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7.7

2,409 reviews

Promenade Service Apartment

Promenade Service Apartment

3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, 88000, Malaysia

Reservations:

+1-833-728-2041

Choose dates to view prices

Free wifi

Air conditioning

Tour desk

24-hour front desk

Wheelchair accessible

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Promenade Service Apartment

Welcome to Promenade Service Apartment, your charming home away from home in the vibrant city of Kota Kinabalu! Nestled just 0.2mi from the city center, this conveniently located apart hotel offers the perfect base for exploring all that Malaysia has to offer. With rates starting from an unbeatable $20, you can enjoy a delightful stay without breaking the bank!

Get ready to kick back and relax in one of our comfortable non-smoking rooms, equipped with air conditioning to keep you cool during those tropical days. Whether you're traveling solo, as a couple, or with a group, our 24-hour front desk and tour desk are here to assist you with anything you need—making sure your adventure is as seamless as possible! And with features like free WiFi and access to an elevator for the upper floors, we make your stay both convenient and enjoyable.

With over 2409 enthusiastic reviews from fellow wanderers, it's clear that our guests love the warmth and affordability of Promenade Service Apartment. While our parking and shuttle service come with extra charges, the added convenience is well worth it to ensure your exploration of Kota Kinabalu is hassle-free. Come join us, and make memories in this stunning destination!

At Promenade Service Apartment, your stay is infused with the spirit of adventure! Picture mornings leisurely waking up in cozy beds, then indulging in a delightful breakfast at a local café just around the corner. If you’re looking for a thrilling experience, our tour desk is ready to help you book unforgettable escapades—from island hopping in the clear waters of the Tunku Abdul Rahman Marine Park to scaling the magnificent heights of Mount Kinabalu. Get lost in the wonders of Kota Kinabalu, and return to your relaxing oasis after a fun-filled day!

For those traveling in groups or with family, our spacious accommodations are perfect for everyone to settle in comfortably. Imagine having a blast in our Apartment Duplex, where you can create epic moments with your loved ones while enjoying ample space and facilities. A gathering here is not just a stay; it’s an experience! Cooking together in the kitchenettes of our Studio options adds a personal touch, so feel free to whip up your favorite dishes with local ingredients—who can resist a taste of authentic Malaysian cuisine?

When the sun sets, kick back in our communal areas and share stories with fellow travelers. Our vibrant atmosphere is contagious, and the friendships forged here can last a lifetime! With countless smiles and laughter filling the air, you’ll realize that Promenade Service Apartment is more than just a place to stay; it’s a celebration of travel, culture, and togetherness. So, pack your bags, bring your sense of adventure, and make your next getaway extraordinary!

Closest airports

Kota Kinabalu International Airport

3mi

Most popular amenities

Free wifi

Air conditioning

Tour desk

24-hour front desk

Wheelchair accessible

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Bidet

Rooms

Studio Room with Kitchenette in Promenade Service Apartment

Show 10 photos

Studio, 2 Twin, Kitchenette

2 Twin Beds

450 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

+

More details

Stay in our spacious Studio Room with Kitchenette, boasting 452 sqft of comfortable living space. This non-smoking room accommodates 2 adults and 1 child, offering 2 Twin beds, a private bathroom, flat-screen TV, air conditioning, and other convenient amenities. Perfect for a relaxing stay in our private apartment building.

Deluxe Family Room in Promenade Service Apartment

Show 6 photos

Family Deluxe

2 Double Beds

605 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

x8

+

x4

More details

The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. The family room offers a wardrobe, an electric kettle, a tiled floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Queen Studio in Promenade Service Apartment

Show 6 photos

Studio, Queen

1 Queen Size Bed

450 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

x5

+

x3

More details

Welcome to our Queen Studio, a spacious 452 sqft studio designed for 2 adults and 1 child. Enjoy a comfortable stay with a queen size bed, private bathroom, flat-screen TV, air conditioning, and easy access to upper floors via elevator. With modern amenities like a shower, bidet, TV, linens, electric kettle, and complimentary wake-up service, this private apartment is the perfect choice for a peaceful and relaxing stay.

Deluxe Family Room in Promenade Service Apartment

Show 6 photos

Family Deluxe, 2 Queen

2 Double Beds

605 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

x8

+

x4

More details

Relax and unwind in our spacious Deluxe Family Room, perfect for a family getaway. With 603 sqft of luxurious space, two comfortable double beds, and featured amenities such as a private bathroom and flat-screen TV, you'll have everything you need for a memorable stay.

Family Room in Promenade Service Apartment

Show 18 photos

Family

2 Double Beds

605 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x8

+

x4

More details

This family room features a seating area, air conditioning, flat screen tv and electric kettle.

Family Room in Promenade Service Apartment

Show 18 photos

Family, 2 Queen

2 Double Beds

605 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x8

+

x4

More details

Welcome to our spacious Family Room, a perfect choice for a comfortable stay with your loved ones. This room boasts 603 sqft of space, 2 double beds, and a range of amenities including a private bathroom, minibar, flat-screen TV, and air conditioning. It's an ideal space for 4 adults and 1 child, ensuring a delightful and memorable experience during your visit.

