the self check in is convenient. loved the new hotel vibe. pretty colors and deco.

there was one housekeeping staff who was very rude when i asked him about the pipe water not running. because the pipe head looked like a handle and didn’t occur to me to twist it to get the water running. clearly he had communications issues, because when i first told him no water in pipe, he just used a water scrapper to scrap the water on the floor. and then when i called the reception again to say the issue wasn’t fixed. he came back and when i showed him the issue, he sulked and did *icchh* sound and furiously turned the “handle” that is also the pipe head. and he left abruptly after that. it was so rude of that staff.

mattress, pillow & comforter was comfortable. simple, clean room, quiet area.. easy parking. easy check-in & check-out by machine.. staff was also kind to help strong shower water pressure 🚿

level 3, room 24 - the bidet beside toilet not working.. the faucet for shower was broken, the bath soap dispenser cover & pump was loose.. Husband awakened by 5+ morning prayer from mosque nearby.. (so if you are sensitive to noise, it might wake you..) I did not even hear it though. 😊

I travel and working from hotel at the same times. WIFI is strong enough. Room is comfortable. The first room we stay was not feeling good as we requested to change room. The staff attended our query friendly and we manage to change room. Bigger room and very comfortable stay

Just the tv coverage like not so good as keep hang and delay. Might be the weather keep raining that why affected

It was clean and the shower works best while I had the iron and board in my room. There's a pantry area where there's microwave and water dispenser. There's 7/11, family mart and some restaurants downstairs. And Chinese hawker stalls from breakfast to dinner.

It's not well sound proofed.

Great location..7e, FM, Richiamo, Zus, Mixue is nearby.. Ample paid parking space. Room clean nice simple deco. Self checkin but there's staff guiding how to do it.

Tv no signal .call reception twice but no one came..

Room was small but comfortable. It's very clean. Everything is provided. Shld hv booked a room with window. The shower was excellent with good hot water. Checking in was easy with the kiosk. Overall, it was worth the value.

Everything was great

The warm water wasn't warm at all but it wasn't cold either. Lukewarm turning room temperature for the 'warm' shower. Otherwise, everything is great

room is clean and tidy. Workers are professional and polite. the location is strategic, where surrounded by shops such as family mart, A&W, chinese restaurants, Old town white coffee and etc shops that is convinient for us by short walking distances to reach the shop lots.

I like the self-check in. Location is great since there are many convenient stores within the vicinity. We travel using the LRT which is 10-minute walk from the hotel.

None

The room is spacious and very clean. Although is kiosk self check in but the staff is always there to help. There were convenient shop, restaurant and food court just in walking distance.

Nothing to complain about.