1. THE POOL! It was heated and looked really clean and beautiful. Loved it. 2. The bed was huge and comfy. 3. The TV was bigger than any we’ve come across usually in king deluxe rooms in other hotels. 4. The bathroom was beautiful and clean. Loved the rain shower.

1. The view from the hotel was not up to my expectation. We were on the 6th floor, so it’s understandable. 2. The balcony was dirty. 3. For the money we paid, it would have been great if the hotel was carpeted. Cold floors and cheap looking plastic floor coverings. I knew about this earlier but I had no other choice but to book this hotel within my budget. 4. The surroundings can get noisy. Lotsa restaurants and stalls nearby.

The location is perfect, you can find every thing near you like restaurants and markets. The service is good.

The bed and pillow is not comfortable

The exceptional location of the hotel means that you would most likely not consume breakfast in the hotel. Right infront of the hotel and to its side there are perhaps 15 restaurants and eateries all with-in walking distance. The hotel's price point for the breakfast would discourage the usual singapore or malaysian traveller. its about S$20 a person i believe. For that price, a savvy traveller could feed a family of 3 or 4 potentially. Savvy is not being cheap. I tip very heavily but i feel there should be value and the value for money on the hotel's breakfast is clearly not there.

1)The wifi needs to be upgraded. 2) The smart TV doesnt have NETFLIX ! - which is a huge let down because much cheaper Airbnbs immediately next to the hotel would have this feature. 3) Hotel swimming pool probably needs more maintenance. Son & wife got allergic reaction with scratching and redness for a day after swimming.

The location is a short 15 minute drive from the resort, 5 mins to Skyway station. The room was super comfy and clean, the balcony was great as we got to see CNY fireworks. Bath is great - very spacious. Amenities in room provided were sufficient. Staff were warm and efficient - checking in and out was no hassle. Free parking was seamless too.

The free wifi was below par - we had to use our own mobile data to stream netflix etc. The room service menu had a lot of items unavailable as well, but portions were at least very generous and not crazy expensive. Navigating the car park and lift lobby on arrival was a bit confusing.

The rooms and the surrounding area

The room service

very nice and clean. the hotel was so beautiful and cozy. the lobby is so beautiful and also the room we booked is also spacious and nice and very clean. The whole place was very clean from the lobby, to the rooftop.

Super clean room with a balcony

Nothing much. Frequent shuttle between gpo and resort would be better. Getting a taxi/ grab was a problem

Hotel was great, clean big rooms, Bathroom is spacious, view was awesome (little blocked by OSK stays) and location was right at the commercial eatery street (so lot of options). I didn't use any facilities but they looked great like all weather pool etc.

Bathroom walls need a little upkeep (I would not mind if not also) and would have loved if the breakfast was included in the room options. Breakfast was for 2 (to be paid at hotel separately) was half the price of the room, so on the higher side, I feel. Getting Taxi (Grab) was a great issue, but that is not related to Hotel more like the issue with Genting Highlands issue. Direct taxis charge 4 to 5 times the Grab charge.

The room was clean, spacious and very comfortable, and the staff was super amazing. just a few steps to eat, gas station and coffee starb 😀. 10 min drive to Genting P O. ample parking space is a plus plus plus.

noise from the construction. non stop. cant really enjoy the cool breeze with the door close 🙂

love the hotel environment. The most i like is the staff is super attentive and very friendly. The room is very comfortable and very clean.

The price in level 1 dining for breakfast is costly. If is low peak season, and you don't have many customer dining, the price should lower down lesser instead of RM70 per pax for a not much selection and pre pack nasi lemak and bihun. Which i think is really not worth to spend for RM70+ per pax. Other then that, everything was good.