The location is great and located around many restaurants and cafes. The food is not a problem. The room is accessible by a key code which makes the security much more tighter but guest need to remember the combination access numbers. The decoration inside the room is great and modern. The mattress and pillows are great and comfortable.

Each floor they only got one iron. It is the best if they can put one iron in a common area per floor so that everyone in the same floor can use the iron equally. If one guest bring the iron inside his/her room and did not put the iron back in the public space, it will be troublesome for other guests who is need to use the iron. The iron board also not that stable.

Adorable little shop lot hotel in a seemingly growing commercial area. Facilities are limited but relatively clean. Love the Scandinavian glass elevator.

Purposefully booked a room with a balcony for a better view but realized the sliding door lock is broken and held shut only by a wooden stick which is a big problem given the so called balcony is an open space area shared by all tenants with "balcony access". Disappointed there. Envious were we to see the hotel next door with the exact same layout is much better arranged with private balconies with fake grass and outdoor chairs. Here on business, so...

beautiful interior deco with red brick walls. i love the tatami king bed, it is something different - the bed and pillows are very comfy too! and yes, the much spoken unique elevator - it makes the stay memorable! 😊. quite a few channels ( including Bernama & RTM Sports) with excellent reception. excellent aircon, good wifi and good water pressure in the rain shower. no-fuss check in and check out. the staff are really friendly and very helpful - thank you so much for making me feel very welcome! this boutique hotel is definitely recommended.

a minor "complaint" - name of the hotel is not immediately visible when you pass by - need to look closer to spot the name by the door handle and on a small signage on the wall next to the entrance.

Location, staff, cleanliness, and safety of this hotel. The hotel is modern and looks really new. The staff are very friendly, especially Mr Fiqhri who set up a surprise gift for my boyfriend per request. Mr Fiqhri was awesome!!!

Wifi could be stronger Connection was weak Other than that, everything was almost perfect.

1. The room cleanliness is commendable. 2. The room is new look and location wise is awesome. 3. The toilet is clean. 4. The housekeeping do the cleaning everyday. Superb!

1.Its better to have a staircase as an option if guest does not want to take the elevator. 2. The room smells unpleasant.

Clean, tidy, comfortable & the staff so friendly. No worries to bring family of 5 because you actually can arrange and move the bed to make it fit with 5 pax..such 2 adult, 2 kids & 1 infant..Overall will book again for the next trip

2 times need to change password to enter the room

The customer service is good and very helpful The room also clean and tidy The sound insulation equipment in the room is good

Just the first day night a bit noisy because the child running around and shouting in the corridor

Perfect location, step out from the hotel, you can easily find cafe, restaurant, Watson, Guardian, banks etc. Room is very clean and comfy.

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Immediately greeted with polite and friendly staff. A very comfortable room well designed visually and practically. Extremely clean. Good Wifi. A very good price for the quality and standard.

Nothing.

Had a really fantastic stay here. Cleanliness was superb. Bed was comfy. Bathroom was sparkling clean. Staffs were very friendly and professional. It's a shame I only stayed here for 1 night. I wouldn't be looking for elsewhere to stay when I visit Tawau again. Location-wise, Vista hotel is definitely a perfect place.

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