Deluxe Studio in Promenade Service Apartment

Show 5 photos

Deluxe Studio, 2 Twin

2 Twin Beds

450 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

+

More details

Our Deluxe Studio offers a spacious 452 sqft of modern comfort with 2 Twin beds, accommodating 2 adults and 1 child. Enjoy a private bathroom, flat-screen TV, air conditioning, and easy access to upper floors via elevator. It's the perfect retreat after a long day of exploring the city.

Budget Twin Room (No Window) in Promenade Service Apartment

Show 5 photos

Budget, 2 Twin, No Window

2 Twin Beds

140 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

+

More details

Welcome to our Budget Twin Room! This cozy room is perfect for two adults, with two comfortable twin beds and all the necessary amenities including a private bathroom, flat-screen TV, and air conditioning. Enjoy a relaxing stay in this compact yet well-equipped space.

Superior Family Room in Promenade Service Apartment

Show 4 photos

Family Superior

2 Double Beds

605 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

x8

+

x4

More details

The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.

Superior Family Room in Promenade Service Apartment

Show 4 photos

Family Superior, 2 Queen

2 Double Beds

605 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

x8

+

x4

More details

Experience ultimate comfort and relaxation in our spacious 603 sqft Superior Family Room. With two double beds, this room can accommodate 4 adults and 1 child. Enjoy modern amenities such as a private bathroom, flat-screen TV, and air conditioning, making your stay truly unforgettable.

Budget Queen Room (No Window) in Promenade Service Apartment

Show 4 photos

Budget, Queen, No Window

1 Double Bed

140 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

+

More details

Experience comfort and affordability in our Budget Queen Room. This cozy double room comes equipped with a private bathroom, flat-screen TV, and air conditioning, ensuring a pleasant stay.

Standard Twin Room in Promenade Service Apartment

Show 4 photos

Standard, 2 Twin

2 Twin Beds

250 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

x4

+

x3

More details

This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Guest reviews

7.7

2,409 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇨🇿

Maran

9.1

August 2022

1) spacious....for both its room size & bedding size (we checked into a double-queen with me as the only King)😜😜 2) all general/relevant room amenities & building facilities (as per described) were readily available & functional (eg. from stuffs inside the room to elevator service, security personal at the elevator lobby to room key-card access) 3) receptionist were "user-friendly" thru out our stay....a huge thanx to her (you know who you are)💝👍👏....too bad i didnt get her name🤪 4) f&b outlets were beyond my gastronomical believe....available at every inch of the entire apartment blocks, so long as your intestine could handle!🤑😎🤓

Damn angry (til now!) koz i juz can't figure out THE WHAT factors that i am suppose to list down/highlight as my comments on dislike!🤦🏻‍♂️🥴 So, eat your heart out naysayers💥🤘💥

🇲🇾

Ivy

10

August 2023

Nearby and walking distance to CP, Sinsuran Market, Pasar Besar KK & Todak. And then, ground floor they hv restaurant, pharmacy, McD, Pizza, dobby and etc.. i love the security there, it is safe to park your car in basement compare if you park outside. Just pay RM3 per entry.

If you park outside, u need to pay RM4 for 2 hours. There is some guy walk around and they will ask you to pay rm4 for 2 hours. At first I thought they are Municipal Council Authority. 😂😂 And if u use doby laundry, please wait for your cloth. Some of the guys lose their cloth 😂😂 a ladies stealing their cloth, at 1st we tot her is his wife .

🇲🇾

Mr

8.2

September 2023

spacious with kitchen and very good value. The staff are friendly and when you got here, you feel like you have your own house in the center of kota kinabalu, i couldn't get any better apartment for this price and location. You can cook or you can go for a food hunter at the ground floor, got a lot of food stall and shop. Shopping? no worries center point is just about 5 minutes walk from this apartments. Parking? no worries, they have plenty at the basement, only rm 3when you drive out. Make sure you go to the counter after get back from outside to get their parking stamp for discount parking fee.

The cutlery missing it partners 🤣, but yeah it acceptable, the air-conditioning need regular check up, because when i first came there the air-conditioning wasn't itself, it's still felt like the fan are more better in giving coldness, but upon inspection i came to finding out that the dust cause it. The dust trap already been cover with thick layer of dust, and i have to wash the dust trap then the air-conditioning get better.

🇲🇾

Angeletti

10

December 2022

Location was strategic.. Room was spacious and clean..Foods stalls, restaurants, mini marts, mini supermarket every here and there..left and right.. no need to worry about you will starving in the middle of the night ..Staffs very friendly and helpful..feel welcome!!.. Overall awesome and highly recommended place to stay.. Definitely will come back again👍👍

Guest with little kids whose staying above our room...run here and there..moving the chairs around somewhere..walking like a Giant..its seems like to be gempa bumi above us..🙄😏 Very annoyed and uncomfortable😤 sometimes its happened in the middle of the night..early in the morning too..😒

🇲🇾

Nevshinizzle

10

March 2022

Stayed there for almost a month. I got the Deluxe Studio Room with kitchenette. The room was spacious, cleanliness acceptable, can request for room cleaning every 3 days. Staff always helpful. And the security guard were excellent in doing their job. Location-wise, great. Near laundry, bank and food court. Easy to commute via Grab. If you're travelling with your own car, parking can be a hassle. But the hotel provides parking at the basement. I had a wonderful stay there. For this price, it's worth the stay.

