Sofitel Mauritius L'Imperial Resort & Spa

The resort has an excellent location on Flic en Flac Beach, also close to Tamarin Bay. Being on the west coast, we had the opportunity to admire amazing sunsets every evening. The resort has a big garden with lush vegetation, where you can see also many colorful birds and other small tropical animals. We had a superior room with ocean view, Le Morne view and also adults only pool, which was very convenient for us. The food was great and the staff also, everyone was very polite and supportive in any situation. Also I had a very nice experience at the spa. The lady who made me a relaxing massage recommended me to use a hydration gel for the face. I really appreciate her suggestion, now I use the product every day.

Well, from check in to check out, the place and the staff were impeccable. Particularly Naveed, he was the nicest and the most professional guy I have seen, the way he handles the bookings and customer care is above and beyond. A true asset for Sofitel. Ayush at the beach cafe also needs to be accredited for being so great with customers and guests and he put a smile on everyone's face I saw him interact with.

Nothing nothing nothing nothing

The hotel's beachfront is one of the nicest in Mauritius, although it was rainy season it turned out it doesn't rain much at the hotel's location. The hotel provides some really nice complementary services such as glass-bottom boat ride, snorkeling, etc... Restaurants were really good with a wide variety of international cuisines.

Staff need upskilling when it comes to basic coffee making. It was almost impossible to have an actual cappuccino at the hotel. Also when cleaning the rooms the staff should pay attention to close all doors and windows to avoid any insects and reptiles inside the room. I instructed them several times to keep all doors and windows closed but they did not fully comply

central and quiet area.Exceptional staffThanks to Nawaz,Mariola,Guylène,Pravind especially And thanks to everyone else.

the only blight was that they leftover food overnight that was ordered in room dining

The hotel is beautiful. The bed is really really confortable, we love it. All the rooms have see view, and we had direct access to the swimming pool and beach. Staff is really helpful and cordial. There are many restaurants for lunch and dinner. Breakfast was good, I would suggest to incorporate more healthy options.

They required men to wear trousers for dinner. This is not really confortable as this is a beach hotel for beach vacation. We did not pack trousers, my husband had to wear a jean that was for the flight only.

Very well set up resort hotel, good facilities, liked the food. We chose to use it as a business hotel for a week long business trip which worked well although reliant on taxis.

At the end of the beach, no resort town around to walk in, somewhat isolated.

The staff were excellent was very comfortable resort ! All facilities great. Especially Priya who welcomed us late at night and made us comfortable in our rooms. We had a bad experience with Sugar Beach Hotel where we had originally booked at telling us they were full, despite taking the full payment. We were tired and frustrated and priya assisted us with a booking into a good room and she made us feel settled. Priya even arranged a cake to be delivered to our room for my husbands birthday the next day. And the hotel staff wrote a happy birthday message on the bed for my husband. Really made him feel special after the ordeal we went through at sugar beach. We will not go back to sugar beach but certainly return to Sofitel ! They were so good to us through the stay! And the band they had was amazing on our last night. Massages were amazing! Just what we needed. We tried the one that is more natural and light that balances your energy from head to toe and left us feeling so relaxed. The ladies at spa were so welcoming and good to us even gave us extra 15 min because of my husbands birthday. There are also free beach activities you can do which is great like supping, learning to sail, glass boat etc.

Not much just the spa is being renovated so it’s not the fancy facilities but the chalets converted into spa rooms . My husband and I still has fantastic massages though.

Gorgeous property with its own private beach with sunsets to die for. Friendly staff, nice and clean rooms, activities for kids and a super breakfast. Met all of our expectations.

The only nit pick i have is their rule of being dressed in full trousers for dinner at their restaurants. Had invited people over for dinner, who turned up in shorts given its a beach resort and we ended up having to drive 5 kms away as the resort wont let them in. At least one of the restaurants could be flexible .

The property has excellent location on the beach, excellent amenities, the room was well stocked with an iron board, iron, hair dryer. Very clean and well maintained. The breakfast buffet was amazing. Spa was amazing. Special thanks to Ms. Priya, the assistant manager who went out of her way to make my stay so memorable.

Coffee pod refills should be free given the cost of the room rate. There’s no drinking water as they have water stations but for hygiene reasons I wouldn’t like to stick my bottle up the same tap.

The gardens, in general, the outside areas were beautiful and well maintained. Friendly and helpful staff.

Some of the rooms are in need of renovation and the general cleaning could be improved. Service in the general dining area, where breakfast is served, needs some improvement. The wait time to be seated and to be served a hot drink is too long. Most of the staff were seen clearing tables.