For the price, the hotel was excellent. Facilities were good and the room was nice.

Although insects are expected on a tropical island, but the resort can help reduce them by increasing their pest control. Saw many of them including a cockroach in one of the restaurants. Not the best beach for swimming as the winds are strong at that part of the island.

Convenience and facilities

We were not given attention like the white people most of the time when we need help in the dinning

The setting is gorgeous - very serene. Lovely to sit on the balcony or by the beaches. The staff are very hospitable. Despite being winter season, the place was very lively.

Didn't realise how far it is from a real town - we thought we'd be able to walk to town to experience real Mauritian life.

It felt like a more exclusive resort, did not feel too busy but still top quality. Buffet and restaurant food was very good. The staff were excellent and clearly were on top of everything. The water sport activities were free and including kayaking, windsurfing, water skiing and snorkelling- amazing!

The pool could have had deeper sections. There were two pools and never got too busy - none of that having to wake up early to reserve a sunbed! But the pool could have been deeper in some sections as I think it got to 1.2m only.

From the arrival to the stay, everything has been impeccable. The room was beautiful, the view was to die for! The service was perfect, especially the professionalism. The warm welcome and kindness of Mr Kevin, the front desk manager was exceptional. I felt i had a staff member dedicated to me personally. He deserves a bouquet of flowers. May Intercontinental Hotels train their employees using him as a model. My thanks to all the other lovely staff as well.

I believe the beach service has to do a better job in their attention to clientèle. Either more servers or more speed in delivery. Having said this, 10/10 experience.

One of the nicest hotels I've ever been to. Very beautiful, large, clean territory, the staff is incredibly friendly! We booked half-board and were upgraded to full board. Since the territory is large, there is no crowd anywhere, sometimes it felt like the whole beach was just for us! Breakfasts, lunches and dinners were very tasty. Also, the atmosphere at the bar is pleasant, there were always some kind of shows, music or dances there in the evenings. The room is very spacious, nice and clean, we really liked it. We will recommend this hotel to everyone. Thank you for a wonderful vacation!

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This resort is beautiful. It’s ideal for all types of customers whether you’re planning to come with your family, friends or on a business trip. The staff are very kind, attentive and customer focused. Kevin has been very helpful to us during our stay - he’s assisted us booking excursions, advised us on activities we can partake in at the resort and has done his utmost to ensure we have the best break. Himanshu kindly helped me organise a three course meal for a special occasion I’d planned via email ahead of the trip. He catered to our requirements and went above and beyond to make it extra special. Thank you to the whole team at Intercontinental for making our stay so wonderful 🙏🏽

N/A

Great location on the beach, incredible sunsets, friendly staff mostly, rooms great overall. Recommended for a relaxing, family-friendly stay.

It's geared for all-inclusive guests, so if you're not one- it's a pain. Had a very poor dinner experience on night at the Noble House restaurant- waiter over an hour for an expensive, underwhelming meal. Also toilet in room could be cleaned better.

I had a wonderful experience at the Intercontinental. The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to help make our stay enjoyable, especially Ramesh, who was highly accommodating and pleasant. He was always available, constantly making sure we were comfortable and enjoying our stay. There were great restaurants within walking distance, with great food and ambience. I highly recommend this resort to anyone visiting Mauritius; I will definitely stay there when I come back!

Noble restaurant service was very slow, and it was hard to get attention of the waiters.

I loved everything about IHG Hotel. Highly skilled customer service staff, pleasant, helping, and amazing staff. It's very rare to find !! Staff--- Nikhil Chibber- Reservation department, Rochelle & Emma & Aditi - Receiption, Nigel - sugar island bar, Sudhir & Vishan - Conceiger, Robert, Vasundra, Manoj- Senso restaurant, Chef Suresh - Senso Restaurant. Mahesh - Segala restaurant - ABSOLUTELY AN AMAZING STAFF ! WORTH MENTIONING!! There was one tall & fair gentleman. I think he is British. Had an amazing & great manager kind Personality was so observant, keen abt customer needs & helpful.. woww. Even Shops had so helpful and caring staff. Our stay, food, tours - North & South Mauritius - so well organised ! Full information given.. nothing is hidden. Also , if u r short of Mauritius rupees- money exchange is available at Receiption. Plus ask conceiger for tours and car- they are safe & cheap & in ur budget. Breakfast Buffet is amazing - Mediterranean, Asian Chinese & Indian food available - and they served HOT ... wow!! Restaurants are amazing - sugar island and segala are awesome food restaurants Overall- this is an amazing hotel - just eat relax and thank God for the amazing creation of humanity & Beauty of Beach. !!! ❤️❤️❤️🧿🧿🧿

Nothing like that....