There were days when housekeeping service missed to sweep the floor. Dust was still there when I got back to my room. But other days, everything was good. I got the non-smoking room so cigarette odour was not a problem. Can improve housekeeping service.

🇲🇾

Azam91

8.2

January 2023

I got two room. standard room is like any other hotel room they have. just nice and perfect. but for family room, room is very big. but it only has one small air conditioner. so the room takes longer time to cool. maybe if a fan is provided, the experience of staying there would be better. room is gigantic.

maybe install another aircond that directs to the beds in the family room. overall it is value for money.

🇲🇾

Vhanessera

8.2

August 2023

We had our own space. It was relatively very cheap for 4 nights. Its in the middle of the city, and reachable to almost other malls or activities or places.

Housekeeping was not as frequent and we didn’t have it during the stay. We stayed for 4 nights, bearable but definitely needed improvement.

🇲🇾

Rahana

9.1

January 2022

location, price

smell of the room

🇲🇾

James

8.2

February 2022

Location wise is superb! Not too far from city centre, nearby are surrounded by shopping malls There are plenty of eateries and convenient stores downstairs, i.e. 7-11, Servay Express, 99 Speedmart, Banks, Mobile Phones (Telcos), McDonald's (the first branch in KK). The unit we stayed was well maintained and clean. Bathroom is clean too, with hot / cold shower.

Promenande Service Apartment (not to be confused with Promenade Hotel) is located at Api-Api Center, which is a 25+ years commercial area. The building is old and not very well maintained by the management. Common areas (such as walk way, corridor, elevator, etc) are not clean and stink. But we can accept that, because we just wanted a decent place for a few nights and wash up.

🇲🇾

Syed

8.2

November 2022

Perfect location, convenient for food and 7-11 open 24 hours. You will never go hungry here.

The rooms can be upgraded to make it more upmarket, but it's fair for the price charged. The shower is very slow, complained twice about it, maybe they can fix a pump to make it better. Internet was very bad, so can't do much work at the room.

Points of Interest Around Promenade Service Apartment

Attractions

Sabah State Mosque (Masjid Negeri Sabah)

0.6mi

North Borneo Railway

0.8mi

Kota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)

0.9mi

Signal Hill Observatory Platform

0.9mi

Sabah Museum (Sabah State Museum)

1mi

Kota Kinabalu Wetland Centre

1.6mi

Gaya Island (Pulau Gaya)

4.1mi

Tunku Abdul Rahman National Park (TARP)

4.3mi

Manukan Island (Pulau Manukan)

4.5mi

Sapi Island (Pulau Sapi)

4.8mi

Monsopiad Cultural Village

6mi

Mari Mari Cultural Village

9.1mi

Amenities of Promenade Service Apartment

Free wifi

Air conditioning

Tour desk

24-hour front desk

Wheelchair accessible

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Bidet

Stay rules - Promenade Service Apartment

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Promenade Service Apartment

What's the check-in and check-out schedule at Promenade Service Apartment?

The established timings at Promenade Service Apartment are: Check-in after 02:00 PM and check-out before 12:00 PM.

Is free parking available at Promenade Service Apartment?

Yes, there is parking available at Promenade Service Apartment. It is a public parking area located nearby. While parking charges may apply, no reservation is required.

How much does a stay at Promenade Service Apartment cost?

The entry-level price at Promenade Service Apartment is $20. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

What are the room types available at Promenade Service Apartment?

The Promenade Service Apartment offers a variety of room types including Studio Rooms with Kitchenettes, Deluxe Studios, Budget Twin Rooms (No Window), Queen Studios, Superior Family Rooms, Budget Queen Rooms (No Window), Deluxe Family Rooms, Standard Queen Rooms, Standard Twin Rooms, and Family Rooms. The rooms range in size from 140 sqft to 603 sqft. All rooms are non-smoking and can accommodate either 2 adults and 0 children or 2 adults and 1 child (with some family rooms accommodating 4 adults and 1 child). The bed sizes vary between Twin beds, Queen size beds, and Double beds.

What activities does Promenade Service Apartment offer?

Guests at Promenade Service Apartment can enjoy a variety of leisure amenities during their stay. The hotel features a swimming pool where guests can relax and take a refreshing dip. There is also a fitness center available for those wishing to stay active and work out during their stay. Other amenities listed include laundry facilities and a business center, which can be useful for guests needing to do laundry or complete work tasks while away from home. Unfortunately, the specific details about additional leisure activities or amenities at the hotel are not provided in the available data.

Does Promenade Service Apartment accept credit cards?

Yes, Promenade Service Apartment accepts credit cards. They accept American Express, Mastercard, and Visa. Additionally, cash is also accepted as a payment method.