Inky 2 clean towels out for people to use at the pool and spa area.

Staff went above my expectations. They upgraded our room to give us more room. Let us check out an hour late because of a change in our schedule.

Nothing

Newly renovated rooms. Breakfast!!!

Lots of continuing construction. Hallways don't match rooms.